Jump to content


  • Tweets

  • Posts

    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Bought a car priavtely but advert lied, do I have any legal rights?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6125 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Thing is following his "not refunding" email, I instructed the LPG installer to start sorting it out and making it roadworthy.

At this point I dont want a refund, I want him to pay for the repairs.

Do I have to offer him the chance to refund?

Link to post
Share on other sites

  • Replies 54
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Not wanting to stir it up, but you have far more faith in your TS than I do. Can you prove he is a trader and how many cars has he sold, and not sold through his account for friends or family (do eBay prohibit this?). Many years ago I used to buy and sell from auction and would limit myself to 6 cars a year and I would always register them with the DVLA , but if he isn’t registering them how can you/TS prove he has been trading and selling them on?

Sorry for all the questions and I hope you get a satisfying outcome as sadly this happens all too often with private sales.

Link to post
Share on other sites

I have his ebay account which shows 10 cars. I believe if I state he is a trader it is his responsibility to prove he isn't in his defense. The reg no. are on the advert so tracable.

 

Why is it his responsibility to prove he isnt, and to whom? were the 10 cars sold in the same year? also the reg no's would be tracable to previous owners, but if he hasn’t registered them, just allowed people to sell through his eBay account then this would be of little use.

Not wishing to be a trouble maker but I’m very interested as I always wondered what if something was wrong with one of my cars I sold, thankfully I was always truthful and received no come back, but I don’t know everything about cars so could have easily missed points. I hope the TS will do a thorough job on him as I think you’re in the right.

Link to post
Share on other sites

Thing is following his "not refunding" email, I instructed the LPG installer to start sorting it out and making it roadworthy.

At this point I dont want a refund, I want him to pay for the repairs.

Do I have to offer him the chance to refund?

 

I would wait and give him longer to refund.

Post by me are intended as a discussion of the issues involved, as these are of general interest to me and others on the forum. Although it is hoped such discussion will be of use to readers, before exposing yourself to risk of loss you should not rely on any principles discussed without confirming the situation with a qualified person.

Link to post
Share on other sites

It shows 10 cars in 3 months.

 

I would like to give him longer, but I bought this car as my inlaws will be over from Thailand on Friday, we will do about 2000 miles over the following week and I need something to take them in.

So I'm afraid I have to get it repaired rather than let him refund.

Link to post
Share on other sites

I decided to keep a diary

Here it is:

23/06/07 First asked questions about car.

24/06/07 Viewed and agreed to buy @ £3000 left paypal deposit, seller withdrew auction.

25/06/07 Informed us he was away for a long weekend, agreed for him to deliver car Tuesday 26/06/07 and I pay cash.

26/06/07 Vehicle delivered, withdrew cash and paid balance.

27/06/07 Insured car and it broke down on first drive, stalls when running on gas, runs rich on petrol, won't tickover properly, taken to sunside for inspection.

28/06/07 Sunside informed us it is not multipoint LPG, it is singlepoint LPG and is a faulty system also. Left for further investigation.

29/06/07 Collected car, Sunside resets onboard computer and suggests I run it for the weekend on petrol then fetch it back Monday for diagnosis again. Informed seller of problem, no response.

02/07/07 Returned car to Sunside. Car does 10.1 MPG, should be 20.

03/07/07 Sunside informed us of malfunctioning Lambda sensors and air intake temperature sensor. Therefore it is running rich on petrol, hence high fuel consumption. LPG system is running lean and will only operate at very low throttle, under one third.

04/07/07 Vehicle left with sunside, I ask for a full inspection as I get suspicious.

07/07/07 Following full inspection. Sunside inform us the vehicle is not roadworthy. Faults include, rear brake disks and pads are bare, metal to metal. Front brakes are dangerously low. Gearbox is loose and is moving around when accellerating. Lambda sensor and air intake sensors malfunctioning. LPG system is singlepoint and unusable.

09/07/07 07:48 Informed seller of situation and request refund.

08:35 Seller responds and refuses refund.

08:45 I instruct Sunside to rectify all faults, to make roadworthy and convert LPG system to multipoint. My intention is to claim from seller costs incurred.

12:48 Seller asks how much costs are incurred so far.

13:59 I informed seller I had already instructed Sunside to start work and it was now underway.

15:02 Seller responds, stating "Then in that case ben after checking with trading standards you havent a legal leg to stand on, i wont be refunding any money and the vehicle is definatly yours Mark"

18:30 I spoke to trading standards and explained situation. They suggest sending a letter as well as the emails, then to call them after a response or lack of response.

10/07/07 Letter sent recorded delivery to seller.

Link to post
Share on other sites

Why is it his responsibility to prove he isnt, and to whom? were the 10 cars sold in the same year? It doesn't matter 10 cars, even in 2 -3 years would indicate to the taxman that he is a trader also the reg no's would be tracable to previous owners, but if he hasn’t registered them, just allowed people to sell through his eBay account then this would be of little use. This is a common [problem] well known to the taxman so if he does this he will still be considered a trader & liable for vat on his profit

 

Not wishing to be a trouble maker but I’m very interested as I always wondered what if something was wrong with one of my cars I sold, thankfully I was always truthful and received no come back, but I don’t know everything about cars so could have easily missed points Sorry chum then you shouldn't have been selling them. As a trader a court expects you to have what is termed as special knowledge & you would have been held liable if they had been faulty or not as described. Even private one off sellers are now subject to the Trades Description Act I hope the TS will do a thorough job on him as I think you’re in the right.

 

See in red above

Link to post
Share on other sites

Sorry but 10 cars over 2-3 years would not be classed by either the Inland Rev or DVLA as a trader, a year like this guy then yes pretty sure they will class him as trading. Have you worked out the tax on the price of cars he’s selling? Hardly a big fish at the moment for the tax man to chase. The OP has a far better bet dealing with the TS to get his problem resolved, if he can get them interested in the fake clothes too then that’s all the better .

As for me like I said I’m no expert (I know far more than ordinary Joe about cars, but no expert) I actually contacted my local council many moons ago as my parents were worried about the change of use of their home address, I was assured at the time that unless I sold over 6 a year they would not class me as a trader. All adverts had to be accurate (obviously this one on eBay wasn’t) and were subject to the trades description act back then as well.

Link to post
Share on other sites

I was assured at the time that unless I sold over 6 a year they would not class me as a trader. All adverts had to be accurate (obviously this one on eBay wasn’t) and were subject to the trades description act back then as well.

I suggest that they (or you) needs to make up their minds.

 

If they have taken a arbitrary number (6 in your case) before you are a trader, then any reference to Trades Description is spurious as it doesn't apply to private sales.

 

So either you are a trader and the Act applies or you are not and it does not.

Link to post
Share on other sites

I suggest that they (or you) needs to make up their minds.

 

If they have taken a arbitrary number (6 in your case) before you are a trader, then any reference to Trades Description is spurious as it doesn't apply to private sales.

 

So either you are a trader and the Act applies or you are not and it does not.

 

 

I was referring to the accuracy of the adverts placed, trades description was around back then it isn't a new thing, yes if you’re a trader then the trades’ description act applies. I should have separated the two items more clearly I apologize.

 

The definition of a trader is not as clear as people like to make out selling a couple of cars doesn’t make you a trader. Not that any of this is of any use to the OP as I think it’s fairly clear that the seller is trading.

Link to post
Share on other sites

I suggest that they (or you) needs to make up their minds.

 

If they have taken a arbitrary number (6 in your case) before you are a trader, then any reference to Trades Description is spurious as it doesn't apply to private sales.

 

So either you are a trader and the Act applies or you are not and it does not.

 

 

patdavies Hi

Oh yes it does & has done for a number of years ever since a house vendor failed to disclose material information which when discovered by the buyer, after completion, affected the property value. They argued that the Act didn't apply to them without success & had to pay substantial compensation

 

& if you need proof here's the advice:

If you're not a trader

 

If you are a genuine 'non-trader' seller, you will be largely outside the controls of consumer law, but there are exceptions. For example, if you describe goods in any way and that description proves to be false, you will be obliged to give a refund.

& you'll find the above here:

http://www.lewisham.gov.uk/Business/TradingStandards/AdviceToBusiness/AreYouAPrivateSellerOrTrader.htm

 

Also if anyone thinks the tax man won't or is not interested in anyone who sells multiple vehicles, even in single fingers over a number of consecutive years, on the Internet then they don't know how he works.

 

They actually have a computer programme which trawls non-stop through the Internet looking for such sellers & once identified can & are frequently targeted by them for tax evasion & benefit fraud

Link to post
Share on other sites

Guest ArthurP

Surely this seller would need to be making a profit for the taxman to act in any case?

 

How can he be swindling the taxman if there is no taxable income?

 

It is not unusual to make a loss. Ask Rover.

Link to post
Share on other sites

If there is a profit between his purchase price & his selling price the trader must add vat to that portion which is the profit

eg Buys £100 - Sells £200 - Vat on profit of £100 = £17.50

 

Total selling price £217.50. As for the rest he/she must register as a trader

Link to post
Share on other sites

We're wandering off subject. He is a trader, whether he thinks he is or not.

 

I was thinking about my situation. I had to get this car fixed as my inlaws land tomorrow. Will it cause any problems, as now I don't want a refund, I want the repairs paying for.

I did give him the chance by email and he refused. 5 mins after he replied I told the garage to start work.

Link to post
Share on other sites

Guest weegirl
Surely this seller would need to be making a profit for the taxman to act in any case?

 

How can he be swindling the taxman if there is no taxable income?

 

It is not unusual to make a loss. Ask Rover.

 

If he hasn't registered with the Revenue as trading, he will get fined, you have 3 months to let them know from the start of your business. It depends on who get the job of investigating - but he will have the Revenue poking around his books which may cause him a lot of hassle.

 

Unfortunately (or fortunately in this case) the Revenue tend to make examples out of the smaller businesses as they are easier targets.

 

The big fish that rip off millions have the money to hide behind the doctors reports, creative accountants and solicitors that are econimical with the truth.

Link to post
Share on other sites

We're wandering off subject. He is a trader, whether he thinks he is or not.

 

I was thinking about my situation. I had to get this car fixed as my inlaws land tomorrow. Will it cause any problems, as now I don't want a refund, I want the repairs paying for.

I did give him the chance by email and he refused. 5 mins after he replied I told the garage to start work.

 

 

Correct Ben Despite what he or others claim he is a trader both in fact & law.

 

Don't forget to keep a record of any & all additional expenditure (phone, letters, time etc:) to add to the final bill for settlement

Link to post
Share on other sites

I got a reply from him, I'm surprised, I thought he'd just ignore it, and for what he's written he may as well have.

 

"Following your letter dated 10th July 2007 and seeking Legal advise. I would like to inform you that under the Sale of Goods Act Private Purchases Private? gimme a break, the responsibility is on the buyer to check that the vehicle is of satisfactory condition therefore any sensors, brakes anything to do with the mechanics of the vehicle are not covered by any sort of warranty.Excluding things that are not obvious to a layman, ie me

As for the LPG conversion, once anyone has modified Modified? Replaced due to being completely unusable the vehicle in any way the buyer accepts the vehicle as it is, the timescale in which I replied to your email dated 9th July 08:34 and me asking what costs were involved 9th July 12:41 doesn't warrant someone fitting a LPG system I instructed garage to start repairs right after he refused, 4 hours later he started to back up and ask what the costs were, at that point it was 4 hours into the repairs, Sensors and brakes thus this leading me to believe this is an insufficient time scale for me to rectify any problem.

I would like to further add that I have received in writing an email you have sent to another buyer making slanderous remarks about me and if this continues I will seek further legal advise and proceed legally."

 

thats it word for word, bad grammar and all, in my opinion he has wasted a stamp and his time. But if any of you want to tear it to bits feel free. I'm now going to bed after driving it around all day following the repairs, and its still not right, still wont tick over and stalls, grrrrrr.

 

Oh and the "slanderous remarks" were an email to someone who won the bidding on one of his other "private sales" and went as follows

"be VERY careful when you collect that van, he sold me a piece of crap

check it and double check it, i believe is selling on the side to avoid offering a warranty on unsellable motors

good luck"

Link to post
Share on other sites

Ben this guy is a complete & utter Muppet & any meaningful or indeed intelligent discussion is lost on him.

 

I should send a letter stating than unless he makes payment in full within the next 7 days (as you have already mentioned possible legal action you don't have to give him any longer) you will issue proceedings forthwith.

 

Then do it!

Link to post
Share on other sites

Work is yet to complete on the car, the final repairs price is still unknown.

Utter muppet was rather polite i thought, trading standards asked to ring back so that is tomorrows job. I keep y'all posted.

Link to post
Share on other sites

I will be interested in the outcome of this. I bought a Ford Galaxy 4x4 last November from an ebay 'seller' (he is actually a dealer).

Had the exhaust looked at in April, to find out the car is not 4x4, it has actually had the wrong gear box fitted and the 4x4 bit is no longer attached! No wonder we are going through so much fuel and tyre wear.

 

I was wondering if I could claim anything back, but it is probably too late now, but I will keep an eye on your case, it will be an interesting outcome.

 

Good luck.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...