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    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
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    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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Hsbc sent final demand letter and default notice


davesh.kumar
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Hi Guys,

 

I am new to website. But i have really big problem with hsbc.

 

let me explain.

 

I have small property investment business.

Due to this when we pay some of builders they take out money without my authority

each time i have to cancel my card and bank sent new one

 

this things happen 7 to 8 times

we told number of time banks about this and finally came to point when we thought its best to close a/c and all matters.

 

At that time i have one credit card, bank a/c and personal loan on my name.

Bank has closed current a/c and credit card straight way

but loan they told me if i can not afford to pay

they will keep open as it is and i have to keep paying them monthly arrangement.

 

i have setup arrangement with them by direct debit and till date everything upto date i did not miss any payment.

 

During december time my father passed away and i have to go out side country,

during this period hsbc suddenly decided to close my loan a/c

they sent out letter which i was not aware.

After few days later another letter came for default notice and final demand.

 

I came back last week and i have seen these letters.

I been told by HSBC staff not to worry and they will sort out everything .

 

I been given collection number which i called number of time but they have given one answer as my loan account is active and its up to date.

 

Letter i received from hsbc clearly confirmed they will pass my details to credit reference agency and it will affect my credit rating.

I have made full payment to HSBC but they refused to do anything.

 

I have explained them as i was out side country and i did not received any phone call but they did not listen.

As well they have notes on system march 2017 confirming person previously dealing in back office (customer relations manager) place note confirming account keep open and customer will maintain monthly payment as agreed when opened loan account.

 

HSBC in march 2017 told me they will keep my loan a/c opened as far as i will keep paying my instalment

but in december they have decided to close my a/c.

Branch even give me wrong information as they told me nothing to worry my a/c is up to date and no action required.

 

I really need serious help as my business on credit and if something goes against my credit file it will be end of my business.

I need serious help as bank not helping me out at all neither branch

 

already made complain to bank but i am not hoping any good response.

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Hello, welcome to CAG, sorry to hear of your fathers passing......

 

Have you started HSBC's complaints procedure?

 

If not do so, and exhaust it until you get the outcome you want.

 

Do NOT call them, keep EVERYTHING in writing, and keep a diary of events too.

 

Keep an eye on your credit file also.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi,

 

Yes customer service team they took complain over on the phone. Do you know what option i can have. As i mention earlier as soon as i found out i called them and explained them about previous conversation i had with back office manager and notes on a/c. But, all they now saying they have changed their mind.

 

I made full payment on a/c and one of their manager told me if any interest rate over charged they will refund me by cheque but you can understand more important is Default on credit file

 

Thanks

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They cant default a Loan account if it is not in arrears....there is no such thing as a closed Loan Account....just the current account that I assume payments were being made from...as you have made alternative payment arrangement with new DD...forget about it.

 

 

Andy

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Thank you for quick response

 

HSBC when sent default notice letter they have used reference no as my bank account no.

 

My bank a/c has zero balance and it’s already closed

 

the amount they are asking it’s for loan amount as I do not have any open account with them since March 2017.

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sounds like they've pulled their usual stunt of creating a managed loan and then dumping it into the Bank Account as a massive OD???

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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