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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

AnimalMagic

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  1. AnimalMagic
    This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. AnimalMagic
    This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. AnimalMagic
    This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. AnimalMagic
    This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  5. AnimalMagic
    This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  6. AnimalMagic
    Application rejected by magistrate. BG rep unable to explain alleged debt.
  7. AnimalMagic
    It's already been past the CEO. Perhaps I should start attending church to take it higher I think though, given that the last BG Rep went to the trouble of visiting my home about a week ago to read the meter, and was shown that no gas was owing, it is now very much into the realm of fraud and harassment...
  8. AnimalMagic
    Just had another letter from BG - they're going for another warrant of entry... No other correspondence...
  9. AnimalMagic
    It was a BG rep who was at the court. BG rep stated that he wasn't able to apply for a warrant if no gas bill was outstanding. In other words, they cannot apply for a warrant for warrant fees or debt collection fees only. There must be at least some gas bill outstanding... The (mis)information provided by site team member dx100uk in post #29, implying they could collect warrant fees, is wrong, or at least misleading...
  10. AnimalMagic
    Warrant was withdrawn when I showed up at court to defend...
  11. AnimalMagic
    Yes. Huh?
  12. AnimalMagic
    If you know anything about this you would know that they don't supply anything before the hearing other than a letter demanding payment. They have applied three times for a warrant. The first I was not notified. They withdrew after I contacted the CEO. The second they withdrew on the day, after I attended with documentation showing I had paid. The third is the one which is about to be heard. A bank statement showing payment to BG for the full amount demanded at the previous warrant hearing. There does not appear to be any dispute that this has been paid. The amount this time is different and smaller than that previous amount. I also have a gas bill which shows zero gas was used in the interim.
  13. AnimalMagic
    I'm lost as to the relevance. I have a hearing in a few days and need to have a response... Please...
  14. AnimalMagic
    Might not be what...? Not as far as I know - never had an online account with them. The outstanding amount demanded previously, added up to the gas bills that were in dispute. This was paid, so there cannot be any amount for gas used in the current sum. No further gas was used in the interim (as shown by meter readings), so I can only assume these are charges for the three warrants they have attempted to obtain. However, the fees specified for a warrant times 3 don't add up to the amount.
  15. AnimalMagic
    I can't. A couple of months back I paid an amount demanded by BG when they issued a warning that they were going to obtain a warrant, even though I had already previously paid (this is being dealt with separately). I informed them of the payment by various means and got an acknowledgement that they had received the notification. Nonetheless I attended court and found that they were still applying for a warrant. It was immediately withdrawn. Soon afterwards I started getting calls from Indian sounding gentlemen (and I use that word generously). I repeatedly told them nothing was owed and to stop harrassing me. After several weeks I received a letter demanding over £400. This is a different amount from the previous attempt. No Gas has been used in the interim (as shown by meter reading), so I can only assume it is debt collection fees.

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