Jump to content


Registered Users

Change your profile picture
  • Content Count

  • Joined

  • Last visited

Community Reputation

51 Excellent

About maxxer

  • Rank
    Basic Account Holder

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. THIS - totally. I still have fingers in pies in tk’s, friends in head office, and friends who have access to figures of losses. You’d be very lucky to get any tk’s or homesense store with less than £100k loss last year. That’s every single store in their estate. I think a few came in at under £100k but that was cancelled out by the massive losses in the London stores. The police generally don’t care about theft offences - lpguy is right, back even 6 years ago they would be tripping over each other to come to a tk’s to collect statement, prisoner and evidence discs, and it would o
  2. Is it now somewhat illegal for security (or management for that matter) to talk to a customer ...........?
  3. Just phoned and checked with a current lp employee, tk’s Are indeed still using rlp, not anyone else.
  4. nice too see people giving sensible advice here. You are banned. If you flout your ban, and enter a store, for whatever reason, you are a trespasser. It shows a pattern of dishonesty. You know you are banned, yet you thought your reason was better than listening to the law. If you use your card in a store, yes it will flag it. Does that mean loss prevention will tell the police ……. depends on how much of a prat you were to them when you were stopped. Used to be routine in my area to let the police know if they were under investigation, that they were flouting their ban.
  5. Not in superdrug they don't. Like tk's, they work in house, directly for head office. The system is set up just to avoid managers over ruling or trying to get security to do other things, like stack shelves etc. so the manager cant overrule any decisions made by security.
  6. John Lewis / Waitrose were the other retailer trialing facial recognition using the neoface platform from nec. I don’t know if they have rolled it out yet to all stores but it’s worth keeping out permanently from their stores if you don’t want a guard to start chucking you out, or if you irritate them enough, an injunction.
  7. Superdrug don't have their own 'in house' security, so any store detectives should be sia licenced. They used 'stealth security' as their suppliers a couple of years ago, I don't know who has the contract currently, might still be stealth. From memory, Lidl used them as well. Although I totally agree this should be complained about, I don't agree its false imprisonment or a false arrest - the conversation was conducted on the shop floor, you weren't taken hold of, or taken to the office, and the immortal words weren't uttered. OP - Is there absolutely anything that the security
  8. Who said its law ? In the context of the above case, giving a false name address etc, adds weight to the prosecutions case. Why would an honest person give false details in an honest refund. Also, in the above case, usually makes the police 'dig harder' to find out who this person is. Why would they lie, why would the give an old address, or incorrect name, if they are honest as the day was born. Any more you want to hijack this thread with random questions ? And there's your problem. I'm going to be honest, Unless you have recently moved, and recently got marri
  9. Did you use your real name, address and post code details when asked for the refunds. ?
  10. It’s pretty simple. There’s only so many times you can make a ‘mistake’ refund before it looks like it’s a pattern. You haven’t said how many times you’ve returned stuff that isn’t what you purchased. If you can give us all some idea, we can make an educated guess as to what the future holds. If you were a serial returner, and everything was wrong, then yes, expect a door knock. You also didn’t answer about the using real name and address or not. The more you defrauded tk’s, the more they are going to be interested in pushing this with the police. Some forces aren’t really interested, an
  11. The reason you won’t of been able to find the other items I bet is because they are now neatly labelled, evidence bagged, and sat in the loss prevention evidence cabinet. Probably with a statement sat in a folder next to them. Returning one item that is incorrect starts the ‘process’ of investigation. As tk’s likes to say that their customers may have made an honest mistake with labels. 2 or more items means they will dig, and simply look at the cctv from your purchases and your refunds, and see if items match up. It’s not a difficult process, and if you paid by card, then a
  12. Don't forget that tin foil hat. There is absolutely no link between rlp and tk maxx staff. The only 'link' is that tk maxx head office see rlp as giving them some money back for the wrongs that people do against them. If only they did it in house, and for the cost of what it's cost them, then rlp wouldn't exist, and the cost recoup would get through the courts. Anyway, back to the op's issues. First - the original ban was a lifetime one. The 'customer' shouldn't even be in any store. Second - it takes at least 2 separate transactions fora fraud case, for the exact re
  13. There are so many factual inaccuracies with this, its unbelievable. The systems used aren't RFID. there are only 2 retailers trialling RFID at the moment. None sell printer ink. There are 2 different types of systems, one uses AM tags, patented by sensormatic, and RF, which has several manufacturers. So any RF tag will set off any other retailers RF system, and any AM tag will set off any sensormatic system. ASDA, NEXT, and TK MAXX use AM systems, so walking into each other will set them off. It wont set off Sainsburys, Currys, Arcadia group stores as they use RF. Vice versa.
  14. Tesco will rightly refuse to release a copy, as it will potentially be used in a criminal investigation, so theres no point in asking. Perhaps you should familiarise yourself with the DPA before advising people. The police want an easy ride, so will show you the cctv as part of the interview. You are also entitled to a solicitor free of charge, and they will show them it as part of the 'disclosure' process - your solicitor will then advise you.
  15. Are you reading the pace codes of practice again. Which don't apply to non police arrests ...... The lp staff in tk's are enhanced dbs checked for the sole reason they could have unsupervised contact with minors, which is a lot above what sia guards get (only a standard dbs). Although as we've both pointed out, it shouldn't happen. Nobody should be asking them for anything but their name and a contact number so parents or police are called. Searchingnthem certainly is out of bounds and I don't know anyone that would!.
  • Create New...