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    • I think my post is too long so I've split it ino two: It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good. I think my post is too long so I've split it into two: It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good.
    • It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good. I can’t comment on the argument that the two speeding offences were committed “on the same occasion” as I don’t have the details. That phrase is not defined anywhere and is a matter for the court to decide. It’s an interesting thought (and only that) that such an argument could equally be made for the two FtP offences. If the requests for driver’s details arrived at your old address at the same time, with the same deadline for reply, it could be argued that you failed to respond to hem both “on the same occasion” (i.e when the 28 days to respond expired) and so should only receive penalty points for one. Hopefully you won’t need to go there. I think you have information about avoiding a “totting up” ban. But here’s the magistrates’ latest guidance on "Exceptional Hardship" (EH) which they refer to: When considering whether there are grounds to reduce or avoid a totting up disqualification the court should have regard to the following: It is for the offender to prove to the civil standard of proof that such grounds exist. Other than very exceptionally, this will require evidence from the offender, and where such evidence is given, it must be sworn. Where it is asserted that hardship would be caused, the court must be satisfied that it is not merely inconvenience, or hardship, but exceptional hardship for which the court must have evidence; Almost every disqualification entails hardship for the person disqualified and their immediate family. This is part of the deterrent objective of the provisions combined with the preventative effect of the order not to drive. If a motorist continues to offend after becoming aware of the risk to their licence of further penalty points, the court can take this circumstance into account. Courts should be cautious before accepting assertions of exceptional hardship without evidence that alternatives (including alternative means of transport) for avoiding exceptional hardship are not viable; Loss of employment will be an inevitable consequence of a driving ban for many people. Evidence that loss of employment would follow from disqualification is not in itself sufficient to demonstrate exceptional hardship; whether or not it does will depend on the circumstances of the offender and the consequences of that loss of employment on the offender and/or others. I must say, I still do not understand what the solicitor means by “As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge.” When they speak of “leave of the judge” I assume they mean they have lodged an appeal with the Crown Court. I don’t know what for or why they would do this. It seems to follow on from their explanation of the “totting up” ban. If so, I’m surprised that the Crown Court has accepted an appeal against something that has not yet happened. But as I said, i is no clear to me. Only you can decide whether to employ your solicitor to represent you in court. If it was me I would not because there is nothing he can say that you cannot say yourself. However, I am fairly knowledgeable of the process and confident I can deal with it. That said, I do have a feeling that the solicitor is somewhat “over egging the pudding” by introducing such things as appeals to the Crown Court which, in all honesty, you can deal with if they are required. I can only say that the process you will attempt to employ is by no means unusual and all court users will be familiar with it. I can also say that I have only ever heard of one instance where it was refused. In summary, it is my view that it is very unlikely that your offer to do the deal will be refused. If it is accepted, you may be able to persuade he court that the two speeding offences occurred "on the same occasion" and so should only receive one lot of points. Let me know the details (timings, places, etc) and I'll give you my opinion. Just in case your offer is refused, you should have your EH argument ready. Whether it's worth paying what will amount to many hundreds of pounds to pay someone to see this through is your call.  Let me know if I can help further. It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good. I can’t comment on the argument that the two speeding offences were committed “on the same occasion” as I don’t have the details. That phrase is not defined anywhere and is a matter for the court to decide. It’s an interesting thought (and only that) that such an argument could equally be made for the two FtP offences. If the requests for driver’s details arrived at your old address at the same time, with the same deadline for reply, it could be argued that you failed to respond to hem both “on the same occasion” (i.e when the 28 days to respond expired) and so should only receive penalty points for one. Hopefully you won’t need to go there. I think you have information about avoiding a “totting up” ban. But here’s the magistrates’ latest guidance on "Exceptional Hardship" (EH) which they refer to: When considering whether there are grounds to reduce or avoid a totting up disqualification the court should have regard to the following: It is for the offender to prove to the civil standard of proof that such grounds exist. Other than very exceptionally, this will require evidence from the offender, and where such evidence is given, it must be sworn. Where it is asserted that hardship would be caused, the court must be satisfied that it is not merely inconvenience, or hardship, but exceptional hardship for which the court must have evidence; Almost every disqualification entails hardship for the person disqualified and their immediate family. This is part of the deterrent objective of the provisions combined with the preventative effect of the order not to drive. If a motorist continues to offend after becoming aware of the risk to their licence of further penalty points, the court can take this circumstance into account. Courts should be cautious before accepting assertions of exceptional hardship without evidence that alternatives (including alternative means of transport) for avoiding exceptional hardship are not viable; Loss of employment will be an inevitable consequence of a driving ban for many people. Evidence that loss of employment would follow from disqualification is not in itself sufficient to demonstrate exceptional hardship; whether or not it does will depend on the circumstances of the offender and the consequences of that loss of employment on the offender and/or others. I must say, I still do not understand what the solicitor means by “As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge.” When they speak of “leave of the judge” I assume they mean they have lodged an appeal with the Crown Court. I don’t know what for or why they would do this. It seems to follow on from their explanation of the “totting up” ban. If so, I’m surprised that the Crown Court has accepted an appeal against something that has not yet happened. But as I said, i is no clear to me. Only you can decide whether to employ your solicitor to represent you in court. If it was me I would not because there is nothing he can say that you cannot say yourself. However, I am fairly knowledgeable of the process and confident I can deal with it. That said, I do have a feeling that the solicitor is somewhat “over egging the pudding” by introducing such things as appeals to the Crown Court which, in all honesty, you can deal with if they are required. I can only say that the process you will attempt to employ is by no means unusual and all court users will be familiar with it. I can also say that I have only ever heard of one instance where it was refused. In summary, it is my view that it is very unlikely that your offer to do the deal will be refused. If it is accepted, you may be able to persuade he court that the two speeding offences occurred "on the same occasion" and so should only receive one lot of points. Let me know the details (timings, places, etc) and I'll give you my opinion. Just in case your offer is refused, you should have your EH argument ready. Whether it's worth paying what will amount to many hundreds of pounds to pay someone to see this through is your call.  Let me know if I can help further.
    • This must be part of the new tactic from Evri.  They know they are going to lose. They take it to the wire and then don't bother to turn up in order to save themselves costs and of course they don't give a damn about the cost to the British taxpayer and the extra court delays they cause. This is a nasty dishonest company – but rather in line with all of the parcel delivery industry which knows that their insurance requirements are unlawful. They know that their prohibited items are for the most part unfair terms. They know for the most part that a "safe place" is exactly what it means – are not left on somebody's doorstep in full view. They know that obtaining a signature means that they have to show the signature not simply claim that they received a signature. They are making huge profits especially from their unlawful and unenforceable insurance requirement. Although this is less valuable than the PPI scandal, in terms of the number of people who are affected nationwide, PPI pales into insignificance. I hope the paralegals working for Evri are proud of themselves and they tell their families what they have done during the day when they go home.
    • Your PCN does not comply with the Protection of freedoms Act 2012 Schedule 4 Section 9[2][a] (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The only time on the PCN is 17.14. That is only  a time for there to be a period there would have to be a start and and end time mentioned. of course they do show the ANPR arrival and departures  times but that is not the parking period and their times are on the photographs not on the PCN. They also failed to comply with S.9[2][f] as they omitted to say that they could only pursue the keeper if they complied with the Act. That means that they can only pursue the driver as the keeper cannot be held liable for the charge. As they do not know who was driving and Courts do not accept that the driver and the keeper are the same person they will struggle to win. Especially as so many people are able to legally drive your car and you haven't appealed giving them no indication therefore of who was driving. Small nitpicking point-the date of Infringement was 22/04/2024. They appear to be saying that they can charge an extra amount [up to £70 ] if they have to use a debt collector. You do not have a contract with a debt collector so they cannot add that cost. You paid for four hours so it can only be the 15 minutes they are complaining about. You are entitled to a ten minute minimum grace period at the end of the parking period which would be easier to explain if the car park had been bigger. However if you allow for two minutes to park and two minutes to leave that gives you one minute to account for. Things like being held on the way out by cars in front waiting to get on to Northgate or even your own car being held up trying to get on to Northgate at a busy time. then other considerations like having to stop to allow pedestrians to walk in front of you or being held up by another car doing a u turn in front of your car. you would have to check with the driver and see if they could account for an extra one minute things like a disabled passenger or having to strap in a child . I am not advocating lying since that could lead to serious problems [like jail time] but there can be an awful lot of minor things that can cause a hold up of a minute even the engine not starting straight away or another car being badly parked as examples. Sadly you cannot include the 5 minute Consideration period as both IPC and BPA fail to comply with the convention that you can include that time with the Grace period.  
    • Defence struck out not case struck out...you have judgment  Well done topic title updated Regard's Please consider making a donation if not already to support us to help others.   Andy.   .
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Maxxer if you are found to have mismatching labels once will the security go back through your previous returns? I have done it once in error and it has been picked up but could have done it before as I buy a lot, remove labels and the sometimes reattach and return. Really worried reading this there will be a knock on my door.

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doesn't work like that TW2

and no-one can 'knock on your door'!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Im wondering if anyone can help me maybe Maxxer.

 

I took something back to TK Maxx a couple of weeks ago after putting labels back on it. I am a shopaholic (actually diagnosed with OCD) and constantly buy and then hide from my husband so I take the labels off and hang them up like they are not new. I then get buyers remorse and add the labels back on and return them.

 

I must have labeled something up wrong when I took it back as they challenged me on one item and wouldn't return it but did accept the other returns. I suffer from depression and my brain is constantly fuggy and ii just don't really know whats happened. Im sure it could have happened in the past as well because after an associate told me once when I said I wasn't sure if a label was correct that as long as something has roughly the right price and category ticket on it its fine, I haven't been particularly careful.

 

Overnight that night I developed paranoia that other items were labelled incorrectly so returned to the store the next morning to try and buy them back but non of the items were on the shelves. I am so scared after reading threads on here that they are being held for evidence and that they are going to come and arrest me because of something wrong and that they will be going back through all my returns checking them against CCTV and I may have made other mistakes.

 

Would the go back through all my returns? If so how long before they come and arrest me if there is an error?

 

I haven't eaten or slept in 2 weeks worrying about this.

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will they go back through all your returns? Probably not but they will be looking for a pattern from now on so get help for your addictive habits and that way you wont be needing to take stuff back.

Also, you must trust someone with your problems so ask yourself why cant you trust your husband? Depression is not causal for this behaviour so speak to your doctors about getting help for both

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Im wondering if anyone can help me maybe Maxxer.

 

I took something back to TK Maxx a couple of weeks ago after putting labels back on it. I am a shopaholic (actually diagnosed with OCD) and constantly buy and then hide from my husband so I take the labels off and hang them up like they are not new. I then get buyers remorse and add the labels back on and return them.

 

I must have labeled something up wrong when I took it back as they challenged me on one item and wouldn't return it but did accept the other returns. I suffer from depression and my brain is constantly fuggy and ii just don't really know whats happened. Im sure it could have happened in the past as well because after an associate told me once when I said I wasn't sure if a label was correct that as long as something has roughly the right price and category ticket on it its fine, I haven't been particularly careful.

 

Overnight that night I developed paranoia that other items were labelled incorrectly so returned to the store the next morning to try and buy them back but non of the items were on the shelves. I am so scared after reading threads on here that they are being held for evidence and that they are going to come and arrest me because of something wrong and that they will be going back through all my returns checking them against CCTV and I may have made other mistakes.

 

Would the go back through all my returns? If so how long before they come and arrest me if there is an error?

 

I haven't eaten or slept in 2 weeks worrying about this.

 

 

The reason you won’t of been able to find the other items I bet is because they are now neatly labelled, evidence bagged, and sat in the loss prevention evidence cabinet. Probably with a statement sat in a folder next to them.

 

Returning one item that is incorrect starts the ‘process’ of investigation.

 

As tk’s likes to say that their customers may have made an honest mistake with labels.

 

2 or more items means they will dig, and simply look at the cctv from your purchases and your refunds, and see if items match up. It’s not a difficult process, and if you paid by card, then all those purchases on that card going back months can be tracked.

 

The evidential test requires that tk’s have 2 or more physical garments or items returned and that they are both ‘wrong’ to show a pattern.

 

You only know how much you’ve returned. And how much of it is wrong.

 

We used to go into such detail as checking if the Kimble (plastic thread that attaches the ticket to the garment) was the correct one or if it was changed (showed intent - why would someone buy their own Kimble gun ...)

 

Same as refund info given during the refund - did oh always give your correct details and address / post code ?

 

If it’s more than the 2 items that have been spotted and retained, the likelihood is that the statement is written already, and they are waiting for you to go back in, where the security team will arrest you for fraud, and call in the police. It was Tk policy, and still is as far as I’m aware, to call police on every occasion of fraud.

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Thank you maxxer,

I am so worried that this has happened in error before.

 

I’m sure I will be arrested and I’m so terrified I’ll go to prison.

 

How far back will they look.

 

I hadn’t shopped in there for a while. I’m so messed up in my head and so I’ll I don’t know what I’m doing. At least I can expect to be arrested now.

 

I assume if I don’t go in they will send the police to my house?

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You wont go to prison. pretty much nobody ever does for shoplifting. Especially if theres an underlying medical issue.

 

Even prolific shoplifters get a slap on the wrist and a tiny fine.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Stop over thinking. Maxxer used to work there. Follow his advice and you'll be ok.

 

And stop thinking about prison. It isnt going to happen to you. Ever.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I have read on other threads he has posted on here that the police will come to your house.

 

It’s pretty simple. There’s only so many times you can make a ‘mistake’ refund before it looks like it’s a pattern. You haven’t said how many times you’ve returned stuff that isn’t what you purchased. If you can give us all some idea, we can make an educated guess as to what the future holds. If you were a serial returner, and everything was wrong, then yes, expect a door knock. You also didn’t answer about the using real name and address or not.

 

The more you defrauded tk’s, the more they are going to be interested in pushing this with the police. Some forces aren’t really interested, and if you never go back in a store, don’t persue it. Others are more interested and will do things like address checks and will apply to the bank for your details if you’ve used a card in store.

 

As I’ve said, only you know if you are a one time mistake maker, or if there is more to this than you are telling us.

 

You aren’t going to prison. Not on a first time offence, and unless you’ve purchased a new house off the back of any fraud, then you are safe.

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The problem I have is since the associate told me they were not bothered as long as the pricing pretty much matched up I was not hugely careful with putting the right tags back on so I have no idea how many tags are mixed up. I just tried to put tags on of the right kind of price. That’s why I’m so worried. I didn’t realise it was a big deal because a member of staff told me it wasnt!!

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Did you use your real name, address and post code details when asked for the refunds. ?

 

 

I have never, in 47 years ever given my address or postcode to a retailer to enable a refund.

They ask, I say no.

You do not require that information so please cite which law requires you to have that information.

They always back down

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I have never, in 47 years ever given my address or postcode to a retailer to enable a refund.

They ask, I say no.

You do not require that information so please cite which law requires you to have that information.

They always back down

 

Who said its law ?

 

In the context of the above case, giving a false name address etc, adds weight to the prosecutions case. Why would an honest person give false details in an honest refund. Also, in the above case, usually makes the police 'dig harder' to find out who this person is. Why would they lie, why would the give an old address, or incorrect name, if they are honest as the day was born.

 

Any more you want to hijack this thread with random questions ?

 

Yes

 

Although some may be my old name and address

 

 

And there's your problem.

 

I'm going to be honest, Unless you have recently moved, and recently got married, this simply looks bad.

 

You do know if you use a card, the printed card name now comes up on screen, don't you. Some retailers also print it on the card receipt. (a lot don't).

 

The cashier almost immediately knows you aren't giving the right name when they ask you, as its on the screen in front of them.

 

Being totally honest, If you have been giving false details for a while, I think this issue wont go away.

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I have recently moved and I still have cards in my old name.

In fact I have 3 names I use depending on if I’m in work or not

I haven’t given “dodgy” names.

 

 

Sometimes the staff don’t ask for name and address they just make it up!

I have had to offer my name and address to them but they have already put made up ones in.

 

 

If I purchase for my Mum then I use her address as o have to submit invoices for records for power of attorney.

 

If the worst comes to the worst I can evidence all of that.

I have 2 names I use at work and then the name I use outside of work.

All 3 come naturally for me to give.

I have 2 work email addresses in 2 names and also various documentation.

 

 

In terms of the depression, OCD and shopping addiction

I am having private treatment for all 3 I shall just have to see what happens now.

 

 

I am not a dishonest person and if mistakes have been made I have probably financially lost out not won on it so I have done nothing for gain.

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a huge number of stores ask for your personal details claiming it is so they can send you an email receipt for your purchase. I always refuse so if I have to take goods back I still wont give out a name and address. this gave rise to problems with B&Q once over a broken plumbing fitting that they refused to refund because I wouldnt give my name and address. I did eventually give my name and address but only on the letter before action after I ahd tried to sert the matter out including the CS people instructing the store to just obey the law and refund because it was obvious that I was going to be a pain if they didnt. I eventually got my refund from Head Office and the store manager lost his job. Now that isnt what I wanted as it would ahve been obvious that he was obeying some stupid instruction from higher up and he was more afraid of what they would say than worrying abotu whether consumer law was being obeyed.

Of course the real reason for obtaining the details is so they can tie the purchase record to an address and spam you to their hearts content and more importantly build up a massive database on customers shpooing habits, which if they were minded to can then sell on

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I do t think Maxxer was saying it was law I needed to give correct details just it added weight to allocations if the details were incorrect. Although what the purpose of deliberately giving false detailes when you are using your own card would be I don’t know. I wish TK maxx would get on with whatever they are going to do to me because this is making me more and more ill.

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I do t think Maxxer was saying it was law I needed to give correct details just it added weight to allocations if the details were incorrect. Although what the purpose of deliberately giving false detailes when you are using your own card would be I don’t know. I wish TK maxx would get on with whatever they are going to do to me because this is making me more and more ill.

 

It isn't "the law to give correct details" (well, it can be in certain situations, such as to the police where they have a statutory right to require them, but not to a shop).

 

It is the law not to make a false representation with dishonest intent to cause a loss to another.

The problem comes when false details were given, and it looks like they were given with dishonest intent, as part of a gaining a refund where one isn't due.

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