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    • They state 10 after receiving payment they will mark the account partially settled and inform the credit agencies.  The account is now closed. 
    • thanks andyorch 👍 i think i did see that before ... where it says "Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Sales of this kind are known as ‘distance selling’." i doubted myself as ..is this different to my circumstances as it says even if the goods are not faulty. or would my situation still be covered by this under the distance selling?   im a bit confused ..like when peopel say 'this is in addition to your statutory rights" etcc?
    • No they don't need to compensate you for it is the short answer. There's no compensation for emails or time, nor "interest of your money" and no refunds for postage either.   You got your refund that's it.
    • Hi, See the attached, namely they have until 4pm to respond but it still hasn't updated to let me request judgement despite it being 4:16pm. Thoughts/advice     PDF RFJ.pdf
    • its not a 'payment limit'...i just want to know if theres any thing in comsumer law that says they can not take over 45 days to refund me. do you really think its fair they withold everyones refund and earn interest on the funds in their corperate account?   as i said before(after trying to sort it for a couple of months with HP not replying, not offering a solution etc) i emailed 3 different people from different departments every day for over a monthas they wouldnt tell me when the refund would be - they just keep stringing you along. they are a nightmare to deal with or get any results in a timely manner. i phoned various departments all of which took hours at a time as no one could tell me when i'd get my refund and why ive not got my refund so far. i had to wait 6 days for a parcelforce label because they sent emails for the return without the actual label to print out...so i had to keep emailing them saying 'theres no label' only to receive a pre-typed reply with 'here is your label' that didnt contain an attachement with the label. so i had to ring parcelforce and then they arranged a collection that didnt turn up (after waiting in all day) so then had to start emailing incompetant HP again...and the cycle continued. i even joined their forum in hopes that someone would sort it...so wasted time on there explaining everything to someone who said they would get it sorted...then after a few days of no reply i had to email them and they would reply with general bs like "yes its getting refunded now"...then i asked when and they wouldnt reply for days which prompted more emails etc etc etc i made 3 official complaints ....all of which just got marked as 'resolved' just because they answered me with "your refund will be processed"..so i emailed back questioning when it will be refunded ie a date and then receive another reply of "we are dealing with your request and investigating this"...leaving you in the lurch with no definite answer. there are other customers on their own forums saying the same thing - some have been waiting 60 days or longer.... but dont take my word for it...buy something from them and then see how bad they are when things go wrong and how much time will be consumed in your day just trying to get a simple answer like what day you will be receiving your refund...as they never told me. i just had to wait for over 45 days in the hopes that they actually would refund me sometime this year! aftter a month citizens advice told me to write letters and send recorded delivery in case they never did refund me. this took hours of my time and going to the post office or getting someone to do it is inconvenience as i have a mobility disability. its like banging your head against a brick wall with them...which is why all i want is  to be forearmed as i dont want to be going too and throw for another month establishing that they do have to compensate me for the time/ emails, lost interest of my money and postage for the recorded letters etc etc etc
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Brittania/BW Windscreen PCN Claimform - west Quay Retail Park Southampton SO15 1BA ***Claim Dismissed***


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I believe that section 14 would read better if instead of '14.   It is contended that a thorough check through the windscreen and side windows took place and the ticket must have been seen.

It was  changed to 14.   It is contended that IF a thorough check through the windscreen and side windows took place, and the ticket must have been seen.

My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

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Looks good to go Gick's suggestion for 14 does read more clearly so I would amend that bit a really brilliant effort.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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ok - almost there I think.

3 questions;

1 Where do I sign and date the WS?

2 Does it matter If I use the photos with the registration plate and vehicle name blacked out?

3 Do I insert all email communication into the WS exhibits bundle to prove how often I've contacted them?

 

Thanks

WS redacted.pdf

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The more I think about it, the more I think you should wait till early afternoon on Thursday.  The reasons are:

 

1.  In the seven years I've been on this site, I've never seen a judge punish a Litigant-in-Person for being only 24 hours late.

 

2.  If you wait, the fleecers' WS may turn up and you'll have the chance to demolish it.

 

3.  If it doesn't turn up, then you can point out to the court how the fleecers are defying court orders and request their evidence not be allowed.  Win win.

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In (4.6) it's "in plain sight" not "in plain site".

 

Love the way you've calculated every attempt to talk sense into the thickos!

 

After your current (18) I would add another para just to sum up the section, as after all "De Minimis" is your ace.  Apologies for this knackering of the numbering - again!

 

19.  To sum up, it is contended that a valid ticket was always displayed.  Instead, had it fluttered down from the dashboard, it would have been clearly visible and such a breach would be "de minimis"".

 

The title of the section should be "De Minimis" not "De Minimus".

 

In (18) "taken place" not "took place".

 

The "Statement of Truth" shouldn't be numbered, not that it greatly matters.

 

You need to give each of your exhibits numbers, and when you refer to them in the WS refer to "exhibit 1", "exhibit 2", etc.

Edited by FTMDave
Typo

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To answer your questions.

 

1.  You sign at the bottom after the Statement of Truth.

 

2.  Yes, it does.  It could then be any vehicle.  You need to show what happened on the day.

 

3.  You could, but I don't think it really matters.  Writing a lot to them doesn't make you in the right legally.  But mentioning how many times you've contacted them shows how willing you were to settle matters and shows them up as just pig-headed money-grabbers.

 

To avoid having to read through the whole thread, what's your e-mail situation with the fleecers?  I know most of the original contact was by e-mail.  Have you since told them to stop using e-mail to contact you?

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what do you mean by changed?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Changed as in I wrote to them and instructed them that my email address was no longer to be used for communications, and that all further correspondence was to be by hard copy mail going forward. 
 

nope, nothing received from them today so far in the way of their WS. 

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Good news.

 

That means you can send yours tomorrow without any real risk of being penalised.

 

Hopefully the fleecers' won't turn up tomorrow either, and so the paragraph about them defying court orders can stay in.

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No real way of knowing.

 

You could ring the court, but as it takes a while for the court to work through mails I doubt even they would know straight away.

 

In any case, 24 hours won't harm you.

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Fine.  So you're good to go.

 

This afternoon e-mail your WS to the court.  The paragraph inviting the court to chuck out any WS from the fleecers due to lateness can stay in.  In the subject field write the claim number and the names of the two parties.  Obviously click "return receipt".

 

Send the fleecers theirs by 1st class post from the post office.  Get a free Certificate of Posting.

 

There may be a superb reason why the fleecers' WS is late ... but I'll keep schtum as it's always best to be pessimistic and plan too much than too little.

 

Should the fleecers send a WS truly late full of lies then there will still be the chance to counter it by sending a second short WS, called a Supplementary Witness Statement.  The court doesn't have to accept such a document, but probably would if the fleecers were massively late and defying court orders.

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But don't sign the WS you post to the fleecers

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What use is a signature to the claimant in a parking claim?

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Apparently the fleecers have been known in the past to "create" false documents with defendants signatures??!

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And how would that help their claim...what documents?

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@FTMDave that's it, it's gone to the court.

 

Again, I really cant thank you enough for your help, it's massively appreciated!

 

So, what happens next? I guess I just wait for a date and turn up with a sense of humour and willingness to talk common sense to a judge?

 

Thanks for the heads up on a Supplementary Witness Statement - I'll shout out when I need help with that if anything materialises.

 

I also added a strikethrough on my signature on the copy I've printed off for them - that's something I've known about for a long time 😉

 

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23 minutes ago, Andyorch said:

And how would that help their claim...what documents?

Not sure Andy, I just recall seeing something along these lines on another thread somewhere on the forum.

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Ims sure you have when a claim involves credit agreements', but not parking claims.

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Something will happen in the next few days, after all the fleecers are supposed to be filing their WS.  Please let us know.

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