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    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. So I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app. And then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. So if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully. 
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
    • Farage rails and whines about not being allowed on the BBC ... ... but pulls out at the last minute of a BBC Panorama interview special. It was denied it was anything to do with his candidates being outed as misogynists and Putin apologists, or that farage was afraid Nick Robinson might throw some difficult questions at him ... despite farages recent practice at quickly cowering in fear.   It was claimed 'it wasn't in Nigels diary'     Nigel Farage pulls out of BBC interview at last minute amid Hitler row WWW.INDEPENDENT.CO.UK ‘Panorama’ special postponed as Reform UK party faces row over candidate who claimed UK would have been ‘better off’ if it had...   Waaahhhh
    • i'd say put lowells to strict proof of where the payment came from. cant hurt to send SB letter, even if proved not. at least they get your correct address. they'd have to link the old IVA times scale to a payment  these IVA F&F pots (if thats where it came from) most mugs dont even know they are not only taking most of your payments on fees but also creaming money off to supposedly offer F&F's.  funny when the IVA fails or is complete these sums of money in F&F pots never get given back or even mentions... these IVA firm directors esp with regard to knightsbridge and creditfix were fined and struck off more times than Paul Burdell of Link Fame and still managed to continue to scam people.
    • Hi everyone, I received a charge certificate with a charge of £165  in April 2022 however I never received a PCN and NTO before that. I responded by requesting original PCN reissued in the hope of getting discounted rate which was refused however I was offered to pay £110. I received an Order of Recovery in May 2023 and submitted a witness statement on time by email to get the original PCN re-issued. I received a Notice of Enforcement in February 2024 I contacted TEC that I had submitted TE9 on time and they advised me to submit a late witness statement and TE7. I did as advised and also attached the original email and witness statement as proof to show that I had submitted my witness statement on time. The council disputed my late witness statement by saying that I likely received the PCN and that I did not submit a valid late witness statement without specifying why it's not valid. The court refused my late witness statement without giving any reasoning behind their decision (so much for the transparency). This is really outrageous as I did attach the proof of submitting the witness statement on time and it seems like the court just decided without looking at the case files. Can someone please advise me what should I do now? Any help is appreciated. I have attached all the documents below.   Documents.pdf
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tnook vs Barclays


tnook
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Hi tnook

 

Low Income is not a compelling enough arguement against a Stay (though extreme poor health, emmigration etc is).

 

As you cannot attend and it is the big one, I would be inclined to request an adjournment and give reasons why, as oppose to just putting in a written representation as the latter would in effect mean you are agreeing to the hearing taking place in your absence.

 

In view of it being a trial, have you contacted BLT recently to see if they wish to negotiate out of court settlement?

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Hi welshcakes, I have written to them and called them several times over the last 3 weeks and they ignore all my attempts to settle. I included copies of all the letters and emails trying to settle with them in my court bundle.

 

How do I ask for an adjourment? Do I just write to the judge or is there a form to fill out?

 

Thanks for your help!

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Ok I am drafting my letter to get the case adjourned. I am just a little worried about the reason that I can't make the trial. :o

 

It took so long to get a trial date from starting the MCOL process that the court case is now during my wedding and I'll be gone 2 weeks after that. Will it err get laughed out of court?

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Is the wording here ok?

 

Dear Sir/Madam,

 

 

 

tnook vs BARCLAYS BANK PLC

In the XXXXXX COUNTY COURT

CLAIM No: XXXXXX

 

I, the Claimant, refer to the claim as detailed above and specifically the hearing scheduled for XX/08/07.

 

I wish offer my apologies to the honourable court for my non-attendance at this hearing, which is due to my attending my wedding and honeymoon. I had hoped this case would come to court earlier as I commenced the process in January this year, but the constant abuse of process, delay tactics and refusal to engage in any out of court settlement discussions by the Defendant has already impacted the date of the wedding. I had hoped to settle out of court and save the courts time and expense.

 

As such, pursuant to the order made by district judge XXXXX on 31/05/07, I wish to apply for a two-week adjournment of the trial. If this is not possible I will make my written representations as to how this claim should proceed.

 

 

Yours faithfully,

tnook

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you are doing the right thing by informing them but dont refer to the court as honourable that is for judges.

 

If it was mine I would add something like,

 

as the allocation questionnaire has been dispensed with on this occasion I was not given the opportunity to inform the court of any dates that I was unable to attend. Because of this I am now in a position where the date of the hearing conflicts with pre arranged personal commitments..blah blah blah.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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I'd go as far as actually stating that it conflicts with your wedding and immediate honey of 2-weeks ... judges like you to be specific and your own marriage is definitely good cause for an adjournment!

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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On the phone to the court. My case was adjourned till the end of October. The court manager also said that they are currently reviewing all bank cases and are likely to implement an indefinate stay on all bank cases until the test case is resolved. :mad:

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Very dissappointed that the court is considering this blanket stay of all bank cases.

 

I guess I shall warm up the challenge to the Stay documents :)

Edited by tnook
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With the banks hiding smugly behind the Test Case, should we all start claiming CCI just to add a little pressure? The longer the banks delay, the higher their potential penalties when they lose the case...

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  • 8 months later...

Of course we all know the fees are not for a service they provide, they are penalty charges but I was wondering, if the banks are claiming that the charges are for a service..... have they passed the VAT for the service they allege to provide on to the inland revenue? Should the tax man be asking for his money from the banks? :)

 

Should business owners ask for VAT receipts for the service charges and claim back the VAT? :)

 

Just wondering if there is a can of worms here the banks have overlooked.

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You arrived at a good spot.

 

Banks are exempt from VAT on interest charged and for processing credit. This is where it gets nasty, by them charging when they are not processing credit i.e cheque bounce, DD denied etc , could land them in the poo. They are only exempt from VAT on the above, not on all the other charges which fall under additional services.

 

Don't forget their new line of thinking>>>>>they are all services!!

 

Can anyone confirm?

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It would be rather pointless now that Judge Smith has very specifically said the charges are NOT for a service, and this is where the banks losing that part of the test case could use it as a defence for themselves, so rather an own goal for the consumer, one feels. :razz:

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See this is where I get confused. If the charge is not a service & not a penalty what is the charge for? I've racked my brains but I can't see how they can explain a charge that isn't one of the two (I think I'm missing something!)

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Well,

 

at least we know a way to get back at them if they appeal and get the charges classed as a service

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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Join the long queue of the confused. :razz:

 

It's not a service, it's not a penalty and the OFT, not I, will decide if it is unfair or not. Jeez, thanks, Judge Solomon. :rolleyes:

 

Hi,

 

It was actually the OFT that was arguing that it was not a service - the Judge just agreed with them. However, it's rather more complicated than that.

 

The UTCCR cannot apply to the adequacy of the price of a service (ie is it too high).

 

The relevant bit in the judgement is p403 - 407.

 

The Judge did say that there was no service provided when they refused to make a payment (no sh*t sherlock!) - the Unpaid Item fee or Returned d/d fee depending on the terminology of the individual bank. Therefore the UTCCR can apply to unpaid item fees.

 

Apart from this, the whole argument was not "Was it a service?" but were the charges actually the price specifically for the service of making a payment (as the banks contended) or were they not the specific price of providing that service?

 

If the Judge had held that they were the price of the specific service then the UTCCR wouldn't have applied and the OFT would have lost the case on this issue.

 

However, he pointed out that the charges are made under a contract where the customer doen't normally have to pay them. He held that charges are not specifically for the services of the Bank making the requested payment but are levied because the services are supplied in particular curcumstances (ie only when you're over the od limit).

 

He goes into a lot more detail about it.

 

Hope this helps

 

nicklea

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"However, he pointed out that the charges are made under a contract where the customer doen't normally have to pay them"

IS THIS NOT DETERMINED THEN BY A BREACH OF CONTRACT

levied because the services are supplied in particular curcumstances (ie only when you're over the od limit).

therefore have they not imposed a tax on us without agreement ?

just wondered

patrickq1

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