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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Power 2 contact Ltd


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  • 5 months later...
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I have wasted alot of tea and cake waiting for these type of "people" to arrive.

It is highly unlikely that anyone will turn up.

If they do simply tell them to leave and communicate in writing ONLY.

 

As and when the attached DCA writes to you update us and we'll help.

Be VERY careful whose advice you listen too

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  • 4 weeks later...

I got a letter from them which was utter cock and they reckon they will charge £22.66 for it. Obviously, letter straight back to them telling them basically the second word is off and to Halifax who instructed them to also tell them the second word is off ...... just another episode in the mind games, which I am winning !!! yay !!!

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When you write back to a letter which states they are charging you enclose a bill for secretarial/legal services and ask them for immediate payment.... should raise a few eyebrows their end. After all you too have overheads and costs involved.....

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Power2contact are part of the Crucible Group - also includes Credit Solutions (in my view the biggest bunch of a***holes in the DCA industry - and of course they've got some serious competition :) ). Their motto is 'building stronger customer relations' - ha, ha, ha....

 

Certainly I'd ignore them, hedgehog.

WOOLWICH -S.A.R - (Subject Access Request) sent 03/03/07 :cool:

LBA sent for non-compliance with Data Protection Act 28/04/07 :mad:

 

ABBEY - S.A.R - (Subject Access Request) sent 03/03/07 8)

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  • 3 weeks later...

HI, I just got a lovely yellow christmas card!!!! just like you all have said the only thing is that today is 7th and the card was posted on 3rd hence he should have come 2 days ago.8)

 

Also is it just me or is the surname of the protential person the same as yours?????????:p

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I had a card fro them and i sent in a official complaint to them and the company that hired them as the card was free for anyone to read had my reference number on and was in breach of OFT rules.

 

Got a snotty letter back 8 weeks later and the DCA didn't know why they were contacted, think they are under the same roof as CSL.

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  • 1 month later...

I recieved one of these little yellow cards with an appointment with a Mr J White (how original)

 

power 2 Contact are indeed under the same roof as CSL and are probably a subsiduary of the same company.

 

They rang my wife yesterday and she compained that no one had turned up for the appointment their rep said we were lucky as it was the baliffs that were coming round. Odd that considering the debt has never reached court, they must think we were all born yesterday.

 

I don't think the card contravenes the Data Protection Act but I have enquired with the Information Commissioners Office just in case. I have also reported their behaviour the the OFT although I doubt any action will be taken.

 

I have sent them a snotty letter regarding their actions and will wait now to hear back from them. They breached their own guidelines set out on their website too Credit Solutions

 

Ian

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you could do with recording the telephone calls when they are threaterning you with the baliffs. Would make a good claim for harasment.

 

HAK

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you could do with recording the telephone calls when they are threaterning you with the baliffs. Would make a good claim for harasment.

 

HAK

Not sure I would have the equipment nor the knowledge how to record a telephone conversation, besides which isn't it illegal to do that without their permission?:confused:

 

Ian

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When they answer they tell you they are recording the conversation for training purposes - tell them in return you are recording the conversation - it ISNT illegal to do that provided you state it at the beginning and not halfway through.

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  • 2 months later...

I have received a little yellow card today (Thursday) saying they will call on Wednesday, it doesn't say which Wednesday and it doesn't say whether it will be by phone or in person. Has anyone ever received a visit from these people?

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I have received a little yellow card today (Thursday) saying they will call on Wednesday, it doesn't say which Wednesday and it doesn't say whether it will be by phone or in person. Has anyone ever received a visit from these people?

 

No its just a fright tactic. Ignore it and write to them and tell them you will only deal by written correspondance.

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My hubby has received one of the yellow cards. The 'visit' is due tomorrow between 9am-9pm:) . J. White must be very busy on a Wednesday driving up and down the motorways. No wonder he works long hours:) .

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i received a yellow card today stating j.white would be visiting Wednesday - funny he hasn't shown up. have telephoned and apparently the have no record of me and there sister company must be dealing with it! Who is the sister company?

They never asked date of birth or address to confirm who i was! and putting a reference number on the front of card are you allowed to do that?

Does anybody know how much it actually costs to ring them?

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their sister company are Credit Solutions Limited. I have already complained to them about the cards and they say they are legal as they show no personal data. they merely send it to see if your actually at that address. Best just bin it and ignore it

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well in my eyes its harassment so i will be going to the police about it. i mean why would you just want to check that the person is still there. and in a way it is personal anybody could have rung that number pretending to be you.

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oh, and also forgot if j.white has sat nav he will be looking in the wrong place for me, as the postcode is wrong!! and sister companies are usually based in a seperate place or office!!!

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