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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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TRIBUNAL ACTION UK


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Hello everyone, sorry to intrude.

 

Any body with knowledge and or experience of TRIBUNAL ACTION UK? A friend recently purchased their services and was so appalled that he asked for a refund. After ignoring him for a while they demenade documentary proof that he'd found a better alternative! Any ideas???

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You will find that Tribunal Action UK is a trading name for "Action Direct UK" Limited and that they do not advertise on their website to whom their regulating body is, which is it in fact "The Ministry of Justice".

 

You should get some advice from and information from the ACAS website, and if you can go in person to the Citizens Advice Bureau would be better than paying out to this company.

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Is this company, by any chance, an organisation who holds themselves out as Employment law 'experts', but in relaity they are a bunch of chancers with very little knowledge of the law, who turn up at the Tribunal to represent you?

 

There are quite a few of these advertising their services on the net. Some even claim to be Solicitor or Barrsiters but when pressed you will see they have no legal qualifications and are not registered wth the SRA or Bar Council.

 

I would advise people to steer well clear and go to a proper Solicitor.

 

If you or a friend need any help fighting these people off I would happily give you a hand.

Edited by R&J
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Thanks Ukaviator for the input. seems I've spotted your remarks also on moneysavingexpert. Does it mean I should write to the ministry of justice to complain about them, or are they in fact working for them?

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  • 4 weeks later...

DO NOT USE THEM

 

I have paid £2697 for a service and they have been totally useless not keeping to deadlines providing the wrong information etc. If you do use them at all DO NOT PAY UNTIL THEY HAVE COMPLETED THE WORK. I am still trying to get money back but they keep ignoring my letters, e-mails, and telephone calls. They are a member of Fields Group, just surf around the net and you will see for yourself the reputation they have. I have went to the Ministry of Justice and complained along with other organisational bodies which is the best way to deal with them.

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  • 1 month later...

DO NOT USE and DO NOT TRUST TRIBUNAL ACTION

 

Tribunal Action UK / INJUNCTION ONLINE is a trading name for "Action Direct UK Ltd" and a member of the Fields Group. Never give a big advance 'cos you can be rest assured that no work will be done and neither you will get your money back. They may just jave one or two solicitors working for them. The rest are unqualified staff that deal with your case.

Once you pay and they get the money in hand, they make you literally dance. No promises are kept and one has to literally chase them to get your work done which at the fag end of it wont be done. I was a victim of this and lost £400 for nothing to Injunction ONline.

Hence guys and gals, PLEASE DO NOT TRUST THIS COMPANY as they are a bunch of cheats!

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  • 2 months later...

This is the same company as Tribunal Online with whom I have recently done business!

I bought one of their packages and they sent a letter to my employer and filled in the ET1 form for me ...This service cost £411 inc VAT. On Friday 20th August a letter was sent to my employer and I sent the ET1 to the Employment Tribunal.

Today I got a letter from the Employment Tribunal rejecting my claim!

 

I have tried on numerous occasions to contact their 'legal team' by telephone and email but have sine not had ANY contact.

 

I have now sent a letter asking for a refund on the pretence that I was given duff information and a sold a package which would not further my cause.

 

I have contacted my credit card company and have been told that they can't do anything to recover my payment.

 

Any info on how to proceed would be most welcome....

 

:mad:

May you be in heaven, half an hour before the Devil know's you're dead!

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This is the same company as Tribunal Online with whom I have recently done business!

I bought one of their packages and they sent a letter to my employer and filled in the ET1 form for me ...This service cost £411 inc VAT. On Friday 20th August a letter was sent to my employer and I sent the ET1 to the Employment Tribunal.

Today I got a letter from the Employment Tribunal rejecting my claim!

 

I have tried on numerous occasions to contact their 'legal team' by telephone and email but have sine not had ANY contact.

 

I have now sent a letter asking for a refund on the pretence that I was given duff information and a sold a package which would not further my cause.

 

I have contacted my credit card company and have been told that they can't do anything to recover my payment.

 

Any info on how to proceed would be most welcome....

 

:mad:

 

I suggest that you go to "The Ministry of Justice" and log a complaint with them. They are their regulating body. They conned me out of £2,695 and through the intervention of M.O.J managed to get a full refund. Also write a letter of complaint to Tribunal Action demanding a refund, don,t phone as they will palm you off.

 

Yours Aye

 

Scottie

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I have written to them today and will give them a week to reply. If they don't then I will do as you suggest.

 

Many thanks for the information and I am glad for you that you got a full refund.

 

Adam

May you be in heaven, half an hour before the Devil know's you're dead!

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I suggest that you go to "The Ministry of Justice" and log a complaint with them. They are their regulating body. They conned me out of £2,695 and through the intervention of M.O.J managed to get a full refund. Also write a letter of complaint to Tribunal Action demanding a refund, don,t phone as they will palm you off.

 

Yours Aye

 

Scottie

 

Scottie,

Will PM you.....

May you be in heaven, half an hour before the Devil know's you're dead!

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Finally had a reply from them regarding my returned ET1 and asked to contact yet another person....Have done so and eagerly awaiting what happens now!!

 

:mad:

May you be in heaven, half an hour before the Devil know's you're dead!

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All I can say is I agree with all of the above,I was over charged,promised the world they forgot to send the letter of intent (the whole purpose of hiring a lawyer)>when I tried to complain it was likened to a tesco check out.being told by some young girl she could not demand to go to the front of a checkout kew.A solicitor finally telephoned me and said it was not worth his while coming to court for such a small claim (£3000)i might add.

The final insult was 10 days after my court date i got a letter saying after reviewing my case they felt it was not worth them taken up my claim.

If anyone wants to join me what a great business.Take peoples money,forget to do what your meant to do,be rude to everybody,say you cant be bothered to do what your being paid to do.....and still be paid brilliant eh !

 

Stay away from the tribunal action ocean,and that way the sharkes cant bite

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I have complained via the website they directed me to and have sent complaints to The Ministry of Justice and The President Of The Employment Tribunal.

 

See what happens!

 

:-x

May you be in heaven, half an hour before the Devil know's you're dead!

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  • 2 weeks later...

Today I received a letter from the President of the Employment Tribunal informing me that he has no authority to investigate Tribunal Online/Tribunal Action. He has advised me to send my complaint to:

Claims Management Regulator

PO Box 7824

Burton on Trent

Staffordshire

DE14 9DP

I will be sending my complaint to them on Monday......

May you be in heaven, half an hour before the Devil know's you're dead!

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  • 1 month later...

Hi Everyone,

 

I too recently signed up with these guys, I was originally a bit suspicious that the girls on the phones who promised me the earth, had little legal knowledge, but then I figured that the back room staff would. However just like all the other posts, they failed to do what they promised. I originally contracted them because with the stress I was under fighting my employer over breach of contract as I was happy to pay someone else to do the donkey work. However long story short. I have now had to do all the applications myself. Thankfully the Tribunal has accepted my claim and I shall wait and see.

I will be contacting my Credit card co, because I reckon they fobbed off the other Cagger, because I'm sure I've a right to claim under under the Consumer Credit Act due to non-provision of services that have been purchased. I will also go down the road of applying for a County Court Judgement. But before I do that I will take the advice below and contact the MOJ.

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Hello YBS, nice to hear from you and I hope you get this sorted. We're here to help with ETs if we can :).

 

You've double-posted, which is easy to do, I should know. If you click on the black triangle at the bottom of your second post, you can 'report' it to the site team and ask them to delete that one. They won't tell you off, or I'll go down there and remonstrate with them!

 

HB

Illegitimi non carborundum

 

 

 

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Hi HB, thanks for the tip and I have done as y've suggested. As an update to my thread. I have emailed TOL's customer's services three times and I keep getting the same computer generated response - some guff about this being a complicated case and an independent reviewer needs to look at it.

I find it quite insulting that they're underestimating my intelligence like this. I've now began the process with my credit card co and I am completing a dispute form. Whether this works or not I'll still send a complaint to the MOJ

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  • 1 month later...

Hi everyone

 

I'm very interested to hear about all the terrible experiences that people have had, and wished that I had read this before getting involved with this company! Having problems at work or with dismissal are stressful enough, trying to then get your money back just makes things worse.

 

I contacted this company after their details came up on a presentation by Peninsula about an HR update. Initially I was quite impressed, the paperwork came though very quickly and the documents were prepared for me to approve online. However, I began to doubt that I did have a good claim for wrongful dismissal (breach of contract) after speaking with a solicitor. I also wanted someone to handle the case for me, not just write a letter to my previous employer for them to reply to me.

 

The problems started when I cancelled with Tribunal Action, within the 14 day period. I was sent a link to register that on, and since then I have heard nothing from them, well over a month ago. I had a voicemail message on November 1st, telling me that my refund would be in my bank account by the end of that week. Since then, 6 phone calls and a lot of fobbing off later, I have still not got my money.

 

I have written to the only Director whose details I can find, Dr Richard Glyn Lewis, contacted Trading Standards, written to the Regulator and started a claim through the small claims court, and contacted BBC Watchdog. I feel so angry that the way my employer treated me was bad enough, to then have to deal with these crooks as well just makes it worse.

 

My advice is tell everyone you know not to deal with these people. They don't give the right advice anyway and then don't refund your money. Write to as many legal and consumer organisations that you can, the more people who do this, and the more complaints that are logged, the more the likelihood is that they will get closed down. Possible fraud case for the police? That's worth a try too!

 

I would suggest ringing ACAS, or your local Citizen's Advice Bureau.

 

Good luck!

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Good luck with your claim and with BBC's Watchdog. Let us know if you get anywhere, and if necessary get back in touch and I will pass my details if they want to pursue a 'class action' against this company. :-x I have not had anything back from the last people I wrote to which has given me no interest in pursuing the matter and have accepted the loss of my fees! If something changes, then I would be most interested!

:|

May you be in heaven, half an hour before the Devil know's you're dead!

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  • 1 month later...

Hi everyone, just to let you all know that I have finally had my refund from Tribunal Action - hurrah! It took them 3 months but I finally got my money back, so please don't give up, that's just what companies like them rely on. The enforcement team of my local trading standards were very helpful, as were the Claims Regulator. I wrote 3 letters in total before finally getting a response and my money back.

 

Please keep chasing them, I know it's a pain and time consuming but worth it in the end.

 

Good luck!

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