Jump to content


  • Tweets

  • Posts

    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

FSA To Review Waiver


crfx250
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5956 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

what a fantastic thread. Its great to see others who have same ideas as myself. I will definitely be emailing my MP and any one else i can think of, especially the PM. As previously said, we all need to get together and make a noise. We all have to act, and not just complain, we need to be heard. Maybe we could print fliers from some of the letters printed on here, and leave them at our local libraries, surgeries, banks, and anywhere people meet! Just an idea. I tell everyone i meet about this site anyway. Keep up the good work, and have faith in people power.

Link to post
Share on other sites

  • Replies 479
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

I've not even had a reply to my complaint to the FSA and none of the MPs/MEPs I've emailed seem interested either.

 

I know, it's a frustrating business. I'm sure that the FSA are getting the message, whether they will listen or not I don't know. The more pressure they get from us and from those MPs that bother to follow up with them the better.

 

Keep up the good work.

LTSB £9,356 settled in full through the FOS

**

SIGN the petition to make banks deal with charges

**

**

COMPLAIN to your MP about the FSA waiver and the ANTI-CONSUMER way in which the OFT

Test Case is being handled.

Link to post
Share on other sites

The FSA told me this morning that they ''are swamped'' with complaints

about the waiver and are having trouble responding to them all.

 

Wonderful news, however, a swamp is not big enough. What we need is an ocean of complaints to the FSA or about the FSA to your MP.

 

Keep the complaints rolling

The Waiver is an FSA Conspiracy with the banks against the consumer - Complain to your MP and the FSA about their shameful act!

Link to post
Share on other sites

I reply to my letters or emails, with complaints. If they send me an email with the email address of some other body to whom I can complain I do just that.

 

I don't just sign the one petition I sign them all, ralating to this issue that is.:)

 

Now more and more people have seen they have been shafted by the FSA they will want to complain, lets make the process for them to complain easy.

The Waiver is an FSA Conspiracy with the banks against the consumer - Complain to your MP and the FSA about their shameful act!

Link to post
Share on other sites

Do you think they'd notice if we all complained ten times? Or perhaps just get all friends and family to complain as well as everyone on here.

 

 

In my opinion multi complaints from the same person would be noticed

and probably ignored. Also, any complaint about the waiver that goes

through the normal complaints system - we know - will just get a standard

response saying that the intruduction of the waiver are not grounds for

a complaint and therefore probably won't even get registered as a complaint.

 

In my experience with the OFT, there is no distiction between an enquiry

and a complaint anyway.

 

Therefore I would suggest that any complaint as such should be directed

to the person responsible for introducing the waiver. Then you know the message is getting through:

 

Clive Briault

Managing Director

Retail Markets

25 The North Colonnade,

Canary Wharf,

London E14 5HS

I don't have an e-mail address for him but a letter is always better as it

is more difficult to ignore. If you did this there is no reason not to send

an e-mail as well - as a duplicate sender won't be easily recognised - and send it to:

 

[email protected]

 

To avoid receiving a standard ''complaint not valid'' response I think it is

better to - rather than just complain - list a series of questions as to why

the waiver was introduced, give details as to how the waiver is having

an adverse affect on you and say that you strongly support a revoke

of the waiver when they review it on 27 September.

Link to post
Share on other sites

Clive Briault's e-mail address is [email protected] but he is out of the office until 20th August. His assistant Sara Spence will deal with anything urgent, but I would expect there to be a filter for anything to do with the waiver though! I have a DD number if anyone wants it.

LTSB £9,356 settled in full through the FOS

**

SIGN the petition to make banks deal with charges

**

**

COMPLAIN to your MP about the FSA waiver and the ANTI-CONSUMER way in which the OFT

Test Case is being handled.

Link to post
Share on other sites

Complaint made.

LTSB £9,356 settled in full through the FOS

**

SIGN the petition to make banks deal with charges

**

**

COMPLAIN to your MP about the FSA waiver and the ANTI-CONSUMER way in which the OFT

Test Case is being handled.

Link to post
Share on other sites

Well done for finding his e-mail address Kog!

 

I would strongly recomend that you say ''This is not a complaint but a request for information''

 

That way he's got no excuse to just forward it to the complaints dept

and he therefore is obliged to respond.

Link to post
Share on other sites

Thanks for that Kog - a good laugh.

 

I'm just waiting for the mailbox full replies to start from his e-mail address.

LTSB £9,356 settled in full through the FOS

**

SIGN the petition to make banks deal with charges

**

**

COMPLAIN to your MP about the FSA waiver and the ANTI-CONSUMER way in which the OFT

Test Case is being handled.

Link to post
Share on other sites

I have sent letters to local MP and Lord Dykes

 

We must get behind this letter writing it an absolute joke what is happening deals behind closed doors. Where is the fairness!!!!!!!!!!!

 

CAG you need to let know what else we can do

Mark

Link to post
Share on other sites

Hi all

 

I have composed an email - all by myself for a change! - and am about to send it to good (should that be bad?) old Clive!!

 

But, as usual I have zero confidence in my ability, so can you have a look please? I don't want anyone to rewrite it, just constructive criticism - if you tell me to send it to the "big round filing tray" thats seriously okay!

 

Dear Mr Briault

 

I am writing to you today to ask if you can explain the reasoning behind the current waiver on bank charge claims, and how you perceive that this action benefits the consumer.

 

Please be assured that this is not a complaint, merely a request for clarity.

 

It is my understanding that the banks can, since 27th July:

 

Acknowledge, but not action any new "complaints" regarding the fees structure for unpaid Direct Debits, Cleared Transactions and Unauthorised Overdraft Fees;

 

Apply for a stay on all cases that are currently in the Judicial system;

 

And continue to charge consumers, at the existing rate, fees for any "breaches of contract" as detailed above.

 

Therefore, the position for the consumer is thus:

 

On making a new complaint, it will be held as pending, indefinately;

 

Having already submitted a Court claim, and found the funding for such, sometimes in cases of extreme financial hardship, before the offcial announcement of the Test Case, will now quite likely find that the case is put on hold, again indefinately;

 

And s/he is still subject to pay the current level of charges to the bank, irrespective of the fact that this is precisely the subject of the forthcoming Test Case.

 

In the cold light of day no-one could argue against an imbalance of fairness here - I have tried and tried, but failed miserably, to pinpoint any part of this which constitutes fairness and protection for the consumer - as set down in your TCF policy.

 

Hence my initial question - how does this action benefit the consumer?

 

I trust that you will consider my question carefully, without treating it as just another complaint, and provide me with a comprehensive reply.

 

Thank you for your attention to this matter

 

Yours Sincerely

 

What do you think?

 

Not 100% happy with it, but actually for my own work it doesn't sound too bad! ;) :o

 

Comments please.

 

Jo xx

Six Nations Champions 2009

Triple Crown 2009

Grand Slam 2009

:cool::-D:cool:

Link to post
Share on other sites

You missed out taking money from people to pay alleged debts entirely comprising bank charges and continuing to send details of those alleged debts to the credit reference agencies.

 

Other than that, I think it's fine.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

Link to post
Share on other sites

Yes I did - because I couldn't find a way to word it that was without allegation - I did think long and hard on that one.

 

But as I am trying to make them answer a question, not a complaint, I don't know how to tie it in without being overly aggressive.

 

Any suggestions welcome.

 

Jo xx

Six Nations Champions 2009

Triple Crown 2009

Grand Slam 2009

:cool::-D:cool:

Link to post
Share on other sites

Yes I did - because I couldn't find a way to word it that was without allegation - I did think long and hard on that one.

 

But as I am trying to make them answer a question, not a complaint, I don't know how to tie it in without being overly aggressive.

 

Any suggestions welcome.

 

Jo xx

 

 

Excelent Jo.

 

Can I suggest that you format your questions in numerical order like numbered bullet points and preface it with something like ''I have set out my questions below and for your assistance and in the interests of clarity, I would be grateful if you could respond to them in a like fashion''

 

In my dealings with the OFT I found this avoided them responding with some bland blanket statement.

Link to post
Share on other sites

just been on the fsa web site you can fill an on line form on there

 

FSA: Contact Us

 

A million or two emails ought to sort it.

 

If i don't get a reply they will get more letter and emails from me.

 

I emailed them , but they rang me back. I was hoping for an email, so i had something in writing.

 

Anyway, after 10 minutes, i was told that if i wanted to complain about the waiver, i should ring the complaint team. I am sure that they won't mind me sharing the number with you :D

 

FSA COMPLAINTS:- 02070 669870

[COLOR=#2e8b57][B][SIZE=1][U]Claimed & won so far[/U]:-[/SIZE][/B][/COLOR] [COLOR=#2e8b57][SIZE=1][COLOR=seagreen][U]Banks[/U]:- NatWest Personal £1000, Natwest Business £2000, Lloyds TSB Personal £1500, [U]Mortgages[/U]:-Central Capital (PPI) £500, Natwest MEAF £140 [/COLOR][COLOR=#2e8b57][U]Credit cards[/U]:- HSBC Gold card £365, Capital One £599.55 Barclaycard £1070 ( i only aske for £700) , Lloyds £500 [U]Catalogues[/U]:- Littlewoods Direct Flex Account £60 :D [/COLOR][/SIZE][/COLOR] [COLOR=#2e8b57][SIZE=1][B][U]For Friends[/U][/B]:- Natwest £1500, £1800 & £500, Cap One £600, Barclaycard £400, Solutions £100, Aqua, £105.[/SIZE][/COLOR] [COLOR=#2e8b57][B][U][SIZE=1][COLOR=seagreen]Pending:-[/COLOR][/SIZE][/U][/B] [COLOR=seagreen][SIZE=1]Barclays Bank Personal (On hold - Thanks a lot OFT) :mad:.[/SIZE][/COLOR][/COLOR]

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...