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    • Apologies dx100uk  I did not put the answers in red  Thank you all for your patience. H
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? Overdales solicitors  How many defendant's  joint or self ?  Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account 4546384809766042. The defendant faild to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. The dbt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor?  Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment?  May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
    • Just an update for all. I received about a letter every other week, increasing in threat levels. Then I hadn't had one for a about two weeks, then Saturday received a carbon copy of the very first letter they sent me in February. Made me laugh, rinse and repeat. 
    • So, your response was not received by the SCP as you did not send it with a valid stamp. Therefore, from my two option in post #14, the first option is the only one available to you, but you do not have the option of asking to be sentenced at the fixed penalty level as the reason the SCP did not receive your response was down to you. Here's a reminder of what to do: Respond to the SJPN by pleading “Not Guilty” to both charges. In the “Reasons for pleading Not Guilty” box state that you are willing to plead guilty to the speeding charge providing, and only providing, the “Fail to Provide Driver's Details" (FtP) charge is dropped. This is a tried and tested method to deal with your problem and is almost always successful. Before the pandemic it was necessary to attend court to do this "deal" because it needs the agreement of the police prosecutor.. During the pandemic courts made every effort to have as few  people as possible attend and they began doing this deal under the "Single Justice" procedure without the defendant's attendance. Some courts have carried this procedure on whilst others have reverted to a personal attendance being necessary. If you are required to attend, your case will be taken out of the SJ procedure and you will be given a date for a hearing in the normal Magistrates' Court. If that is the way they do it in the area involved you will have to attend, see the prosecutor and offer your "deal" in person. 
    • what device are you using? copy all the questions then come here to this thread and paste them. then answer each question click on red give answers here. when done  hit submit reply bottom right.  
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Welcome Finance - This company needs to be banned.


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I will do what i can - i need specific Q's though to ans properly. I will also try and scan policy handbook this eve

 

 

Ok here are a few obvious ones we would like answers to.

 

- Are the acceptance fee's charged with interest?

 

- How many PPI claims have been approved by welcome and reloans not just granted everytime someone questions it?

 

- How much is the actual cost of sending a letter out to a customer?

 

- How many cases have you dealt with that are totally un-enforceable?

 

Stewie

I need to change my avatar..But cant find a good replacement.

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it is different when the proof is "lost" or deleted. All I know is I felt like crashing my car on the motorway home most nights if it meant I didn't have to go to work in the morning. I have emails, no calls.

I am sorry for how you feel and hope that now you are not working for them you feel better but you can still get them by helping people on this site to get answer to their questions and get your satisfaction and reward that way

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I am sorry for how you feel and hope that now you are not working for them you feel better but you can still get them by helping people on this site to get answer to their questions and get your satisfaction and reward that way

 

 

I will do everything I can to help

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Ok here are a few obvious ones we would like answers to.

 

- Are the acceptance fee's charged with interest?

 

- How many PPI claims have been approved by welcome and reloans not just granted everytime someone questions it?

 

- How much is the actual cost of sending a letter out to a customer?

 

- How many cases have you dealt with that are totally un-enforceable?

 

Stewie

 

Can I also add, what happens when you are selling someone PPI then, ie what are you told to do, and do you offer to lend less to leave room for it?

Dipply75

 

I am in no way a legal advisor and only speak from my own experiences and the helpful advice of those in the same boat! :p

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Welcome ruined my life, and I am only 21!!!

Bonus is earnt quarterly up to 24% of their annual wage based on cash collected, 29's Deli (per and asset) and 30's COF

 

Really how .........If they did your amongst friends here............. & can we help you get revenge:mad:

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I will answer these tonight when home but the ans to acceptance fee one is yes. PPI claims approved are done through Direct Group. the charges incurred for letters are now £10, I dont know the company cost. I know per policy only 1 every 3 days is allowed and only allowed to charge once a month. (this is same for calls) I have seen a few unenforcable cases that welcome know are unenforcable but the clients don't.

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I will answer these tonight when home but the ans to acceptance fee one is yes. PPI claims approved are done through Direct Group. the charges incurred for letters are now £10, I dont know the company cost. I know per policy only 1 every 3 days is allowed and only allowed to charge once a month. (this is same for calls) I have seen a few unenforcable cases that welcome know are unenforcable but the clients don't.

 

 

Look forward to chatting this evening and please try and copy as much info as you can and share with us. You will be helping great numbers of people who are battling to even put food on the family table.

 

You are in the right place if you feel this way.

 

Stewie

I need to change my avatar..But cant find a good replacement.

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Look forward to chatting this evening and please try and copy as much info as you can and share with us. You will be helping great numbers of people who are battling to even put food on the family table.

 

You are in the right place if you feel this way.

 

Stewie

I second that

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hi andie,stewie,dipply

 

some interesting comments made by gloucs

 

says alot

but not a lot

 

ill wait till tonight and sit in the back round before passing comment

 

interesting point on commission

different to the documentation i have

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for PPI sales there is a script to follow. It is a compliant script, but CAMS do not follow them unless being audited and someone snr is watching.

 

 

As I mentioned before, ,my loan is secured and was done over the phone with PPI attached.

 

I dont recall discussing anything with the operator over insurance.

 

This was done via a broker, do Welcome retain these voice calls done by 3rd party companies??

 

Stewie

I need to change my avatar..But cant find a good replacement.

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hi andie,stewie,dipply

 

some interesting comments made by gloucs

 

says alot

but not a lot

 

ill wait till tonight and sit in the back round before passing comment

 

interesting point on commission

different to the documentation i have

 

why are you all hung up on commission? i have proof only bonus was earnt in the branches - The reason why I am being a little vague is that none of you are being particularly pleasant, nor trusting what i actually say! I can prove who I am and eveything if you require but then, how do you prove who you are?? You could also be an employee etc

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why are you all hung up on commission? i have proof only bonus was earnt in the branches - The reason why I am being a little vague is that none of you are being particularly pleasant, nor trusting what i actually say! I can prove who I am and eveything if you require but then, how do you prove who you are?? You could also be an employee etc

If you think how bad you felt doing your job can you not understand how people might feel when they feel they have been treated unfairly and even illegally so it is obvious that people are going to be concerned and want answers for you to prove who you really are. From what I have read on this link people have been fighting a long time with welcome and have managed to get their own information which may differ to yours. But as someone has already said if you are genuine in your offer to help then it is greatly appreciated but dont try and play with peoples emotions. We all want what is fair and to be treated with respect and dignity

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why are you all hung up on commission? i have proof only bonus was earnt in the branches - The reason why I am being a little vague is that none of you are being particularly pleasant, nor trusting what i actually say! I can prove who I am and eveything if you require but then, how do you prove who you are?? You could also be an employee etc

people on here have all had bad experience of wfs thats why we are all on here, you just need to read the post bye everyone to see who is genuine, obviously we would love to trust everyone but there has been a lot of trolls on here, spouting the same compnay bumf, so bear with us if your genuine as yousay you are youre welcome, just trust in any circle takes time :D

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listen people

 

lets be nice

 

please gloucs be totally honest as you could be a value to this thread.

the reason people are hostile is welcome are not liked very much for obviouse reasons

 

 

why ime being cynical is that i myself have unmasked 4 welcome staff posting on the forum for miss=information

 

 

its nothing personel believe me

 

and welcome to the forum

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I will do what I can, I will answer questions if I know the answers. I am sorry but I am still getting over the horror that was welcome. My life is just about returning to some state of normality. I just want to help. perhaps if i detail some of the tactics used, it will help people make effective complaints etc to FSA and Ombudsman and the company themselves??

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I feel terrible as I know I have caused so many peoples lives to be ruined. Hopefully I can give back and help a little (I know that sounds corny) but I was one of the best collectors in south west area, for 2+ years. I got away with the most horrific things and got congratulated for them at work. I know all the tricks they use.... and all against their own policy.

 

ok I'm gonna call a spade a spade here as you know I don't believe you are an ex welcome employee so instead of side stepping around the fact I think we should see the evidence of wrong doing you referred to before that way wo can tell me to shut up.now I'm not being rude but trust has to be earned and any genuine ex employee of this company would s think be well aware of the suspicion you are likely to come under.if I'm wrong I will apologise but as a woman we all know women are never wrong ;)

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gloucs

 

words are just words

 

please google photo bucket to get use to it

 

i feel a lot of posting is going to happen

 

remove any details to link the docs to you

 

sorry if I was harsh guys but I couldn't be bothered to dance around it any longer and I really don't think anyone that hates welcome would mind a put up or shut up. at the end of the day we've all been scrutinized when we joined.

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definately as I am a woman myself I think this will reach a stalemate . what proof do you want? my p45? pictures of hair loss. copies of death certificate for 2 customers that killed themselves because of me?

 

no just the proof of malpractice you spoke about you having in your first few posts will be fine.

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