Jump to content


  • Tweets

  • Posts

    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Me and my debts


Recommended Posts

Hi all,

Not sure if this should be in Legal forum, 10k debt defaulted around 2021, virgin credit card 

Arrow global, got passed to drydensfairfax. Got LBA around mid 2022. Sent back Income and Outgoings, on universal credit, advised around £4 per month spare, and that have health issues and not worked since around 2020 advising should just write the debt off (had been in hospital for 4 months and suffered nerve damage in back and legs).

They come back and said: to consider balance write off please provide doctors letter stating how health issues affects you on daily basis. Advised will try and get doctors appointment. Took months and months to get one as GPs is terrible. 

Finally got docs to agree to a letter last month, advising will be £20. Advised Drydens (have been keeping in contact with them every 2 weeks since the LBA) of the cost and that I can hardly afford, said if I muster it together then what is the actual likelihood of it being accepted as balance write off as I don't want to waste that much, they emailed back a few days later:

"Please note this account is closed with ourselves"

And that "any future correspondence should be sent to: [and gave CapQuest physical address]"

And that was it.

Not sure whether I should contact them first. Bit worried as still technically at LBA level?

Haven't received anything from CapQuest at all (been about a month). Is this an assignment over to them? Unsure of what to do.

(Have 3 other defaults which I have not contacted since defaulting, but no LBAs/much else from them. Total 35k cc, looked into the DRO but advice center said it's over 30k so can't do anything about that at all).

Not sure if I should contact all and go down the doctor's letter route and try and get it written off...

Link to post
Share on other sites

  • dx100uk changed the title to Arrow/Capquest/Drydens PAPLOC - Old Virgin Credit Card debt

please list your debts:

original creditor

when taken out

defaulted date

last payment date

who owns the debt now

capquest/drydens/arrows are all part of the arrows group.

a DCA is NOT A BAILIFF

and has 

ZERO powers on ANY debt - no matter WHAT it's type.

you should NOT be giving pers medical info to a dca nor their wolves..NONE of their ruddy business!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thanks:

 

MBNA - Link Fin.  10k (2017 - default 2021) Last Payment: ~4 months before default - Have not contacted them since, received phone calls, odd letter.

Lloyds Bank - Link Fin.   5k (2016 - default 2021) Last Payment: ~4 months before default - Have not contacted them since, received phone calls, odd letter.

Virgin - Arrow   11k (2016 - default 2021) LAst Payment: ~4 months before default - Was passed to Drydens, who sent LBA. Replied with medical issues, on Universal Credit, £4 spare per month. They advised send doctors stamped letter for them to consider write off, I said it will cost me £20, they said account closed with them, and future correspondence to CapQuest. Not heard from CapQuest yet.

Nationwide - Zinc?   8k (2015 - default 2021) Last Payment: ~4 months before default  - Have not contacted them since, received phone calls, odd letter.

 

Have CreditKarma and Money Supermarket apps.

Currently at new address and getting Royal Mail forwarding. Problem is Forwarding runs out in February (think I'm in its 4th year) and worried if any LBA/CCJ arrives will miss it so don't know whether to contact the other ones or not w/ new address/balance write off request.

Thanks again.

Link to post
Share on other sites

you must write to all your debt owners simply stating note my present and current new address.

use their ref number and state whom was the original creditor, what type od=f credit it was and the oc's  acciunt number

ignore everyone until or unless you ever get  letter of claim.

then as you have now - eventually!, pop back here.

if you hit letter of claim  - for your ref, it shows you how to react properly to them. most certainly never ever get into protracted discussions most certainly not by email text or phone, block them all , never respond, writing only..

you are lucky someones not gone for a backdoor ccj as court envelopes typically state do not redirect and royal mail by habit, never do regardless.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

correct

phone calls are not admittance, but you dont talk to dca's now anymore...do you!:pound:

read a good few threads here the same forum you started this topic in.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi again is this letter format OK for each of the 4 companies?:

To:

Zinc Credit Management

4 Elm Court

Stratford Upon Avon

CV37 6PA 

Dear Sir/Madam: 

RE:  [CREDIT CARD NUMBER / REF HERE / ORIGINAL OWNER ETC]

This letter serves solely as an update of the postal address on this account, to: 

{ my

Current address

Here}

 

“MY NAME HERE”

Link to post
Share on other sites

zinc dont buy debts who are THEIR STATED CLIENT

the address letters MUST go to the DEBT OWNERS.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

then read zincs letter carefully again as it MUST state our client is......

so you've never told nationwide you'd moved from the address they have on record for when you took it out?
dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

:whistle:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 months later...

Sent letters as detailed above.

UPDATE:

Letter received at new address from MoorCroft in regards to "MBNA account owned by LINK", (looks like they are dealing with one of the link accounts) saying:

"We have a personal matter with the above named person and have been informed this is their new address. If you are this person please call us on xxxxxxxx, also if you are not this person it is important you call us at this number also so we can update our records".

Just ignore until a LBA/LOC is received?

Thanks.

Link to post
Share on other sites

moorcroft dont buy debts ignore ..PAPLOC yes 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

UPDATE:

Nationwide have written back stating:

"Change of address - further action required - we're unable to change your details and update of address as we cannot locate you from the information provided...please call us on..."

Apparently they can't locate me from the old Credit Card Number I sent.

Maybe write again this time, and include old address and the Zinc reference number?

Thanks

Link to post
Share on other sites

no let 'em get on with it.

dx

 

  • Haha 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • dx100uk changed the title to Me and my debts
  • 2 months later...

Thanks.

managed to get my address updated at 3 of the 4 creditors.

Nationwide still refusing to update my address unless I call and confirm my identity so still working on that.

But now Moorcroft (one of the Link-owned ones) has sent a letter saying "we have asked out local representative to call at your home *REP. NAME AND I.D. NUMBER* to attempt to call on *DATE*" the idea of the visit will be to assist you in making contact with head office" etc etc.

I didn't think they still did this.

are they just threatening to get me to call?

Have you heard of this actually happening recently?

Thanks.

Link to post
Share on other sites

Ignore moorcroft totally.

If someone turns up at your door record them and ask them to leave. Do not otherwise engage.

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

On 07/01/2024 at 03:01, dx100uk said:

moorcroft dont buy debts ignore 

 

On 22/10/2023 at 02:06, dx100uk said:

a DCA is NOT A BAILIFF

and has 

ZERO powers on ANY debt - no matter WHAT it's type.

dx

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...