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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
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Any way to trace calls?


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Friends,

 

Last few weeks I have been recieving voice messages (as my phone was switched off) from couple of numbers saying nothing but "hello".

 

I have tried to trace the number and it looks like they all are from one organisation/company/agency and the location seems to be somewhere in liverpool.

 

Can any one tell me how to find which company or organisation is trying to reach me? the number is: 01514710111

 

Would anyone help me?

 

Thanks in advance

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Have you ttried blocking your number and ringing it to ask?

 

:confused:

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192.com used to provide this service but BT were trying to shut it down - I think that they may have succeeded.

 

0151 is in Liverpool and originally all numbers starting 0151 471 were issued to Cable and Wireless.

 

This map shows the geographical area for the 0151 4 range of numbers

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Did anyone you know/are related to die recently, and once lived/did live in Liverpool? :eek: Sorry, but a load of messages from an unrecognised number just saying 'hello' would have me reaching for the rock salt... ;)

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I believe that you can apply to have calls traced by making a complaint to police of harrasment (for example), or continued nuisane calls. You need to log the time and date of each call, and the police can request logs from the provider of the telecommunications service (if the complaint you make usggests that an offence has been comitted). Obviously, this is usually reserved for numerous calls being made. If it's the odd one or two, just ignore them.

 

Incidentally, if they tell you that you have been awarded "vouchers" by them for cots towards insulation (or some other green energy saving course) then avoid like the plague. Got one of these calls last week. Just say "no thanks" and put the phone down.

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P.S. Have found that answer hone message that simply say "hello" are usually by people:

1. Who are too thick to realise that they have got through to an answering service

2. Think that you may use call screening, and hope that you can hear them and pick up the phone.

 

I am a scouser myself btw, but there are many businesses in Liverpool (and other areas full of empty warehouses and business premesis) that are not entirely legit (anyone remember "Business Grants Advisory Group"?).

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I've just rang it from work as we show up as private number so knew no-one could find out where I was ringing from and a recorded message playing saying 'the other person has cleared'.

August 06- S.A.R. handed into a Halifax Branch

Sept 06 statements received and first letter sent requesting repayment of charges totalling £3,90

beginning Oct 06 received phone call offering £1,397, said would accept as interim payment andLBA letter sent same day

mid Oct 06 MCOL submitted online

end Oct 06 paid in full including interest and court fee - £4,980!

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Hello there , thought this site might be of use to you, SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers there are forums that deal with any telephone number not just 0845 and 0870 guys and girls on the forums can locate the company and names within minutes or you might want to consider a number search in Google. Good luck in tracking down this caller, i too hate peeps whom ring and don't leave contact details, i normally don't bother trying to ring back, if its important there will try again. :)

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All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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  • 2 weeks later...

You put 141 in front of the number you are dialling - I think it works on most (all) networks

 

Steven

 

If this post is helpful, please click the scales

 

 

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You put 141 in front of the number you are dialling - I think it works on most (all) networks

 

Steven

 

If this post is helpful, please click the scales

 

Thanks for your response Steven. However, what I meant was - is there a way we can block other numbers, like the nuisance 0151 numbers, from calling our mobile number? Can we block them from calling us? Cheers

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If I receive an unkown number, I first dial 1471 to find out if the number has not been witheld. I then call the numberfrom a mobile phone, making sure that my own number is not sent out.

If it is a 0900 or o8xx number I cut off as soon as possible after hearing th name of the company.

 

I then use Google to check the STD code, and some websites will also give a geographical location of the exchange.

 

I have found that many of these calls are from call centers who have had your number passed to them or who have bought the information from companies that you have dealt with legitimately.

 

The worst offenders are television programs that ask you to call or text to win a prize or to vote.

 

See my thread athttp://www.consumeractiongroup.co.uk/forum/general/95048-disturbing-information.html

 

This is worrying!

 

Rhino

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Thanks for your response Steven. However, what I meant was - is there a way we can block other numbers, like the nuisance 0151 numbers, from calling our mobile number? Can we block them from calling us? Cheers

 

hi,

there is a way you can block these calls coming to your mobile. its different on different phones but on mine you can set it so that only numbers on your phonebook are allowed through to you, any withheld numbers etc get the dead tone

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  • 2 weeks later...

This may help (telephone preference service, works for landline, fax, mobile)

 

Also you can call BT Nuisance line (0800 661 441) and they will trace the calls.

 

If your not with BT, you need to check your service's customer service as they probably will have some sort of similar service.

 

Incidentally, it is a good idea to keep a log of calls, as you may find yourself in a case against someone for nuisance calls and the log is good evidence.

 

 

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This may help (telephone preference service, works for landline, fax, mobile)

 

Also you can call BT Nuisance line (0800 661 441) and they will trace the calls.

 

If your not with BT, you need to check your service's customer service as they probably will have some sort of similar service.

 

Incidentally, it is a good idea to keep a log of calls, as you may find yourself in a case against someone for nuisance calls and the log is good evidence.

 

Thanks a lot...have just registered my number on that link you provided. Cheers

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  • 1 month later...

companies use a computer to dial hundreds maybe thousands of people at once. the operator gets connected to the 1st person to answer thats why they say hello because they themselves dont acctually phone you so they dont know who they are speaking to untill the calls connected.

 

hope this helps.

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companies use a computer to dial hundreds maybe thousands of people at once. the operator gets connected to the 1st person to answer thats why they say hello because they themselves dont acctually phone you so they dont know who they are speaking to untill the calls connected.

 

hope this helps.

 

To call thousands at once would require a call centre with thousands of trunks and a very large (approaching 800) call agents - just not economically viable.

 

The agent does know the identity of the person called by the system, because there is a 'screen pop' onto the agents PC giving those details and the call script...

 

The reason for the 'Hello' is because the system cannot easily identify between live person and voicemail. As soon as you speak, they are aware of a real person and wil address/ask for you by name.

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I used to get loads of rubbish calls on my mobile people calling and hanging up, people asking for personal details, they used to call all through the night, in the end i contacted my mobile phone provider and made them aware i was getting all these calls and they changed my number for free i am no carefull who i give my number out to but your mobil provider can definately change your number.

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  • 3 months later...

That number belongs to Mercers Debt Collection owned by Barclaycard, they've been harrassing me via phone for about 4 months now...trying various numbers..they called on that one today and my Husband answered asked who it was and hey presto it's the scumbags again. Don't answer anything from them..simple they don't care about the individual all they want is more money from you ..knowing you can't afford it.

:mad: anyway she hung up because they don't like people who stick to their guns.. don't give in keep fighting...they agreed to my payment plan then they changed my Monument card to a new Barclaycard with a new card number without telling me ...sent me a letter with the new number on ..so I called saying I don't have a Barclaycard with that number..then they started whacking on £50 a month charges and refusing to accept my original agreed payment amount! :evil: ..they call me between 5-10 times a day... I don't answer my phone any more ...relatives have to leave me answering machine messages so I can call them back...it's disgusting bully behaviour on Barclayscums behalf.

 

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