Ok cool I’ll ignore it then and hopefully I don’t hear from them again! thank you

Thanks I’ll ignore, so I’m assuming this should be the last contact I get from them as they’ll contact b&q and hopefully b&q will drop it ? thanks again for answering my concerns aha

Hi all, the 3rd letter arrived and it is now titled letter before referral. I’m just wondering is it still completely safe to ignore it ? Or should I consider paying the amount to stop it ? thank you! 2023-09-15 CRS Letter Before Referral back to client.pdf

Hi all, the second letter from CRS has arrived from them recently, I’m just wondering is it still completely safe to ignore it ? Or should I do something about it? as they are talking about court proceedings etc. Please see the attached letter below. thank you. IMG_7795.pdf

@fkofilee Is there multiple different types of CRS? I’m assuming you’ve seen the picture and from your reply this is just a money making scheme then?

Yeah figured as much , when I was there the security guard said it’s a 30 day ban etc then everything gets erased this whole incident/ report & picture first time I ever went to b&q doesn’t really bother me I’ll just ignore all the letters if my mum does see one I’ll just say I got no clue what there on about it must be a scam Just hope I don’t become the case they want to follow through on after all these years lol. when I receive the next letter I’ll post it onto here and so on. So I’ll keep you all updated hopefully these scammers give up fast. Out of curiosity have you ever known anyone Personally to have been chased by the CRS onto legal proceedings ?

cheers mate appreciate that I guess I’ll just riP this letter up and ignore them then I doubt they’d even contact b&q to continue the matter into legal proceedings over a £14 item lol. do you have any idea how many letters / how long the duration of them trying to contact me will last? but I appreciate all the help and advice

Yeah I read all the other posts but just wanted to check as it’s been 4/5 years since then was unsure if any cases had happened in the meantime. In terms of it being a fine the bloke who accused me of shoplifting was sound in a sense said he was ex police of 20 years blah blah and he mentioned you can choose to ignore the “fine” where then bailiffs would come or just pay it I know it’s probably just an intimidation tactic but thought it be best to check with you all since you’ve been dealing with it for years obviously. I’ll post the actual letter I’ve received and then follow your advice on whether to ignore it or pay, as a fine of £96 is ridiculous for a £14 tape measure which was returned in its original state. Pdf Crs.pdf

Hi all, I just received a Letter from the CRS regarding a shoplifting incident at b&q although I wasn’t shoplifting I was accused of it due to my own negligence (left a tape measure in my pocket) either way they have sent a fine etc stating if I pay £96 or something they’ll do it as a early settlement etc. I know most the people on a previous thread say completely ignore them but I just want to know if the law has changed since that thread hasn’t been updated since 2019. My mother is a barrister and I don’t want her to find out about this even though I never actually shop lifted or anything. I wasn’t always the most sensible teen growing up so I know she’d find it hard to believe I haven’t fallen back to old ways and the issue with ignoring them is the multiple letters they’re bound to send she will surely find one so I’m in 2 minds to just pay it. Even though I’d rather not as it was only a £14 item and it was returned undamaged along with its packaging and more then likely put back on the shelf for sale so no damages or cots were incurred to b&q. Plus what’s the risk of getting a CCJ if I was too ignore them ? please let me know asap what you think as there’s a time limit set on the letter for the settlement fee. Thank you all. I just see this as karma for past mistakes I’ve done so if the best course is just to pay the fine and get it over with then I will.