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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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overflow v Halifax


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Overflow - it is understandable that you are feeling this way, after all this is what the banks are hoping for - they want you to get so stressed that you will give up the fight.

Don't play into their hands, always remember that YOU have the upper hand here, it is YOU taking them to court, it is YOUR money.

 

As daunting as it may seem to you to call them, it would be best as lots of people have won this way. Write yourself a note of everything you want to say, read it to them if nessasary. If I could do it for you I would, as I think that this call would push them into a corner and pay up.

 

Good luck in whatever you choose to do and remember we are all here for you :wink:

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Do what I did this morning, & take your frustration out on a job that you detest (mines ironing). It does help for a while anyway, & it also gets the job out of the way.

Keep your chin up, & most importantly, DON'T LET THEM BEAT YOU INTO SUBMISSION!!! Stick to your guns. It might even help if you write down exactly what you plan on saying to them, as well as the full amount you want them to pay back to you. Don't worry overflow, we're all here with you.

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13/07/07 **WON** Halifax

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Ditto. Great minds eh, money.

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13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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Must have read each others, I think we must be telepathetic. hahaha

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If you approve of my Post, please tip my scales.

13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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Just goes to show how in tune you all are with this site. One Big Happy Family.

 

Thanks to you both for the support. I wll do just that. In fact Ill write it down now and then give them a ring eh.

 

Youve given me the courage to go for it . BIG THANKS to you both.

 

regards:)

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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No probs overflow, anytime.

--------------------------------

If you approve of my Post, please tip my scales.

13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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couldnt ring , I'd left it to late.:o

Just when id plucked up the courage to as well.

Ive penned a letter though so might fax it or ring on Monday and use letter as my script.LOL:)

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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Your Very Welcome Tilly

  • Haha 1

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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To update

 

Still not too sure what to do . To ring or not to ring ,that is the question.

 

If I ring and tell them Im not a happy bunny with the offer they have made , they may or may not increase the offer.

 

I know they have said they will reimburse me for the Court costs as well , now what do I do about the other costs.

 

Do I ask for the cost of postage and stationary plus the cost for my time for having to get everything together to get this filed and that or can I notclaim this. Ive a feeling they would reject paying me these extra costs.

 

My way of thinking is that perhaps I should just go for the whole amount of the claim. Even if I dont get the contractual rate the Judge will award me the 8% and that comes to more than the bank is offering ( dont know how they came to their figure but not the same as figure I sent on my spready).

 

I sent them 3 spreadys 1 for just charges and interest, 1 for the 8% and 1 for the contractual but their figure is less than on my spready so why should I let them get away with it.

 

If it does go to Court and Im not awarded the contractual Id still get the 8% plus all my costs so in the end the bank would have to pay me more anyhow so Im thinkin thats what Ill do. Ok I know that we all pay for the postage and stationary and stuff like ink (which isnt cheap) but why should we be out of pocket because of their mistakes.

 

They say they will defend for the other half (interest) if I dont accept but it wouldnt be just the interest if it did go to court would it, and I know this is why a lot of caims have come unstuck cause they have had money refunded but gone to court to fight for just interest.

 

Am I making any sense? Do you see what I mean. Does it sound as though Im just being greedy though or am I enttled to these exta costs. After all they took my money in the first place and if it hadnt been for them doing that I might not have been in the position Ive found myself in lots of times and might not have had to worry so much.

 

I think I will ring them and tell them that I want the full amount and see what they say . Ill follow it up with a letter as well just to be safe.

There Ive managed to convince myself thats what I should do.

 

Perhaps when this is all done and dusted Ill be able to get a good noghts sleep instead of being up half the night eh .LOL:-)

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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There are so many *bits* above that I'd like to respond to!!!!

 

Your resolve: Your feelings are QUITE understandable. BUT

You have come so far in all this (and you are close to the finishing post now) you MUST be firm with yourself!

 

If you think you that might c*ck up on the phone then don't ring them. After all, you don't want to cave in now, do you?

 

Take THEM to the wire. You've been here long enough to know that they ain't gonna' turn up in Court. The judges are just ITCHING to make them justify and defend their charges.

 

The fact that they have made some kind of offer shows that they are caving in. £300 or 3pence - it's your money!

 

(I found an account that has only one charge on it: £28. I'm damned if they are getting away with even that!)

 

They have caused 1,000s of us sleepless nights, hair loss, nervous tics, fear, anxiety etc etc.

 

NOW IT'S OUR TURN TO GET THEM !!

 

Well, I know that what we are really getting at is an Institution and not The Sallys and MissSixYearsandThat'sYourLot folks. Nevertheless ........

 

CHIN UP!!

  • Haha 1

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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Good morning and thanks for the reply

 

Thought I would be the only one up at this unearthly hour.

 

I know what you are saying makes sense I really do but, the thing that has me worried is a bit in the letter ;

 

" Halifax does not consider that you are entitled to the further £xxxx.xx that you are claiming. Unless you can provide evidence of this further loss Halifax will file a defence in respect of this part of your claim."

 

I know that if they do go as far as Court (unlikely but there is always a first time) then it would be for the total and not just the contractual interest Im claiming.Its just got me a bit flummaxed thats all.

Like you say I dont want to mess up this close. Although Ive read and re-read loads about the interest part I wen with the M&R route and I think now this is taken for a no-no.

If I had gone with the fiduciary route then perhaps things would be a little better.

 

Ill take the bull by the horns and ring later then send a letter as well.

 

Again Thanks for the click and words of wisdom:)

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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You could ring them and see if they will up the offer.

It cant do any harm, and they do seem to be settleing a few claims this way.

 

They will probably offer you the claim amount with the 8% interest, and state they will defend the CI.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Hi SSL

thanks for reply. What shall I do if they offer that my thoughts are to go ahead with claim cause all the want to give me is half. If they do then and I reject it then they cant just defend the interest in court can they its gotta be for the whole amount

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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Yes, dont settle for less than the full claim amount!!

 

If you ring they might say how much is a satisfactory amount, and obviously you say, the full amount.

If you back down on the CI you might get a settlement.

 

If you dont get a full offer, then its thankyou very much, the claim continues and you send any rejection letters needed.

  • Haha 1

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Hi overflow, I rang haliprats this morning & they say that they haven't received the papers from the courts. Anyway to cut a long story short, it looks as though I'll be going to court after all.

  • Haha 1

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If you approve of my Post, please tip my scales.

13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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Hi people.

 

Well Ive been and gone and done it.

 

Jumped off the fence and sent the letter of Rejection off today, aaannnddd Ive gone for the contractual as well :o .

 

I thought to myself why should I back down now Ive come this far.

If it wasnt for all your good sound advice I know I would have bottled out now and gone for less. Thank You All.

 

My reasoning for carrying on with contractual is this. In the letter they sent offering me half (cheek) they never mentioned Full and Final settlement so this makes me think they half expect me to reject it.

Now I wonder why.

 

So worse senario is , it goes to court and I cant give enough evidence for claiming contractual, then I still get the 8% anyway which going by my estimation on the spready is more than the Haliprats have got it to.

Plus Ill get the Court fees and my costs as well (I hope):rolleyes: .

 

So what can they do ?

 

Dont know if Ive done the right thing but, Hey, even if I lose the lot at least Ill have the satisfaction of knowin that I tried and took on the BIG boys, and as for the money ,well, what youve never had you never miss.

 

Although it would be nice to get it back , if I said otherwise Id be tellin porkies.

 

Well thats my news for the day. Its back to the waitin game then eh!

 

Once again Thanks guys .

 

Together we stand divided we fall init.:D

 

Regads.

  • Haha 1

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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Forgot to say I did try and ring them about 5 times today but nobody answering so I though "S*d it" and just sent the letter by next day delivery. They will get it tomorrow .OOOOOOOOOHHHHHHHH

  • Haha 1

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

[sIGPIC][/sIGPIC]

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