Jump to content


  • Tweets

  • Posts

    • 05.05.24 Ever so sorry if I have entered this in the wrong part of this website.   My grandfather is in his 70's and retired.  He asked me to help him find a work pension that he was paying into when he was working. From 1967 - 1982 he worked for a Fabric Dying Company, Celanese, Spondon Derby UK. I have already used the GOV.uk Trace Pension Scheme. It listed a few pension companies : Akzo Nobel (CPS) Pension Scheme formerly Courtaulds Pension Scheme.  I do not fully understand how this works but I think this scheme is administer by a company called Willis Tower Watson. We have called this company, got through to the pension department submitted all my grandfather's details (D.O.B. , N.I. no. etc.) but that agent tells that they have no record of my grandfather and ask what is the name of the pension scheme. Here is the problem, his home was burgalled in 2005 and a briefcase which contained his legal documents was stolen. So he does not know who was the Pension Scheme company. I have a this phone number 01332 681 210 for Celanese but it just rings and never gets answered. So I am asking for help if anyone can tell us where we can try next. I am also hoping for a massive long shot that one of them members on this website, worked for or knows someone who worked for British Celanese Spondon Derby and could tell us of any pension company. Thanks for any help.
    • Well I sent them the letter of claim, the only responses so far was a few emails reopening the claims on the parcels where they asked for information such as proof of value (which I get) but other things like photos of the parcels, which I haven't got as I never took photos of them. It's been well over the 14 days since I sent the letter now anyway, so what do you think I should do now?
    • Know it has already been answered, but? Does not explain why JCI has registered a different default date when they get the information from the original creditor, Virgin
    • Since you were stopped at the time there is no requirement for the police give you anything there and then or to send you anything before they have decided how to deal with the offence.  They have three choices: Offer you a course Offer you a fixed penalty (£100 and three points) Prosecute you in court  The only option that has a formal time limit is (3). They must begin court proceedings within six months of the date of the alleged offence. Options (1) and (2) have no time limit but since the only alternative the police have if you decline those offers is (3) they will not usually offer a course beyond three months from the date of the offence and will not usually offer a fixed penalty beyond four months from that date. This is so as to allow time for the driver to accept and comply with their offer and to give them the time to go to option (3) if he declines or ignores it.  Unless there is a good reason to do otherwise, the action they take will usually be in accordance with the National Police Chiefs' Council's guidance on speeding enforcement. In a 40mph limit this is as follows Up to 45mph - no action. Between 46mph and 53mph - offer a course Between 54mph and 65mph - offer a fixed penalty Over 65mph - prosecution in court So you can see that 54mph should see you offered a fixed penalty. Three weeks is not overly long for a fixed penalty offer to arrive. As well as that, there has been Easter in that period which will have slowed things down a bit. However, I would suggest that if it gets to about two months from the offence date and you have still heard nohing, I would contact the ticket office for the area where you were stopped to see if anything has been sent to you. Of course this raises the danger that you might be "stirring the hornets' nest". But in all honesty, if the police have decided to take no action, you jogging their memory should not really influence them. The bigger danger, IMHO, is that your fixed penalty offer may have been sent but lost and if you do not respond it will lapse. This will see the police revert to option (3) above. Whilst there is a mechanism in these circumstances  to persuade the court to sentence you at the fixed penalty level (rather than in accordance with the normal guidelines which will see a harsher penalty), it relies on them believing you when you say you did not received an offer. In any case it is aggravation you could well do without so for the sake of a phone call, I'd enquire if it was me.  I think I've answered all your questions but if I can help further just let me know. Just a tip - if you are offered a fixed penalty be sure to submit your driving licence details as instructed. I've seen lots of instances where a driver has not done this. There will be no reminder and no second chance; your £100 will be refunded and the police will prosecute you through the courts.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

can anyone offer some advice or guidance on mis sold endowments


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2341 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Everyone.

 

 

I was wondering if someone may be abale to offer some advice regarding mis sold endowments.

 

in 1990 my mother and father re mortgaged their house and the financial adviser told them the best option for them was an endowment mortgage ( infact it was best for him in the way of commision which he never told mum and dad) he told them that the endowment would pay off the mortgage and would give them loads of cash left over which is now not the case.he also didnt look into the fact that the endowment would continue past dads retirement.

 

its horrible seeing my parents suffering and struggling to meet their outgoings because of some leech of a salesman and i want to help them out but dont know where to start. iam ok dealing with banks as i have a claim going on against lloyds ( largely thanks to all the advice from the C.A.G and everyone associated with it) but im not sure where to start or how

 

 

any help would be greatly appreciated

 

thanks

 

Paul

Link to post
Share on other sites

The first thing to do is write a letter of complaint to the financial adviser that sold the endowment. They will reply and send you a leaflet detailing the way forward.

HSBC

7th October 2006 - Prelim for £3078

24th October - LBA

7th November - Claim filed

11th November - Acknowledged with intent to defend

11th December - Defence filed

16th December 2006 - Offered full amount but no default removal. Rejection letter sent.

 

Halifax

7th October 2006 - Prelim for £3427

24th October - LBA

3rd November - Offered £913

3rd November - Accepted as partial payment

7th November - Claim issued

21st November - Acknowledged with intent to defend

11th December - Offered full amount but no late payment removal

4th January - SETTLED + removed adverse credit info

 

A & L

19th October - Prelim for £540

26th October - Offered £358

2nd November - Accepted as partial payment and LBA

27th November - SETTLED + removed adverse credit info

Link to post
Share on other sites

Hi alexifa.

 

thanks, since i posted this thread i came accross the Which ? website which has a letter template so i am gonna fill it in with dad 2morrow and get it sent off to them asap.

 

 

thanks again

 

regards

paul

Link to post
Share on other sites

Can you make a claim on mis sold Endownment policy even after it has been surrendered ?

 

Just curious as I split from ex 6 yrs ago and about 5 yrs ago house etc was sold and we surrendered the policy to the original provider.

 

Bearing in mind that the same provider was done when they mis advised me regarding personnal pension and had to pay out a fair bit in compensation.

 

Just I am running out of things to claim for now too..lol

 

Ian

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

Link to post
Share on other sites

You can still complain even if you've surrendered it, yes.

HSBC

7th October 2006 - Prelim for £3078

24th October - LBA

7th November - Claim filed

11th November - Acknowledged with intent to defend

11th December - Defence filed

16th December 2006 - Offered full amount but no default removal. Rejection letter sent.

 

Halifax

7th October 2006 - Prelim for £3427

24th October - LBA

3rd November - Offered £913

3rd November - Accepted as partial payment

7th November - Claim issued

21st November - Acknowledged with intent to defend

11th December - Offered full amount but no late payment removal

4th January - SETTLED + removed adverse credit info

 

A & L

19th October - Prelim for £540

26th October - Offered £358

2nd November - Accepted as partial payment and LBA

27th November - SETTLED + removed adverse credit info

Link to post
Share on other sites

LOL getting to be a bit of a hobby for you, Ian... ;)

 

 

Hey Demon..Dont blame me its all CAG's fault..lol :p

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

Link to post
Share on other sites

Hi

Sorry dont mean to hijack thread what happens if the person who sold the endowment has now left the firm (9) years ago and i cant get an address for him.

 

thanks Al.:)

-------------------------

CAPITAL ONE * SETTLED*31st Oct 06

HBOS *SETTLED* 8th Oct 06

WOOLWICH *SETTLED*12thJan2007

Monument (Barclays) *SETTLED*10thMar2007

Link to post
Share on other sites

There is a get out clause by the endowment companies, if they have sent you a letter saying that there will be a shortfall, then there is a limited time from the receipt of the letter for you to complain, so please bear this in mind...

PINKPETAL

 

Lloyds TSB (1) Statements received

LLoyds TSB (2) Statements Received

LLoyds TSB (3) Statements received

Halifax Credit Card (1) Statements received

Halifax Credit Card (2)

SARS request Sent

RBOS (Halifax) Credit Card (3) SARS has Elapsed, on 54 days now

Barclaycard - Goodwill offer of £264.00 :mad:

Link to post
Share on other sites

Hi e28,

Even though the employee has left the company that sold you the policy the company have of course Vicarious Liability for the Actions, Omissions and Misrepresentations of the salesman who was an employee carrying out duties on behalf of the company.

 

Hope that Helps..

 

Ian

  • Haha 1

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

Link to post
Share on other sites

Hi e28,

Even though the employee has left the company that sold you the policy the company have of course Vicarious Liability for the Actions, Omissions and Misrepresentations of the salesman who was an employee carrying out duties on behalf of the company.

 

Hope that Helps..

 

Ian

 

Thankyou very much:) i may well be back:o

 

AL

-------------------------

CAPITAL ONE * SETTLED*31st Oct 06

HBOS *SETTLED* 8th Oct 06

WOOLWICH *SETTLED*12thJan2007

Monument (Barclays) *SETTLED*10thMar2007

Link to post
Share on other sites

  • 2 weeks later...

Hi, Ring up the life company direct. They usually have a department which deals with mis- sold policies. I did that with the Pru and told them we were promised that it would pay off mortgage and have a bit left over. They investigated and then made us an offer. Not enough to cover the short fall though.

Link to post
Share on other sites

  • 3 months later...
There is a get out clause by the endowment companies, if they have sent you a letter saying that there will be a shortfall, then there is a limited time from the receipt of the letter for you to complain, so please bear this in mind...

 

Hi, you say there is a get out clause if they have sent out the "you will be short letter" Well we had ours with an amber warning, but i cant remeber when they sent it out (no date on letter!!), what is the cut off date if they have warned us?

 

edit: just found a date on the letter saying the illustrations have been calcualted at 8/05/06 so is this too long to claim?

 

Thanks

Nadia.

 

 

------------------------------------------------

Barclays Current Account - S.A.R 22/09/06 - Prelim sent 23/10/06 - part pay accepted - sent LBA 16/11/06 - Payment out of court March 07. Hooray!

Capital One Credit Card - Sent S.A.R 22/09/06 - statements recived 30/10/06 - Settled Dec 06.

Egg Credit Card - Sent S.A.R 22/09/06 - statements recieved 30/10/06- about to send prelim

Barclaycard - S.A.R 22/09/06 - Microfishe letter - non com. 29/09/06. - wont comply letter - 16/10/06 16 days left- getting nowhere letter back! 16/11/06 Information Commissioners Office compaint - 18/12/06-Statments sent - prelim going out 24/5/07.

Virgin/MBNA - S.A.R 22/09/06 - part pay accepted - settled.

Link to post
Share on other sites

  • 3 months later...

please can anyone help. this seems to be a good thread to ask for some.:)

 

 

i'm tring to sort out my mum and dad endowment policy as being missold, however wherever i look for information on this i keep getting a date of 28 august 1988 where theres is nothing anyone can do about anything to do with misselling, shortfall or anything.;) the sad thing is my parents got their endowment in August 1987. how frustrating!!!

 

just to clarify, is there anything i can do with a missold endowment which started in august 1987?????

Link to post
Share on other sites

Hi ericollyandyoyo,

 

the thing is we complained to the fsa and the ombudsman and they refused to take on our complaint as it was outside the 6 year period. the mortgage endowment was sold by a salesman who worked directly for guardian royal exchange as they were back then.

 

how do you go about taking on this type of complaint?

 

 

regards

paul

Link to post
Share on other sites

Guardian are one of the very worst companies to deal with and they got their shortfall letters out early so almost everything is time barred. If it is more than 3 years since the first letter stating the words 'high risk' then they will object to FOS looking at the case regardless of your parents circumstances.

 

i am afraid there is nothing more that can be done

Link to post
Share on other sites

sorry to hijack again ;)

 

i sent a letter to standard life regarding misselling and got a reply saying

 

"thank you for contacting us about your endowment.

 

we've investigated your complaint and found that personal & general ins servs, sold your plan in august 1987.

 

the FSA regulates standard life. it is an FSA rule that complaints about the sale of a plan must be raised with the company that sold it.

 

IFAs can recommend a product from any provider across the financial services sector. standard lifes role is to provide quotations requested by IFA, process the application and set up the plan that you choose.

 

As personal & general ins servs, were responsible for the sale, they are obliged to investigate your complain. our records show that they may no longer be trading or authorised to give financial advise."

 

they then go on to give us the last known address and other options like complaining to FSCS. (these don't deal with plans sold before 28 august 1988)

 

I'm confused (still :) ) i don't think i have any case because the people who sold the endowment (personal & general ins servs) don't seem to be around anymore and there doesn't seem to be anyone who can help:( .

 

any advise truly appriecated

Link to post
Share on other sites

jster

 

Nowhere to go with this one either I am afraid. As you have identified FSCS only apply to post August 1988 sales and as the broker has gone there is no-one to claim against.

 

One very faint glimmer of hope is Standard Life record keeping. I have seen many cases from them where they have identified the wrong company. If the name of the broker is not familiar to your parents, ask for copies of any original documentaion to confirm what your parents are being told

Link to post
Share on other sites

many thanks eric.

 

i kinda thought this was a no go....which is a shame as my parents had to take out a repayment mortgage to ensure they pay the whole amount. i get confused with mortgages they can be very complicated :o .

 

anyway they have continued to pay the endowment because there is only a few years left. so at least they will get something at the end of it.

 

my mum seemed to think the original company who sold the endowment moved to or got bought out by another compant who are local to us. so we will have a look into that and then i think we will give up. :(

 

at least we had a go:)

 

many thanks again

 

J:)

Link to post
Share on other sites

  • 10 years later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...