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    • I left Dubai 8 years ago and intended to return. However a job prospect fell through. I’d been there for 15 years. Anyway I decided to pay my credit card and the bank had frozen my account. There is no means to pay the CC so completely unable to pay when I wanted to other than the bank advising me to ask a friend in the UAE to pay it on my behalf!  fast forward bank informs there is a police case against me for non payment. Years later IDR chased me and after months/ years they stopped. Now Judge & Priestley are trying their luck. Now I have received an email in English and Arabic from JP saying the bank has authorised them to collect debts. Is this the same as IDR although I didn’t receive anything like this from them. Just says they are authorised?
    • The neighbour's house is built right on the boundary so the side of their house is effectively the 'wall' in our garden separating the two properties. It's a three storey house and so the mortar poses a potential danger to us. Because of the danger, we have put up an interior fence in our garden to ensure we don't risk mortar dropping on us. That reduces the garden by 25% which is not only an inconvenience, but it's the part of the garden where we had lined up contractors to install a patio and gazebo which we will use for our wedding reception in less than 2 months. We have spoken to the neighbour's caretaker who is on the case, has spoken with a roofer and possibly a scaffolding company, but there are several issues. They don't seem to understand the urgency. As long as there is a risk of falling mortar, we can't carry out any work in the garden, and unless they hurry up, we're looking at cancelling our wedding as it's not viable to book a venue because we can't use our own garden! Also, they want to put the scaffolding up in our garden which would be ok with us if it was a matter of a few days and they hurried up, but there is a tree (most likely protected by the conservation area), so most likely they can only reach part of the roof with the scaffolding if they put it up in our garden. We suggested a roofer with a cherry picker but they seem to want to use a company they've used before. Any and all comments, suggestions, advice is more than welcome.  PS. does it make any difference that the neighbour is a business (ltd) and not a private dwelling?
    • No apology needed, thank you for what you do I am glad to hear they paid. well done on getting back what is yours
    • Apologies all for the late reply and info, i have been away with the Army. They have paid I accepted the offer on the 5th of May, and they paid on the 17th of May.
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Landlord withholding gas - help please


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Joa the reason we are having this discussion is that the landlord has not, in a LEGAL way, prevented access to services.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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BB; can you spell it out for us, or at least for me, what were the actions of the l/lord with regards to the LPG supply. Try to be objective; I want facts, not your take on them.

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Mr Shed?

I appreciate that we have only one side of the story and it is unwise to charge with any recomendation in such situations. But! but if BB is correct (sorry BB, no offence, yeah?) what would be LEGAL about l/lord's actions here?

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You seem to misunderstand me Joa. It is very easy for anyone to have an emotional opinion on a matter. I personally believe it is fairly deplorable the way the landlord is acting, and as a landlord myself, would in no way whatsoever consider the actions he is taking. However, I have still yet to see any provable legal infringements, which is a completely seperate issue to whether the LL is RIGHT to act as he is, which he clearly is not.

 

With respect Joa, and honestly no offence meant, but what BB needs right now is not a queue of people who are going to jump in and say "my god, what a horrible landlord, of course he is completely in the wrong", but people who can look at the whole balanced picture, and give removed rational accurate advice based upon the legalities of the situation. I am merely asking the questions, and putting my points, the way that a defendant would, and that a court may well listen to and even agree with. Therefore, I am preparing BB for every possible eventuality. At the end of the day, we do not write the law, may not agree with it, but we have to abide by its decisions, which may or may not be the morally correct outcome. I hope you agree with my sentiment here.

 

BB, did the landlord himself tell you he had instructed the gas supplier to prevent delivery? How do you know? Who told you?

 

*EDIT* oh and for the record, I believe everything that BB is saying, I have absolutely no reason not to - although you are correct that both sides should be heard before you can get the full 100% picture. However, it is still far from an open and shut case, legally speaking. The police and the courts are, after all, fairly resilient from getting involved in housing law breaches even when it is abundantly clear there has been a flagrant breach of the law. There has not been such clarity in this case.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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IF you can somehow get this information on writing, or recorded(although recorded is probably not as good), or some witness to the conversation on speakerphone for example, you will suddenly have an extremely strong case against the LL for harrassment and unlawful eviction.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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MrShed, well said; emotional involvement is often harmful to the case. As a specialist housing adviser of 7 years experience i have learnt that lesson in a hard way.

i am therefore not talking out of my a*** and this is my emotionally removed, rationall, accurate advice: the l/lord is acting illegally, he is not only breaching the convenant of "quiet enjoyment" (which is much wider term traditionally understood as "not disturbing") but his actions amount to harassment. period.

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Joa, other than the fact that the LL has contacted the gas supplier to prevent delivery(which we have only just established) I would be interested to know what else the landlord has done that constitutes harrassment or breaking quiet enjoyment rules. Refusing to buy the gas certainly does neither, as that is his choice to do so - he is not obliged to act as middleman for the gas supply.

 

BB: Perhaps worth trying to record a conversation and then ask for it in writing - you may find they suddenly clam up once you ask for confirmation in writing. Also worth asking if they would object to you giving their name as a witness.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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In that case I apologise - I obviously missed that! And no I missed that thread as well. In which case obviously yes it is clearly harrassment!!

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Ensure you keep a detailed log of all events with the landlord. Keep as much proof as possible. Basically, you need to contact the police, and you may need to ram it down their throat before they do anything. It may also be worth considering taking him to small claims for damages.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I would be interested to know what else the landlord has done that constitutes harrassment or breaking quiet enjoyment rules.

simple; breach of quiet enjoyment: intereference with tenant's right to undisturbed occupation, where tenant's rights are not respected and adversely affected by landlord's actions.

 

the l/lord stopped the delivery of the gas, he doesn't need to do "anything else". his actions caused for the vital service not to be delivered.

 

such severe interference with "quiet enjoyment" consitutes harassment.

 

I agree that he doesn't have to act as middleman, but he has got his name of the gas account and exerts influence on the provider.

 

the court would ask; what or who caused for the service to be withheld?

the l/lord would say: the tenant did not pay the bill

the tenant would then show all the paid bills and l/lord's statement confirming that the tank was full on commencement of the tenancy

the court would then ask: why was the services not provided in view of these documents?

the tenant would have to explain that the landlord contacted the provider and tell them not to deliver the gas,

the court would then decide, on balance of probabilities whose story is more probable.

 

if we are all clear that the withholding of services amounts to harassment and the client goes to court to claim damages- whose story is more probable?

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And what action can I take against the LL for this harassment?

And what do we do to make the council take action?

 

BB, visit Community Legal Service Direct

go to : do I qualify for legal aid

then: search for legal adviser or solicitor

 

I would not advise any further without seeing any documents. You need to take it further now. And start looking for somewhere else to live. The relationship with your l/lord has obviously broken down completely.

The issue of deposit for a new place, references, being placed on a local housing register needs to be discussed too.

MrShed, what do you think?

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Make an official police complaint if they will not listen. But it IS a criminal matter, and they MUST take notice eventually.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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BB, for the sake of your sanity; can you get out of the area?

sometimes the best action is to draw the line under a part of you life and move on. do what you need to find a new place, hand in your notice to quit and counterclaim (illegal eviction) when the landlord pursues you for breach of contract. honestly, i rarely ever would dare to advise to leave the tenancy early as we all need to respect the fact that this is a legally binding contract, but in your circumstances: GO, for the love of God, go if you can.

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i am not very good at cheering people up....i wish i was....you'll be allright though. apparently experiences like this make you stronger....yeah?

is there a guaranteed rent scheme in your area? or a service in your local authority that helps with a deposit? just so you can move out even without the money from the bank?

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