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    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
    • Other case law relied upon " On other record of reasons "
    • Page 2 – document 10 and 11 – you should include the fact that it is a Law reform commission report. Best to give it its full name if you can I suggest that you move paragraph 10 up to the first position – paragraph 5 and move everything down. I think other than that – it is good to go. I suggest you don't bother to do any more drafts. Simply rearrange the paragraphs as I suggested above then the title of the documents that you are relying on in the index page. Send it off and post your final version here so that everybody can see. I'm sorry about the delay. Thanks for reminding me
    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
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Mercers


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Mercers are persuing me for a Barclaycard debt. I used the card but, I was paying well above the monthly payment due but everytime I could see the light they lowered the credit limit, so I sent them a cca request but they only supplied me with some statements so I stopped paying altogether. Now they have passed it to mercers who have asked for payment and for me to get in touch. I have written to Barclaycard and explained that my circumstances have changed but I can afford £xx a month but have not had a reply to that. I also wrote to Mercers telling them that I have written to Barclaycard asking for a copy of the statements and credit agreement but they have not supplied them so they are in default and cannot pass the debt on to anyone else because of this but it has fell on deaf ears. Today I recieved a letter telling me that they are arranging for a collector to call for payment but it can be avoided if I ring them and make a payment. I was paying my account online but when I spoke to Barclaycard about the treatment I was recieving I told them to close the account and because of this I cannot pay anything online as there is no access online anymore to my account. Has anyone any suggestions as to what to do about this?

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Hi Rosemary....

 

Suggested letter to be sebt by Rec. Delivery to Mercers....

 

I do not acknowledge any debt to your company.

 

A request for my Consumer Credit Agreement (Consumer Credit Act, 1974) was received by xxxxxxxx on xx/xx/2007. Since xxxxxxxx are now in serious default of a legal request, I can only assume that they must have failed to inform you before supplying instructions to contact me for payment. Until such times as xxxxxxxx are able to comply with my request however, the account remains in dispute, is unenforceable and no payments will be forthcoming.

 

I have also noted your comments about sending a collector to my door. Please be advised however, that I will only communicate with you in writing. Under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you.

 

There is only an implied license under Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

 

I trust that this clarifies your position and mine.

 

Yours faithfully,

 

:p

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Yes I did send the sar by recorded delivery to Barclays. I cannot remember when it was but I know it was at least 4 weeks ago and it was before 9th July 2007 I asked for details of all accounts that were held at Barclays and Barclaycard, all I recieved was an incomplete set of statements from Barclaycard. They were delivered whilst I was on holiday which was between 9th and 20th July

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Hi Rosemary....

 

Suggested letter to be sebt by Rec. Delivery to Mercers....

 

I do not acknowledge any debt to your company.

 

A request for my Consumer Credit Agreement (Consumer Credit Act, 1974) was received by xxxxxxxx on xx/xx/2007. Since xxxxxxxx are now in serious default of a legal request, I can only assume that they must have failed to inform you before supplying instructions to contact me for payment. Until such times as xxxxxxxx are able to comply with my request however, the account remains in dispute, is unenforceable and no payments will be forthcoming.

 

I have also noted your comments about sending a collector to my door. Please be advised however, that I will only communicate with you in writing. Under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you.

 

There is only an implied license under Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

 

I trust that this clarifies your position and mine.

 

Yours faithfully,

 

:p

If it was sar that I requested not cca can I still send this letter?
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There is little point in sending them this letter as they are not in breach of their requirement to issue a CCA as you have not requested one.

 

If you requested S.A.R and they have not complied then you need to complain with a different letter.

 

As for MERCERS, they are just Barclaycards in house collector and are a bunch of idiots. They never reply to anything you ask them, just pester the life out of you on the phone. Never speak to a DCA on the phone, they twist everything you say and you have nothing in writing to prove otherwise.

 

The intention to visit card means nothing, they have no intention of visiting, just another scare tactic to get you to contact them.

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Can you be sure that I won't get visit? Barclays have not sent me any details of my other accounts joint or single. What I cannot get over is the fact that I was paying way above the odds and they still lowered my credit limit almost every 3 months. Can I send the letter and just put sar instead of cca. I think I have done both but I cannot find my reciepts at the moment, I had a tidy up before we went away and now cannot remember where I put them for safe keeping. Would it be worth while sending another request do you think?

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Mercers will NEVER visit.

I have had a number of cards from them and others and it is simply a scare tactic.

Now I'd just send the a SAR chase letter and leave it at that for the moment.

Be VERY careful whose advice you listen too

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