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    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CL finance/cohen claimform - GE Store Card 'debt'


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Had a county court claim through a few days ago from a firm of solicitors often mentioned on this board, and immediately CCA'd the DCA which I had been paying regularly for 2 years.

 

A couple of days later I had a 'Courtesy Call' from a lady at the solicitors to check I had received the form, and explaining to me that I had to return it to THEM. (no discussion of what my plea would be)

 

"Can't I send it to the Court" - NO

 

"Can't I send it online" - NO

 

"How do I know you will send my information to the court in time?" "We are a firm of Solicitors"

Well I was going to put in a partial defence, and argue the charges, but given their tactics I feel I would like to defend the whole amount until I have evidence of the CCA document (which I get the feeling they will have).

 

Is it normal for solicitors to phone up and give 'advice' to those they have issued the claim against?

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No it certainly isn't and you certainly should be very sceptical of any advice they give you. Remember they are not representing your interests - they are representing their clients. If they phone again tell them to put it in writing.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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No, you must acknowledge the claim to the court which gives you more time to construct your defence which is also sent to the court.

 

Otherwise judgment could be entered against you, sounds like underhand tactics and I'd inform the court.

 

The other side can contact you I believe as all efforts should be made to resolve the issue right up to trial.

 

I'm new but others will better inform you I'm sure.

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Let's just go back to the beginning.

 

Did the "Court" papers come from the County Court or directly from the solicitors?

 

If they've come direct from the solicitors then they are without doubt a load of rubbish and the solicitors are in breach of just about every code of practice there is.

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Hi, Back again.

 

Thanks everyone for your input so far.

 

Firstly, sadly, the papers are from the Court. I have logged onto MCOL and the claim number and password check out.

 

The particulars of the claim are:

"The Claimant's claim is for the sum of £1xxx.xx being monies due from the Defendant to the claimant under a regulated credit agreement between the Defendant and GE Capital Bank Ltd under reference blahxxx and assigned to the Claimant on dateXXXX notice of which has been given to the Defendant. The Defendant has failed to make payment in accordance with the terms of the agreement and a default notice has been served upin the Defendant pursuant to Section 87(1) of the Consumer Credit Act 1974.

The Claimant claims the sum of £xxxx.xx"

 

Having read TomTerm8's thread http://www.consumeractiongroup.co.uk/forum/legal-issues/108467-basic-introduction-consumer-credit.html

 

should I send the letter in post 3 to the Solicitors or to the DCA?

 

My CCA request (inc £1 po) has been delivered to the DCA a week ago, but I need to get the Acknowledgement of Service in pretty quickly.

 

Still a little bit unsure of how to proceed.

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Do not send the documents back to the solicitors - do not enter into any verbal communication to the solicitors. They are not representing you nor do they have any right to tell you what you should or should not do and since you have already been served there is no profit in even writing to them.

You need to acknowledge recept of the papers (you can do this on line) and this will give you time to construct your defence

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and since you have already been served there is no profit in even writing to them.

 

Umm yes there is. After acknowledging service and stating your intention to defend you should send the letter to the sols as per tomterm8's post via recorded delivery.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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If you are going to defend then send this letter recorded to the opposing sols....

 

Dear Sir,

 

Re: (Claimant's name) v (Your name) Case No:

 

CPR 31.14 Request

 

On (date) I received the Claim Form in this case issued by you out of the (Name) County Court.

 

I confirm having returned my acknowledgement of service to the court in which I indicate my intention to contest all of your claim.

 

Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim:

1 the agreement. You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 para 7.3, where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement should be attached to or served with the particulars of claim and the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached.

 

2 the assignment

 

3 the default notice

 

Your client should ensure compliance with its CPR 31 duties and ensure that the documents I have requested are copied to and received by me within 7 days of receiving this letter. Your CPR 31 duties extend to making a reasonable and proportionate search for the originals of the documents I have requested, the better for you to be able to verify the document's authenticity and to provide me with a legible copy. Further, where I have requested a copy of a document, the original of which is now in the possession of another person, you will have a right to possession of that document if you have mentioned it in your case. You must take immediate steps to recover and preserve it for the purpose of this case.

 

Where I have mentioned a document and there is in your possession more than one version of that same document owing to a modification, obliteration or other marking or feature, each version will be a separate document and you must provide a copy of each version of it to me. Your obligations extend to making a reasonable and proportionate search for any version(s) to include an obligation to recover and preserve such version(s) which are now in the possession of a third party.

 

In accordance with CPR 31.15© I undertake to be responsible for your reasonable copying costs incurred in complying with this CPR 31.14 request.

 

If you require more time in which to comply with this request you must tell me in writing. You must tell me before the time for compliance with this request has expired. In telling me you require more time you must tell me what steps you have taken and propose to take in order to comply with this request and also state a date by when you will comply with this request. In addition your statement must be accompanied with a statement that you agree to an extension of the time for me to file my defence. Your extension of time must be not less than 14 days from the date when you say you will have complied with my request and you must state the new date for filing my defence.

 

If you are unable to comply with this request and believe that you will never be able to comply with this request you must tell me in writing.

Please note that if you should fail to comply with this request, fail to request more time or fail to agree to an extension of time for the filing of my defence, I will make an application to the court for an order that the proceedings be struck out or stayed for non-compliance and a summary costs order.

 

I do hope this will not be necessary and look forward to hearing from you.

 

yours faithfully

 

Just keep a close eye on the timescales....!!

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Thankyou 42man.

 

Your letter is to the point and refers specifically to the documents in the claim, but TomTerm8's letter also asks for details of charges, statements, and other documents they seek to rely on.

 

Is the CPR 31.14 just for documents listed in the POC, or can it cover statements too?

 

What are the pro's /cons of asking for these extra documents at this stage? (There are charges on the account).

 

Is there a definition of 'reasonable copying costs'

 

thanks for all assistance

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  • 3 weeks later...

I've acknowledged service of a claim dated 24 Nov 08, and am going to ring the Court tomorrow to find out the date the defence is due - but I am just hoping there might be an informed Cagger here this evening who would know.

 

(I'm getting a bit lost with the Christmas Bank Holidays and would sleep better if I know for sure when it is due)

 

Thank you and let's hope we all have a more prosperous New Year!

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  • 2 months later...

This has got as far as N149 Allocation Questionnaire, and I would appreciate some help in filling in this please.

 

Current situation - in response to my earlier CCA request to the DCA , I have a copy of the CCA from the Solicitor (sent on the same day they received my CP31.14 request) which seems in order.

 

I have not had a specific reply to my letter CPR31.14 Request which also asked for copy of default notice and notice of asignment (but it is possible these exist and are correct)

 

If they have all those documents my main argument is the sum asked for on the claim form is incorrect as it includes about a dozen £25 late payment charges and interest on those charges which were added by the original creditor.

 

I don't deny owing money to the original creditor, and I have been paying the DCA, and am continuing to pay the DCA - but payments have been slightly late around the time of the supposed default notice.

 

My ideal situation would be to avoid a CCJ and continue to pay the debt at affordable rate until cleared.

 

I have had a 'without prejudice' letter from the Sols offering a 25% reduction for full settlement within 14 days. I can't afford this as have priority debts (Inland revenue, mortgage, council tax + other creditors) If I gave the court my outgoings I think they would acept less than I am currently paying the DCA.

 

I'd welcome help on how to handle

 

- a. the allocation questionnaire

- b. the 'without prejudice' offer

 

(by the way the Sols are Howard Cohen and the DCA is CL Finance - they seem to be on the board a lot at the moment!)

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