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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Debt settlement advice


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Hi All,

 

New to the forum, but would like some advice please.

 

I had a massive amount of debt which came to a head 5 years ago.

 

I have been making monthly payments on the debts for the past 5 years to agreed payment plans with several companies, having had them agree to freeze interest and accept payments that were affordable for me.

 

A family member has now offered to settle the debts in full for me, after what seems like a very long time keeping my head just above water, as long as the companies agree to take a final settlement amount and to reflect this on my credit report.

 

I can't find any templates related to this online. Is there anything I need to tread carefully around when requesting a final settlement, on the basis that I asked for interest to be frozen?

 

Also, does anyone know of any templates I can use for this?

 

Your help and support greatly appreciated.

 

TIA

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list your debts please and who you pay

 

I hope you sent the people you pay a CCA request to check they hold the required enforceable paperwork before blindly paying them anything?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi and Welcome to CAG

 

Before you consider settlements......have you ever requested copies of the agreements from the " several companies " using a section 77/78 request (on CCA1974 Regulated agreements) ?

 

How do you know they legally own the debt...allowed to collect on the debt...can enforce the agreement in event of litigation ?

 

Regards

 

Andy

We could do with some help from you.

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Thank you for this, Andy. Not something I was aware of, but will be requesting this from all of them before I do anything else.

 

A must....always.....

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?387435-CCA-Request-Consumer-Credit-Act-1974-**Updated-January-2015**

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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list your debts and who you pay please

and what type of debt too

as CCA is not applicable to all.

 

once a debt has been defaulted

it vanishes upon its 6th birthday from your file

 

paid off or not

and settling a debt doesn't improve your score either.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi,

 

Here's the companies that are currently collecting the debts:

 

Wescot

Credit Solutions Ltd

Ascent Collections

Central Debt Collection Services

Link Financial Outsourcing

Fredrickson International Ltd

Capquest

Cabot Financial (Europe) Ltd

 

They are mostly credit card debt, but a couple are store cards.

 

These aren't the original companies that I had the debts with, in the main, but have had the debts transferred to them during the time.

 

Thanks for the help and guidance.

 

So, are you suggesting I shouldn't make full settlement payments to these companies if it isn't going to make a difference?

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CCA Section 78 the lot with exception to below.... if you could confirm the exact debt ?

 

Credit Solutions Ltd

Ascent Collections

Central debt collection Services

 

...instructions are provided in the link above.

 

You cant use section 77/78 on mobile phone accounts or current account overdrafts or utilities

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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Your ebeing cash cowed on pretty much all of them, but as above, you need to get those requests off to stop them in their tracks.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Credit Solutions Ltd - bank overdraft

Ascent Collections - hire purchase

Central debt collection Services - bank overdraft

 

Thanks renegadeimp, I will do that.

 

Worried by what you mean by "cash cowed" - sounds like I have had the wool pulled over my eyes and shouldn't have paid them anything in the first place? :(

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yep that's what DCA's do sadly.

 

they are not bailiffs and have ZERO legal powers..

 

I bet you've been talking to them on the phone too??

 

here a thread to read

this guy just wrote off +£52k in debt.

 

and he is not alone..

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?479350&p=5097474#post5097474

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Credit Solutions Ltd - bank overdraft CCA not applicable

Ascent Collections - hire purchase Section 79

Central debt collection Services - bank overdraft CCA not applicable

The rest are section 78

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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So how do I stand with these all still showing on my credit file then, with most of them listing as default?

 

doesn't matter what you do

the default is there for 6yrs

paid or not paying or not....

 

so , go use that money for a holiday

other than that burn it...that's about as much use it will do your credit file.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The rest are section 78

 

Andy

 

So for the ones that CCA does not apply, should I go ahead and contact them about a final settlement amount?

 

Sorry, another piece of advice needed. I only have their account references - not my original references. Is that ok for the letter, or will it cause me problems?

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So for the ones that CCA does not apply, should I go ahead and contact them about a final settlement amount?

 

No leave them in abeyance for now

 

Sorry, another piece of advice needed. I only have their account references - not my original references. Is that ok for the letter, or will it cause me problems?

 

Use their references...if you know the OC reference type (previous account number xxxxxxxxx with original creditor)

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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doesn't matter what you do

the default is there for 6yrs

paid or not paying or not....

 

so , go use that money for a holiday

other than that burn it...that's about as much use it will do your credit file.

 

So your advice is go spend the money that you owe as your credit score won’t improve either way?

 

Shouldn’t it be if you have the funds to service your debts then go do it? Minus inflated fees and charges of course.

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nope once defaulted paying off debts does not improve your credit rating in anyway.

 

only if you really do owe all the money and its 1000% enforceable

and never to a DCA - do you ever start to even consider paying the debt.

SAR cca etc get every piece of info first!

 

throw the moral arguments out the window.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

I have received responses from Wescot for 3 accounts I have with them. See attached.

 

What's the next step here - do I need to send them revised cheques?

 

Seems a bit odd if they are collecting?

 

 

TIA

 

ok so it won't let me post the image....

 

Any advice?

 

https://drive.google.com/open?id=1iKB7-50pqxekEd3hup6LfYalz9lmi8cH

 

That seems to have done the trick...

Edited by dx100uk
merge
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please use UPLOAD to send us docs

 

what part of the CCA request did you not read?

 

you don't ever send CHEQUES!!

that gives them a signature to scan and pop on FAKE agreements.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They are not the creditor or legal owner so cant accept payment or the request...only pass it on...deal with the creditor...not the ambulance chasers.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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lucky you!

well done

 

that's why we say use blank PO's then they do fwd them on

who are their clients?

another DCA or the original creditors?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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