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Found 12 results

  1. Had 250ltr of our hot water tank leak through the ceiling recently. There was a little damage there before (shower leaked a few years ago) but it was too much hassle to fix. Now the damage is much much worse. The insurance are paying for the flooring but are refusing to pay for the ceiling saying I've not experienced any financial loss because it was damaged already? Is this normal? Surely its like saying you can't have a new carpet if its wrecked because there was a fag burn on one corner?
  2. I have a client initally wanted to pay for the extra work I done on their website, but after many excuses of paying the wrong person and not having the time it was clear that they did not want to pay. Can I change the passwords to the domain provider pending payment where I will change the password back and they can move to another provider. Am I allowed to do this ? I know I can not suspend the website as the payment is for extra work done on it and not for the actual website hosting.
  3. Briefly: Mini Cooper Clubman D bought from dealership for £7800 24/8/16 73000 miles 5 months later "Death Rattle" on timimng chain car parked up . Phoned dealer, not our problem, but will repair and let you off with the VAT ! Estimated cost £1500-2500 Letter sent (to be signed for) 17/2/17 stating im within the 6 month period under The Consumer Rights ACT 2015 FOR RETURN OR REPAIR. Giving them 7 days to reply. They are now offering to pick the car up and have it checked for the chain ! My letter clearly states "at your cost" Do I let them take it please ?? I paid with debit card and ha
  4. Hello Friends, I have been working a my current firm for last 1 year 3 months at one of the top financial firms. I have to work very hard and extended hours to meet the business objectives of firm. My boss is being very unkind and dishonest with me. He basically wants to throw me out and bring in an old colleague at a lower salary. I came to know about his plan from one another colleague. Last Monday, there was a without prejudice meeting with firms solicitor where the boss started making false and flimsy allegations that my conduct has not been right in that I did not follow his ins
  5. Looking for some advice please. I bought a second hand car just under six months ago, it is on HP. I also took out an aftermarket warranty with Warranty Direct. The dealer gave a 3 month warranty but I know the company they use are rubbish so I decided to get my own. A few weeks ago it broke down. Had it towed to my local garage (didn't take it back to where I bought it as its quite a way from where I live and they have any proper workshop facilities). To cut a long story short the engine has been stripped right down, and the diagnosis is seiz
  6. Hello... I am posting on behalf of my husband, he bought a Nissan Vivaro van from new in 2012. It came with 3 years warranty, in that time he has had 3 new clutch's fitted.. His warranty ran out last April 2015. Each time he had a new clutch fitted he stated to the Vauxhall dealer about his warranty and this recurring problem... The clutch has now gone again on the van and is being towed to the Vauxhall garage tomorrow morning... He was wondering because this has been a pre existing condition problem since new where does he stand legally now.. My thoughts are Vauxhall are still responsible s
  7. Hi guys, a little reassurance needed here to help with the sleepless nights! Long story short, both me and spouse are students and she works part time in a bank. We have a mortgage and have never missed a payment or even been late with one. Since becoming students we have applied for a few CCs and Loans, all which were approved, however we always selected 'full time employed' even though this was not the case (we really didn't realise how important that was, since we knew we could afford payments). We are going on holiday soon and a few days ago, through work my wife tried apply
  8. Hi all. I took out a world wide annual travel insurance policy with xxxxxx insurance. Since taking out the policy I have been diagnosed with a condition that they would not ordinarily cover. I can't really make much sense od their rules and regs. Am I likely to be fully covered as I had no idea I had the condition before I took out the policy or is it like car insurance where if circumstances change you must tell them? Cheers.
  9. Hi My parents ran into some financial difficulty a number of years ago with Lloyds TSB. Lloyds closed the accounts and my parents reached an agreement with them to pay a monthly amount on the debt. In 2012, Lloyds sold the debt to Cabot Financial. My parents continued paying the agreed monthly sum and have never missed a payment. Cabot have now written to them saying: "We can confirm that we hold three Lloyds TSB accounts in your names. The accounts were grouped as one consolidated loan, when the accounts were originally with Lloyds TSB. The payment that you were making
  10. Hi, About 4 years ago, I had an orange account which to my knowledge has been paid in full and was closed. About a year ago, AG and BC started tagteaming with one another sending me various threatening letter. After about 5 letters asking for the final bill, and after a barney on the phone, I finally got one. The dates fall CLEARLY outside of the contract dates, as I only had a 1 year contract. Can I demand to see the original contract? both AG and BC both say that "they do not have to send it as the bill is enough". orange won't talk to me as they seem to think that
  11. Hi guys Hope someone can help me on this one: I have been buying for a long time dvds from a company called 'Simply Home Entertainment'. They used to have other names and seem to do every few years some debt shedding exercises where they go into administration and reappear like Phoenix from the ashes, the last such exercise was made by them in May. During this time I had placed quite a few orders with them, and a while later they started sending me requests to pay some orders. They used to do that in the past - and I even received another one a week ago -
  12. I would prefer at this point to keep the names of the respective companies out of public view if only because I am going to take some unusual steps in order to try to force the issue. A relative who had cancelled a business insurance policy within the 30 day cancellation period was a year later contacted by a DCA claiming a fee of £91 for a non existing debt. Obviously I am struggling here to minimise the relative facts and details. Unlike most DCA's who in my experience run a mile at the mere mention of the phrase "this is a dispute not a debt" this bunch persisted. They obtained
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