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    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Hi friends,  I’m a bit worried I may have got confused with timings here. I thought I had 33 days from my acknowledgment to submit a defence but the date added above says 3/6/24.   have I missed the date?   if so how can I apply for an exception due to my disability and problems with deadlines and dates etc (ADHD)?   what should I submit as a defence?   I’ve had no reply from BW so far    just been back on MCOL and it says 28 days from service if I completed an acknowledgment of service so does that mean 28 days from that of acknowledgement (I.e. 16/5) which would make deadline for defence 14/6?   Thanks! Panicking here.
    • Normally we don't advise playing your cards early in a snotty letter, but as you have appealed we might as well use what you wrote in the appeal against them. There is no rush, you have until 6 July to get it to them.  See what the other regulars think too. How about something like this? -   Dear Rachael & Sean, cheers for your Letter of Claim.  I rolled around on the floor in laughter at the idea you'd actually thought I'd take such tripe seriously and would cough up! As usual you'll have been too bone idle to do any due diligence.  Had you done so you would have seen that I appealed to your client.  Indeed the driver on the day is a textbook example of having done exactly what you should do when you do not wish to be bound by the T&Cs in a private car park. Of course none of that mattered to the spivs you represent but do you really want to put such a useless case in front of a judge? To be fair, your clients are very useful members of the human race - as comedians.  How I loved the page turner of their antics at The Citrus Building in Bournemouth.  It was chuckle after chuckle reading about them, letter after letter, month after month, insisting they were legally in the right, even through someone who had done just the first day of a GCSE law course could have told them they weren't.  Until the denouement - BOOM - an absolute hammering in court.  In fact - SLAM, BANG - managing to lose twice against the same motorist for the same car park in front of two different judges. Your client can either drop their foolishness now or get yet another tolchocking* in court where I will go for an unreasonable costs order under CPR 27.14(2)(g) and spend the dosh on a nice summer holiday, while every day laughing at your clients' expense. I look forward to your deafening silence. COPIED TO COUNTRYWIDE PARKING MANAGEMENT LTD   *  This word is used under licence from Brassnecked
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Excel/BW Claimform - PCN dated 2011 Ebbw Vale, The Walk **CASE DISMISSED**


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Did you get the documents requested back from them?

 

I'm quite looking forward to my day in court.

 

After all what have I got to lose?

 

In my case I cant find anywhere that says the registered keeper has to disclose who was driving no matter how many irrelevant legal cases they try to bamboozle me with.

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OK you can write to the court and ask that the claim be struck out under CPR 16.4 for failing to show a cause for action by way of "Strict Proof" that the defendant was driving at the time as there is no keeper liability.

 

Also, that Excel have no locus standi as the proper claimant would be VCS, a different company.

 

A request for the same as a CPR 31.14 request has gone unanswered so Excel have not only failed to show a cause for action but are abusing the civil procedure process.

 

Send this to either the court allocated or to the Northampton business centre address with your claim ref.

 

There are several scenarios of what may happen next so astrike out wont be automatic,

I had a similar thing and the claimants were ordered to attend a case management hearing and they had their claim summarily dismissed when they failed to show they were the lawful claimant.

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Defense to be submitted:

 

I was not the driver on the date and time of the alleged event therefore no contract of any kind was undertaken by me.

This alleged event was prior to the Protection of Freedom Act so no keeper liability is possible or admitted.

 

What do you think?

I'm still waiting for Excel to provide bw legal with the info requested in my CPR request or so they said in their last letter to me.

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I had the same the a letter saying that their client intend to continue with the claim. I think it's a form of bullying and edging on fraud as they haven even proved the driver and they try to claim of the keeper even knowing that the keeper isn't the driver.

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yes said this already

they are learning from the tactics of the likes of restons on consumer credit cases

threaten intimidate and divide.

 

 

ignore.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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might have been better to state you are the registered keeper and not mention the word driver at all in that defence

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Dx100k

 

Ok cheers.

I will delete the first line and just use the single next line:

 

I was the registered keeper but this alleged event was prior to the Protection of Freedom act so no keeper liability is possible or admitted.

 

Thanks

Edited by Cutty Sark
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just check EB has not posted anything else in his posts here.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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read through all the posts again.

 

Everything you need is here

but you need to decide what way to approach the matter.

 

As ther driver is deceased you can name them and as there is no keeper liability they are stuffed.

 

You can't pick words from one place and mix them with words from another.

That is why you screwed up the demand for strict proof and other statements,

the words mean something and you haven't taken the time to do your homework and read beyond your own thread.

 

You have a brilliant defence but if you angle it or don't bother submitting it properly you will destroy your own case without excel having to do any work themselves.

 

Now, write out what you want to say and we will edit it for you

but please read about things before you put words down so it is clear to us that on the day you know what you are on about rather than just repeating what you have read somewhere that isnt applicable

 

.It isnt that difficult but it is necessary

Edited by honeybee13
Paras.
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Hello EB,

Loads of confusion here.

Jcbkabs has input some comments in this thread which are pertinent to his case which is in the same carpark but separate from mine.

I havent made any demands for strict proof of anything.

 

My simple entry of defence was as follows:

I was the registered keeper but the alleged event was prior to the Protection of Freedom Act so no keeper liability is possible or admitted.

 

I had to submit an outline defence by 4 pm today on the 10th or I would have received an automatic judgement against me.

 

It is my intention to fully explore this defence and explain the circumstances in the next stage where I have to submit a witness statement and supporting documents.

My outline defence made no mention of the driver as I was advised.

I have read other threads and this advise is common throughout as it will be up to the claimant to prove I was the driver. This will be impossible as I was not.

I hope this has cleared up the misunderstanding.

 

My next move I believe will be to write to the court and ask for the case to struck out as bwlegal/Excel have failed to comply with my CPR request made on the 23rd March.

I calculate the date to do this wil be tomorrow 11.4.17 as this allows for the 14 days quoted plus 5 days allowance for postal delays.

 

Thanks again for your time and patience.

Edited by Cutty Sark
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Yep, go for it.

 

As advised on many threads dont be surprised if you hear nothing from this because it may just get added to the case file and not get read until the day before the hearing

 

but having it down in writing will force the mater to be considered at the beginning of the hearing and it will certainly get up the nose of the judge that a solicitor issuing tens of thousands of these claims disobey the rules every time and then claims it is just a slip up

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EB,

Letter written to Northampton court but holding onto it till you advise.

 

The car park owner currently is ESS-GEE Investments Ltd but they only registered the property with the Land Registry on 23/06/2016

I found this out by researching the owner of the car park as VCS was quoted but I think they are another EXCEL

type organization.

 

I am wondering who EXCEL are claiming on behalf of or with permission from who? For all I know the company that owned the car park back in 2011 is wound up.

I say this because I researched some of the Directors and other staff listed via Companies House website and found these people are listed in several other property holding companies some of which no longer exist.

 

To my way of thinking this further weakens EXCEL's claim but until they comply with the CPR request I cant possibly know who owned the car park in 2011 (unless I do some more research).

Interestingly, ESS-GEE list several people who have resigned plus the following people in position: a company secretary, a director, a property director and a CAMERA OPERATOR. He is also holding the same position in other property holding companies by the look of it.

 

Anyhow, I will send the strike out request to Northampton Court with the current land holders name and dig further when the time comes unless you advise otherwise.

 

Thank you.

Edited by Cutty Sark
for clarity.
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Update 13.4.17

 

Letter received today from Northampton Court confirming receipt of my defence statement:

 

A copy is being served on the claimant.

They may contact me direct to attempt to resolve any dispute.

If the dispute cannot be resolved informally the claimant will inform the court that he wishes to proceed.

The court will then inform you (me) of what will happen.

Where he wishes to proceed the claimant must contact the court within 28 days after receiving a copy of your defence.

After that period has elapsed the claim will be stayed.

The only action the claimant can then take will be to apply to a judge for an order lifting the stay.

 

Content added to thead for information, especially anyone researching their own situation.

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  • 2 weeks later...

Update 03/05/2017

 

Letter received from Northampton court:

 

Notice of Proposed Allocation to the Small Claims Court.

 

No to Mediation?

Copy to BWL without disclosure of my personal e-mail and telephone no?

 

These seem to be correct responses to the N180 form.

 

Is there an easy way to find a local court to input on the form as I don't want to travel all the way up to Northampton if I were to leave it blank?

 

I have to file the N180 with the court by 15 May 2017

 

Many thanks for the ongoing assistance.

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It should be automatically allocated to your local civil justice centre, but to make doubly sure, Google your local/nearest one (or another one that is convenient for you) and pop that on the form.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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good that's just what you want.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

you can request a court near to your place of work or another court if you have access problems at your local one.

Other than that it automatically gets sent to the defendants local court.

 

that forces Excel/BW to shell out money to attend but in reality they pay a gun for hire to show up instead.

 

Costs are limited

this normally means they are making a loss on the deal before they have said a word.

Sometimes the firm sends a paralegal along so it is worth challenging their right of audience.

 

You will need to read up on this and take a copy of the law along with you

but someone who isnt a solicitor cant speak unless their client is present.

 

A paralegalworking for a local firm falls foul of this regulation and BW/Gladdys often get caught out by being cheapskates.

 

When you do get notice of the allocation you can fire off a strike out request and a request for your costs as well.

 

This request will have nothing to do with land ownership and VCS could well have had a legitimate contract with the previous landowners

 

but you are not being sued by either of them and that is the point

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Update 06/05/2017

 

Letter received today from BWLegal:

 

we enclose by way of service upon you a copy of the Directions Questionaire.

A copy has been filed at court.

 

On the reverse are instructions on how to pay 'my account' which I regard as totall tosh as I do not recognise my having an account with them.

I thought the court served the N180 on me anyhow not these people but that's a minor point.

 

They have ticked the box agreeing to mediation.

They have agreed the small claims track is appropriate

Entered No to asking the court's permission to use the written evidence of an expert

Entered TBC (To Be Confirmed?) for the 'how many witnesses, including yourself will give evidence at the hearing' question

And No for including a fee.

 

They have signed the document with a stamped 'BW Legal in both boxes within the document.

 

This is a description of how this claim is progressing for information.

Hopefully it will be of use to anyone researching their own situation.

Edited by Cutty Sark
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willy waving technique to unsettle defendants that they've learn off lowells that they use on moneyclaims like credit card debts they've bought.

 

 

until yo get yours from the court its meaningless and you do nothing.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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