Jump to content


  • Tweets

  • Posts

    • If you have not kept the original PCN you can always send an SAR to Excel and they have to send you all the info they have on you within a month. failure to do so can lead to you being able to sue them for their failure.......................................nice irony.
    • Thank you and well done  for posting up all those notices it must have have taken you ages.. The entrance sign is very helpful since the headline states                    FREE PARKING FOR CUSTOMERS ONLY in capitals with not time limit mentioned. Underneath and not in capitals they then give the actual times of parking which would not be possible to read when driving into the car park unless you actually stopped and read them. Very unlikely especially arriving at 5.30 pm with possibly other cars behind. On top of that the Notice goes on to say that the terms and conditions are inside the car park so the entrance sign cannot offer a contract it is merely an offer to treat. Inside the car park the signs are mostly too high up and the font size too small to be able to read much of their signs. DCBL have not shown a single sign that can be read on their SAR. Although as they show photographs which were taken the year after your alleged breach we do not know what the signs were when you were there. For instance the new signs showed the charge was then £100 whereas your PCN was for £85. Who knows, when you were there perhaps the time was for 3 hours. They were asked to produce  planning permission which would have been necessary for the ANPR cameras alone and didn't do so. Nor did they provide a copy of the contract-DCBL  "deeming them disproportionate or not relevant to the substantive issues in the dispute" How arrogant and untruthful is that? The contract and planning permission could be vital to having the claim thrown out. I can find no trace of planning permission for the signs nor the cameras on Tonbridge Council planning portal. and the contract of course is highly relevant since some contracts advise the parking rouges that they cannot take motorists to Court. I understand that Europarks are now running that car park which means that nexus didn't  last long before being thrown out.....................................
    • Hi,   I am not sure if I posted this already here but I don't think I did. I attach a judgement that raises very interesting points IMO. Essentially EVRi did their usual non attendance that we normally see, however the judge (for the first time I've seen in these threads) dismissed the notice and awarded me judgement by default because their notice misses the "confirmation of compliance" paragraph. in and out in 3 minutes (aside from the chat at the end with the judge about his problems with evri) Redacted - evri CPR loss.pdf
    • Just to update this. I did apply to strikeout and they did not attend the hearing. I won by defualt and the hearing lasted 5 minutes (court only allocated 15). The judge simply explained that the only matter he was really considering is if the Defendant could have any oral evidence to defend the claim. However he said he had decided that based on their defence, and their misunderstanding of law, and their non attendence he did not think they had any reasonsable chance so he awarded me SJ + Costs on the claim form + the strikeout fee. Luckily when I sent the defendant the order I woke up the next day to a wire trasnfer for the full sum of the judgement
    • Hello, I am wondering if someone can advise. I sold some goods via an online platform who essentially middelmans and authenticates luxury goods.  I have sold over 100 times with them in the past without issue but a while ago I had a sale go wrong, whereby they claim they never received the shoes in the parcel and instead received empty boxes. They wont show any photos of what they received. I considered whether to pursue them or the courier, and decided to pursue them because the UPS tracking indicates no issues at all, but also because they are the ones that contracted with UPS.  I sent them a PAPLOC which they claim was "lengthy and pre written" which is true because I simply adapted a previous one. They rejected any resolution so I issued a claim using an adapated thread from this forum from before against i believe evri. Anyway they filed a defence which essentially says that they think I shipped empty boxes and never shipped the shoes and am commiting fraud. However, I have weight records of every parcel I ship (and have done since 2019) and they have provided no evidence to support their claims. They also failed to comply with CPR request for inspection of certain documents within their defence, such as a report by their authenticator who they claim emptied the box (Although I know this is false because they have had literal job offers for "Warehouse staff" with the job description of opening and sorting incoming orders (OWTTE) so I also think here that I have a ground that they are trying to mislead the court, which once again is likely to obstruct the just disposal of proceedings. The amount is just over £1,000 I'm now wondering whether I should apply to strike out their defence / apply for SJ on the grounds that the defence is totally without merit and will obstruct the just disposal of proceedings by making me wait months for a trial that they are bound to lose and upon them having absolutely no proof to support their claims, and me having weight records, as well as the fact they failed to comply. I am aware the fee for this would be £303 but the trial fee would be £123 itself so the difference is £180. Any advice please?
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Harassment on the phone


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5671 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi can anyone help with a template or any advice.I have had numerous telephone calls from the telephone number 0161 475 2875. They wont tell me who they are and unless they do I don't tell them who I am.Now they have threatened to send someone to my house.I believe it is from NTL or a company attached to them. I would like to write to them or email them telling them to stop.

 

Thanks

 

Krystyna

 

 

You can now get the Truecall telephone recorder which will help to deal with these kinds of problems.

See our reveiw - http://www.consumeractiongroup.co.uk/forum/telephone-recorders-reviews-write/167120-truecall-digital-telephone-recorder.html

Edited by BankFodder
Link to post
Share on other sites

Next time they phone - call BT straight after and ask who the number is registered to as they are harrasing you.

 

They are also abusing the DPA by not telling you who they are.

 

Once you have the information as to who they are, write telling them that you will only correspond with them in writing (once you have done this, for them to phone again would be a breach of the Wireless Telegraphy Act).

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites

PS. It seems to be a firm called 'NDL' - ring any bells?

 

PPS. Just phoning the number now - no answer as such.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites

Definitly NDL, although the woman would NOT be drawn on what they do at all - I tried the line "someone gave me your number as someone who may be able to save me money on my mortgage" but she would only say, "we don't do mortgages".

 

Odd.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites

Moorcroft Debt Recovery - that's who they are.

 

Chase things like water bills.

 

**** basically.

 

http://www.moordebt.com/contact/enquire.asp

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites

Moorcroft are a bunch of evil scumbags and thats putting it mildly. The other half had a run in with them over a BT bill that she had never had.

 

They were doing the usual demanding the full amount no payment options etc. I told her to call them offer £30 a month, to which they refused I said to her if they refuse tell them thats all you have to say to them and go to hang up, leave it a few hours/days and call back I guarantee they will accept your offer,if they dont tell them you are a private/council tenant and you dont own a car they will at this point realise there is no way to extort money from you and accept part payment.

Link to post
Share on other sites

Also think about getting the choose to refuse service from BT. This allows you to automatically reject either a specified number or the last number that called you even if it was witheld. Useful for fending off these parasites.

 

The only downside is that you can't record the message that the other party gets when they try to call you. ;)

Link to post
Share on other sites

This may well be of interest :)

 

SECTION 40 OF THE ADMINISTRATION OF JUSTICE ACT

 

“S40 Punishment for unlawful harassment of debtors.

  1. A person commits an offence if, with the object of coercing another person to pay money claimed from the other as a debt due under a contract he-
    • harasses the other with demands for payment which, in respect of their frequency, or the manner or occasion of making any such demand, or of any threat or publicity by which any demand is accompanied, are calculated to subject him or members of his family or household to alarm, distress or humiliation;
    • falsely represents, in relation to the money claimed, that criminal proceedings lie for failure to pay it;
    • falsely represents himself to be authorised in some official capacity to claim or enforce payment; or
    • utters a document falsely represented by him to have some official character, or purporting to have some official character which he know it has not.

[*]A person may be guilty of an offence by virtue of sub-section (1) (a) above if he concerts with others in the taking of such actions as is described in that paragraph, notwithstanding that his own course of conduct does not by itself amount to harassment.”

Link to post
Share on other sites

Thank you everyone for your input.I am attempting write a letter to them any more ideas what I can say to them to get them to back off greatfully appreciated.

 

 

 

They didn't take DD out of my account fot 8 months because I was ill I did realise. Then 8 months down the line they wanted it all at once.They supposedly had a problem with there computer and only found out 8 months later (as if).

 

I didn't have the full amount so I cancelled the service with them by phone and by letter in November last year, but they have still been charging me and adding charges onto the initial bill .I have not used there service for the internet or phone since that day in November 2005. They don't answer your letters they just send you more charges.

 

Thanks for all your help it is a life line to so many people

 

Regards

 

Krystyna

Link to post
Share on other sites

NTL are a total nightmare they still send bills here for someone who lived here 12 months ago (which we return everytime), then they sent a debt collectors letter and I called them to tell them to bog off and they started asking me 100 questions to which I just said sorry not interested and hung up, the bills still come though.

 

Good luck getting it sorted just deal with them on their terms (over the phone) keep it via post

Link to post
Share on other sites

I had a few issues with NTL. They continued to take money out of my account for 3 months after I cancelled the service. I was having hell of a job getting it back. They kept promising to send me a cheque but it never arrived

 

When I sent them a LBA giving them 14 days or I would take them to court a man by the name of Roy Holbrook of their customer concerns dept. dealt with it. He was very nice and a few days later he sent me a cheque.

 

Try dealing with him.

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

UPDATE

 

Hi Everyone

 

Dave, rogerebaker, Rich44, Sequenci, Seminole.

 

Thanks for all your help. I did what everyone suggested and also emailed Peter Moran from my CAG email address.

 

His 2nd in command replied to me and has lowered the bill from £354-74 to £85-50

without your help and the email address I would still be looking at a large bill.

 

It also worked with my daughters college as they owed her money too. I am so thankful to DAVE and to all who helped.

 

Everyone out there have faith don't give up go for it you will win out in the end.

 

 

Many thanks

 

 

Krystyna

Link to post
Share on other sites

Excellent news!!

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites

Hi all!

 

I have recently had an experience not with Moorcroft but Mercers - b/card are using them to persue me:

 

In brief Mercers phoned me twice in less than a time gap of 15 minutes on the same morning - so I told the woman on the 2nd call that I have already spoken so & so from your office and made arrangements.So,please do not contact me anymore or I will sue you for creditor/debtor harassment because I am currently preparing claims against a few other debt collecting companies/creditors.So,I would have no qualms in adding your company on to my list.This woman changed her tone of voice completely and apologized for bothering me and then rang off.

 

Also,I have recorded both conversations! ha!ha!

 

Actually,I am seriously looking to persue 2 or 3 of the extreme mainly telephone harassers from my experiences - Egg,MBNA and BOS.

 

Basically,do not accept the abuse or any other rubbish they try and hurl at you.

 

I will update all as things progress.

 

Hopefully anyone reading this post finds the information useful.

Link to post
Share on other sites

Hi all!

 

I have recently had an experience not with Moorcroft but Mercers - b/card are using them to persue me:

 

In brief Mercers phoned me twice in less than a time gap of 15 minutes on the same morning - so I told the woman on the 2nd call that I have already spoken so & so from your office and made arrangements.So,please do not contact me anymore or I will sue you for creditor/debtor harassment because I am currently preparing claims against a few other debt collecting companies/creditors.So,I would have no qualms in adding your company on to my list.This woman changed her tone of voice completely and apologized for bothering me and then rang off.

 

Also,I have recorded both conversations! ha!ha!

 

Actually,I am seriously looking to persue 2 or 3 of the extreme mainly telephone harassers from my experiences - Egg,MBNA and BOS.

 

Basically,do not accept the abuse or any other rubbish they try and hurl at you.

 

I will update all as things progress.

 

Hopefully anyone reading this post finds the information useful.

 

In case you don't know, Mercers are Barclays in house debt collectors.

Link to post
Share on other sites

Hi all!

 

Seminole,I had been told my somebody I personally know that Barclays have an in-house debt collection setup.Now,I know its name.Thanks for that.

 

The objective of my previous posting was to show other folks on this forum not to tolerate any abuse and rubbish when in receipt of excessive phone calls and how I have succeeded to reduce the levels of calls - harassment from creditors and debt collectors.

Link to post
Share on other sites

  • 7 months later...

bump

 

when you complain by writing do you have to give them your phone number or just the address ?

Tam Wing Chuen -v- Bank of Credit and Commerce Hong Kong Ltd [1996] 2 BCLC 69

 

1996

PC

Lord Mustill Commonwealth,

 

Lord Mustill discussed the need to construe a contract contra preferentem: "the basis of the contra proferentem principle is that the person who puts forward the wording of a proposed agreement may be assumed to have looked after his own interests, so that if words leave room for doubt about whether he is intended to have a particular benefit there is reason to suppose that he is not."

Link to post
Share on other sites

You don't have to give your phone number to any private business. A complaint in writing is just that.

 

thanks and an amazingly quick response

Tam Wing Chuen -v- Bank of Credit and Commerce Hong Kong Ltd [1996] 2 BCLC 69

 

1996

PC

Lord Mustill Commonwealth,

 

Lord Mustill discussed the need to construe a contract contra preferentem: "the basis of the contra proferentem principle is that the person who puts forward the wording of a proposed agreement may be assumed to have looked after his own interests, so that if words leave room for doubt about whether he is intended to have a particular benefit there is reason to suppose that he is not."

Link to post
Share on other sites

  • 1 year later...
  • 3 weeks later...

We are now reviewing and recommending the Truecall call recorder. See:- http://www.consumeractiongroup.co.uk/forum/telephone-recorders-reviews-write/167120-truecall-digital-telephone-recorder.html

 

This machine is a bit pricey but does everything and more.

However, there are other cheaper options available. The most important thing is to get some kind of call recorder and start gathering your evidence

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...