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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Chonker Vs HSBC


chonker
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Statements requested 13th February 07

Initial request for repayment 8th March 07

Final demand for repayment sent 23rd March 07

Claim issued 13th April 07

 

...and that's where I currently am, I've not heard back from them within the 28 days so tomorrow will call the court to find out what happens next.

 

In total (including 8% interest) I'm claiming 3,055.05. Plus what the court case cost me to issue of course.

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Best wishes with your claim Chonker,

 

Hope they have'nt responded. HBOS ignored my court Return Date and Calling Date, got my cash about 14Days later.

 

Regards.

 

Scott.

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was it mcol - have you checked the site - what does it say - have you pressed the button - if it has been defended - you won't be able to press the button - it will say you can't proceed with mcol.

was the 13th april actually your issue date according to your notice of issue - if you filed on the 13th you have to add 5 days for it to be served. it's 28 days from the date served. so you may still have a day or two to wait - also, if it is today - it may not show defended until tomorrow. the courts will send a notice of transfer once it has been defended plus a copy of their defence.

 

on another note - have you sent copies of your breakdown to dg - you should do now - if you haven't - their address is page 2 of your acknowledgment.

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Ah on MCOL it shows the status of my claim is "Defense" so I guess I've just not yet recieved it in the post yet.

 

I'll go ahead and send a copy of my breakdown to dg anyway. Thanks for the advice.

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ok, you may need to wait about a week for the paperwork to catch up - they are behind too -

 

did you send the court a breakdown - if not - wait now until you get the addy for the local court then send them one to be attached to your claim.

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  • 2 months later...

Well I recieved a letter asking for a 100.00 allocation fee, which I've paid (begrudgingly, it's expensive getting justice!).

 

I've just recieved a letter with my court date in October. It says in the letter that no later than two weeks before the hearing I need to supply the court and bank a copy of the documents on which I intend to rely upon at the hearing. Should I be sending this stuff back right away? Is there a recommended list of documents to send (I had a look about but couldn't see one).

 

I'm starting to loose patience with all this, I really hope they cough up soon and don't leave it until the court date

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Add your allocation fee to your claim schedule because its recoverable as part of your claim along with the claim filling fee :)

 

and you have a full court bundle to put together and good o'l Lattie had done a thread just for such an occasion :)

 

http://www.consumeractiongroup.co.uk/forum/hsbc-bank/97447-court-bundles-dummies.html

 

Have a read through and have a look at the basic download materials from the library here, work through it slowly and post any questions you have, it takes most people a little while to sort out what is needed so dont worry if you dont understand bits to start with.

 

pete

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pete, a little less of the "o'l" if you don't mind!!!

 

chonker - nobody said it was quick - good things usually do take time.

 

we used to put in the aq a draft order for direction - asking the judge to move everything onto a front burner and basically to require the court bundle right away - you would have 14 days to get it in then dg solicitors would have 14 days to get their in - and we know from experience that they won't do it - they will make an offer instead of doing the court bundle.

 

so, if that sounds reasonable to you - you could send a letter to the judge asking for the draft directions to be made an order - here is the letter followed by the draft directions - just tweak the letter to your claim.

 

 

County Court

Court Address

Court P/code

[Your address]

The Court Manager

******

 

[date]

 

 

 

 

 

 

Dear Sir/Madam

It is noted that in my case referenced above that the Directions hearing will be heard on 14/8/07. I am aware that this is likely due to the large volume of claims that consumers are bring against the high street banks. I am also aware that to date HSBC have failed to defend a case in the courts and that they often use the court process to extend and delay the period of time within which they deal with these matters satisfactorily.

 

In light of this the Claimant respectfully suggests that special directions may be made as per the enclosed draft order. I think that this would expediate the matter, which will hopefully lead to an early resolution and therefore making a court date unnecessary.

 

 

 

The Claimant believes the proposed directions will further the Overriding Objectives in that they identify the most fundamental issues in dispute (as detailed below), and allow them to be assessed in advance of any hearing so that this claim may proceed justly and expeditiously.

 

 

 

 

- The crux upon which this claim rests is the true loss suffered by the Defendant as a result of the contractual breach from which its charges arise. If the Defendant cannot substantiate the cost of each charge as proportionate to its loss incurred, it has charged contractual penalties contrary to the Unfair Terms in Consumer Contracts Regulations 1999 and common law principles established since the early 1900's.

 

 

 

 

- In the event that the Defendant's charges were accepted as being a fee for a service (which is refuted), examination of its true costs is required to determine whether the price is reasonable as required by the Supply of Goods and Services Act 1982.

 

 

 

 

The Claimant believes that if the Defendant has the serious intention of defending this claim at trial as is indicated by its defence, that it is incumbent on it to disclose such information. Further, the proposed directions are already routinely ordered in claims of this nature in the Mercantile Court in London, as well as in small claims track cases in Leicester, Derby, Chesterfield, Northampton and Mansfield County Courts.

 

 

 

 

As the law relating to contractual penalties is long established, the Claimant believes the outstanding issues to be of fact. Accordingly, the Claimant respectfully requests that this claim be allocated to the small claims track, and estimates that the hearing of the claim should last no longer than one hour.

 

 

 

 

Yours faithfully,

 

 

 

 

 

[name]

 

 

 

 

enc: Draft Order

 

 

 

 

 

 

 

THEN ON A SEPARATE PIECE OF PAPER - THIS:

 

 

 

 

 

 

 

 

Draft Order for Directions

 

 

 

 

 

1. The Claimant shall within 14 days of service of this order send to the Defendant and to the Court:

  • a) A schedule setting out each charge repayment of which is sought, showing the date, amount, and reason given (if any) for that charge being made;

  • b) Copies of any statement or other document relied upon as showing that each and every charge has been made;

  • c) A statement of evidence of all matters relied upon as tending to show that the charges are irrecoverable as penalties or otherwise;

  • d) Copies of decided cases and other legal materials to be relied upon.

If the Claimant fails to comply with this order, the claim will be struck out without further order.

 

 

 

2. The Defendant shall within 14 days thereafter file and serve a response to the Claimant's schedule, stating in respect of each item claimed;

  • a) Pursuant to what contractual provision such charge was made, producing a copy of the contractual document relied upon;

  • b) Whether such charge is accepted to be a penalty, and if not why not;

  • c) If such charge is alleged to be a pre-estimate of the Defendant's loss incurred by the Claimant's actions (whether or not such action is treated as a breach of contract between the parties), all facts and matters intended to be relied upon as showing that such was a proper estimate of such loss, and all evidence to be adduced at trial as to what the true cost of dealing with the matter was;

  • d) If such charge is not alleged to be a pre-estimate of the Defendant's loss incurred by the Claimant's actions then facts and matters intended to be relied upon showing the basis upon which the charge was calculated and all evidence to be adduced at trial as to show that the charge was fair and reasonable.

  • e) Any witness statements.

  • f) Copies of decided cases and other legal materials to be relied upon.

If the Defendant fails to comply with this order, the Defence will be struck out without further order.

 

 

 

 

 

 

. if he makes the draft direction an order - you will have 14 days to produce the court bundle and get it to the court and dg - dg would then have a further 14 days to respond. this is when they usually make an offer as they don't want to produce their stuff in court.

i think this is the way forward for you.

 

you also, would then write a letter to dg - saying i have given the judge the following draft order for direction as my opinion as to how this case should proceed.

more for the letter can be found on page one of either of the aq threads in my signature. just saying let's save the court some time and get this done - and send another schedule of charges with your letter.

__________________

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  • 3 months later...

Well my court case date was cancelled due to this OFT case (When exactly is that due to happen anyway?)... I've written to my MP about it but I'm running out of hope, and time. I'm hovering on the brink of bankrupcy and this money would help so much I just don't know what to do.

 

I dispair , I'm totally disgusted with the judicial system I've paid hundreds of pounds that I can ill afford only to have my court date cancelled.

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Hiya Chonker, if your in real hardship you can still go to the Ombudsman but it wont be a quick fix.

 

It sounds like you need professional advice, have you spoken to the Citizens Advice Bureau? they are very helpfull and free...

 

My one last comment is bankruptcy is a financial option, not the end of the world... you do need to know exactly what you are doing before you take that route and not be pushed there by the bank because it suits them... and there are other options too... get all the free advice you can and you make the decisions.

 

good luck

 

pete

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  • 2 years later...

Well after the depressing outcome of the supreme court case, it was bound to happen..

 

I received a letter today from HSBC stating that 'If we do not hear from you within 8 weeks of the date of this letter we will consider your complaint closed'.

 

Not really sure where to go from here, as I understand it we are waiting to see if the OFT are going to pursue the matter down a legal avenue?

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Keep the letter safe, and keep checking in with us for the next step. ;)

 

No doubt you will be seeing plenty of these types letters on here.

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Hi chonker :)

 

I received a letter today from HSBC stating that 'If we do not hear from you within 8 weeks of the date of this letter we will consider your complaint closed'.

 

In which case I'd make sure they heard from me..... :D

 

Why not write , acknowledge their letter and point out out "that your complaint is still alive , in the courtsystem , and will remain there until you have received further legal advice on how to progress with this matter"

 

They may come back and say that their solicitors (:rolleyes: DG) will be dealing with it ..... but it keeps them from closing the case ......

 

And ,as SSL wisely says, look after that letter safely .... copy it , save it,and keep in touch with the site here for further developments from the legal team .... :)

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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btw chonker ... was the rest of your letter anything like the one my son just got ? :)

 

http://www.consumeractiongroup.co.uk/forum/hsbc-bank/239058-battle-goes.html

 

I think they're sending out thousands of template letters , all saying the same thing - and hoping it'll put people off......:rolleyes:

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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Don't know if you've seen RGS1's thread yet chonker .. but it looks like this is the next one you'll get (from DG ) :rolleyes:

 

http://www.consumeractiongroup.co.uk/forum/hsbc-bank/234710-not-over-yet-rgs1-2.html#post2657806

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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