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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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backdoor Lowell CCJ now warrant - Old Vodafone debt - although last invoice Nil


Mopbucket
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Hi  

 

Received notification of CCJ in 2019 from lowells regarding an old phone my wife upgraded.

Last bill shows nil balance.

 

Challenged with CEDR

they gave below response seeming to agree with me but could not intervene due to CCJ.

Now received warrant.

 

Can anyone assist. 

vodafone have not investigated even though i gave them last bill showing nil balance in 2019.

 

The adjudicator has reviewed and upheld the company’s objection to this application for adjudication.

The adjudicator has provided the following comments:

"I have reviewed the company’s objection, which is made under Rule 2.2.3.

Rule 2.2.3 details that a case cannot be dealt with by the Scheme where “the customer has not complained to the company at all, or where it has been less than eight weeks since the customer first complained… and the company has not provided the customer with its final position to the dispute”.

 

The company submits that the emails that the customer appears to have sent to Vodafone have not been received in relation to this account.

The company also state that they have only received a query concerning the matter with the debt collection company and that it has not received a formal complaint yet.

 

have reviewed the customer’s application, which states they first complained on 23 May 2019.

I note that in their email to the company on 23 May 2019 and that the company issued a response in which it stated that they had received the email and that an agent would be in touch in two working days.

 

I find it more likely than not that the company had received the complaint email sent by the customer in May 2019 and that the complaint related to this account.

 

As a result, I do not find Rule 2.2.3 applicable and so reject the objection made on this basis.

However, in reviewing the customer’s complaint, I note that it concerns a CCJ in relation to a debt, which the customer disputes.

 

Unfortunately, I find this causes the claim to be ineligible in its entirety under Rule 2.2.10.

Rule 2.2.10 detail that the Scheme cannot deal with “a dispute that has been or is the subject of court proceedings … (unless such proceedings or alternative procedure have been abandoned, stayed or suspended)”.

 

This is because a CISAS adjudicator does not have the jurisdiction to overturn a CCJ. Consequently, I find that the case must be withdrawn on this basis. Sekinat Ajenifuja, In-House Adjudicator."

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Please could you outlined the story in a chronological bullet pointed fashion. Not too much narrative please. Just the basic outline for the moment.

Thanks

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Hi

 

Wife upgraded phone and changed phone number Nov 2016 and stayed with Vodafone on a new number and phone, so old account should have been shut down.

 

May 2019 receive notification of CCJ through Lowells, started to pay. Then Vodafone said whilst investigated by CEDR in Dec 19, no need to continue to pay.

 

Dispute with Vodafone and get copy invoices last invoice 2016 no balance on old number

 

Ring many times and lodged complaint through Resolve to Vodafone no response

 

Contacted CEDR ombudsman who seemed to agree my case but could not intervene due to CCJ

 

Told complaint with Vodafone Directors still no response after numerous calls.

 

Once CEDR dropped case Vodafone sent letter Jan2020 to say pay up.

Now received warrant. I have suspended as I said would pay through payment plan.

 

I am sure this has happened to many others as I remember Martin Lewis mentioned about an Vodafone IT error in 2016 on Vodafones systems whereby some people were given CCJs in error.

 

Any assistance, guidance would be gratefully received

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Arh the Ye Olde Folk Law Of Crystal To Siebel Migration... 

Did you DSAR Voda? I would suggest doing it now., 

If the debt is found to be incorrectly calculated then you could potentially get a set aside at Lowell's cost if they agree with it. (Hmmmmm...)

 

Let us know what actions you have taken to get info from Voda.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Yes. Start off by sending them an SAR. It will probably take up to 30 days but come back here when you get the information.

In the meantime, go through all the paperwork that you have on this and make sure that it is fully organised.

When you get the data disclosure then we can understand more and decide what to do.

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Also, have you got a copy of the claim form that was used to issue the proceedings against you?

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In that case, get a copy of the claim form – and any other related documents.

You can try calling Lowell on Monday and say to them that you don't have a copy of the claim form. Also – and in parallel, telephone the court service and give them the claim number and ask them to email you a copy of the claim form.

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ring northants bulk

and for a copy of the judgement CCJ and the claimform

9/10 they wont have a copy of the claimform so get them to read out the address the claimform was sent too AND the particulars of claim.

RECORD YOUR CALL.

 

then comeback with those details here 

TBH: there is little point in contacting lowells nor SAR.

 

SAR vodafone.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to backdoor Lowell CCJ - Old Vodafone debt - although last invoice Nil

urm..never heard of them say they can't send you a copy of the judgement CCJ nor read out the info from the electronic copy they hold of the claimform, it's all held in their public register section else they'd be no CCJ showing on your credit file.

you did quote the CCJ number?
 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Data is retained on MCOL for 3 years after the last action on a submitted claim, it will then be deleted.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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I would......its fundamental in unravelling your problem.......although a copy of the judgment is important.....the particulars of claim are more so... which some helpful MCOL staff will oblige. 

 

 

 

.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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record your call.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi

Spoke to Northants Got created case date 9/4/19, date of service 14/4/19 re Vodafone Agreement, logged by Lowell’s.

 

i have previously got the vodafone superuser acct ref but never explanation and womans name who was supposed to be reviewing.

 

I have invoices upto nov16 showing no balance brought forward just before upgraded.

The debt they said was over £2.5k.

 

When wife spoke to someone in Vodafone they that write off debt sold to Lowells.

We also spoke to a credit agency who said the account was impeccable from 2001 to late 2016 when phone upgraded. £2.5k must be 10 years rental!!?!

 

Also in past was informed by nice person in Vodafone it states on the file do not speak to the customer 

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Send Vodafone an SAR. Do it today

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Its really irrelevant what VF say and do......as the debt is no longer theirs nor is the CCJ ...its what Lowell have put on the claim form N1 that you need..... to get this moving.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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what about the particulars of claim.........

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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what were the particulars of claim..thats all you needed

never know anyone not to get those...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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30 minutes ago, Mopbucket said:

Andyorch

 

After cedr said it was not their remit Vodafone told me i had to pay not Lowell 

 

That's what I have tried to tell you in my previous posts......forget VF forget cedr......Lowell issued the court claim...they are the legal owner of the debt...but until you get the particulars of claim verbatim......we cant advise on how to set a side.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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