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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Creation finance - re ccj


CuriousBee
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Thanks Andy. I will wait for all the document evidence from Creation first and will take appropriate action.

 

From what I have been reading here it seems quite normal for Creation and Drydens to get CCJ for every account that missed payments even by a month and in some cases for no valid reason.

 

They took more money than necessary.

 

Until today, no one sent any letters offering refund the £360.00 which is a lot of money.

 

If it is their money they would try everything to keep,

but poor people like us struggling they take us to court for every penny.

 

Where is the justice in there.

 

I must have been in another world not to read the letters properly.

 

I know I had so much going on and I just could not care at the time.

 

But I am now ready to claim it back.

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I have been reading on CCJ issues and how to set a side. I found that the courts will agree on following grounds:

The court must set aside a default judgement if you:

• have paid the whole amount owed (including any interest and costs) before the date the creditor entered judgment;

• the proceedings did not follow the court rules.

 

There are other reasons but these are the ones that I can think that may help me. And it also says that there is no time limit if you can prove on these grounds.

 

I am waiting for SAR documents and as soon as I get them I will have a look and see I what I can do.

 

Has anyone had any experience dealing with these scenarios, and had any success. I would like to hear and also any advice would be greatly appreciated.

 

Many thanks

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depending upon certain things

it dictates what you can or cannot do or be able to do

 

its wrong to assume the court MUST set aside

 

tell us the full details inc dates of the CCJ as the debt that caused it

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Well I did mention this in a previous post that I got a CCJ 2011.

 

I may be wrong in thinking I could do this.

 

But how it was all done by default and the creditor has put the default notice on my CR file after the judgement and the creditor still owe me overpayment money nearly six years prompted me to write to courts and say the way the whole thing was done seems unlawful.

 

Do you think that they should pay me interest on the money that have not refunded nearly six years ago.

 

I had a payment arrangement which started in 2010 and ended in February 2011.

 

In April I had a CCJ put on and in May I had a Default Note put on my file which I think is wrong.

What do you think?

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the CCJ will be gone on its 6th birthday april - not worth it

 

there cant be a default after the CCJ

as to get a CCJ the debt must have been defaulted first.

 

but ofcourse if it was a backdoor CCJ to an old address

then nothing is checked on a default judgement

and again twill be gone in may anyway so not worth the aggro.

 

name names please

 

cant see how you can overpay a debt that someone latterly got a CCJ on?

if it was in credit you cant get a CCJ.....???

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It was an overpayment of the final costs after the CCJ. I had a letter from the solicitors asking for this money so I paid it.

 

It was Creation Finance - Drydens are the solicitors to whom I paid the money.

they should have refunded to me.

 

When I checked the last amount outstanding it was £1003 but I had paid Drydens nearly £1300 they should have returned the £300 to me instead of sending to the creditors - that is wrong.

 

either I need to write to Drydens and tell them that their actions were wrong or I have to write to Creation. Not sure to whom I should write to and take action against.

 

I am waiting for SAR documents from Creation.

 

I am thinking of putting a SAR request to the courts to get the documents they have and go from there.

 

But it will take 40 days and in April the CC will disappear.

Not much time and as you said not worth the hassle.

I wish I found out this earlier.

And they had the money for nearly six years.

 

They had given me a CCJ for missing payments for 2 months.

I am going to call Creation today and ask for that money.

 

Last week they said they will refund the money and took my bank details.

It will take 5-10 days for the money to be in my account - that is what the Creation said.

 

Does anyone has a letter that I can send to Creation and Drydens?

 

Thanks DX

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no need to call the courts unless you need a copy of the CCJ.

 

it falling off your credit file isn't a time limit

its the statute of limitations 6yrs from when you paid it.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Doh!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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threads merged...please do not start new threads for the same debt/issue.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Hi Andy/DX - sorry - so what do you think I could do?

In my view they did not follow the procedure.

 

 

Do you think that I have any grounds to take them to small claims for damages for not following the procedure properly?

 

If I do have any grounds to complain then I would not sure how to proceed from here.

 

Any advice would be gratefully received.

 

Thanks

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See posts already advised.

We could do with some help from you.

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Thanks Andy - but I do not know how to go about claiming for the damages.

 

Question is - do I have any grounds and if so on what grounds do I take the Drydens/Creation for damages?

 

I am waiting for the SAR document. So it will take 40 days and more if they do not send on time. Now this CCJ will disappear in April this year. So can I still take them small claims for damages even if the CCJ has expired?

 

Not sure what I need to do here.

 

Thanks for any advice. I know you said can send a claim for damages but not sure if I have any grounds as I do not want lose and pay them money.

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Whether you have grounds is for you to test the water by approaching Drydens and see how they respond......simple letters of complaint will start the process...you dont have to dive in with a court claim just yet.

We could do with some help from you.

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Drydens didn't keep any money CB...you need to differentiate between the two here and who your gripe is with.

 

No letters Im afraid as we have never encountered this before on the forum...put your letter in your own words...what they have done...why did they do it...what do they propose to do to avoid any proposed legal action.

We could do with some help from you.

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Hi Andy

I have called Creation last week and made a complaint over the phone.

I called them again today and told them that it was not right to keep my money for 6 years.

 

 

The Cust. Ser. Asst said that someone will call me tomorrow regarding my complaint.

Should I go over the phone about my complaint or should I send them a letter?

 

I will see what he has to say tomorrow.

I am also waiting for the SAR documents so I can check everything and get to Drydens.

 

Creation is the company who instructed the solicitors and put the DN note and got me a CCJ.

I will deal with Creation as they are the creditors and therefore they need to take full responsibility for non compliant issues.

 

I will draft a letter after the call tomorrow and post here for you to have a look at before I send out.

 

Thanks

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I can ask him to call on my landline and record from my mobile.

But I will not go into detail and will ask him to put in writing.

 

 

I am going to send Creation a letter.

Will draft it and post it here for you or Andy to look at first.

 

 

Definitely not having a full dialogue with Creation tomorrow as I am sure they will be recording it.

 

Thanks HB. Really appreciate it.

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Hi Andy/DX

I had a call from Creation this morning. Very short as I did say to him I do not wish to discuss the account in details but can he send everything in a letter.

 

I did ask him why they were keeping my money for six years, to which he replied saying that they sent me a statement and it is up to me to manage my account. I am confused here as if he is saying that my account was in credit why did they got me a CCJ? Surely, the reason was for them to issue a CCJ for non payment.

 

I am waiting for the SAR documents - will have to wait 40 days for that. Too long to wait.

 

I think it is time wrote them a letter with all these questions. I am going to draft a letter here later and would be grateful if someone could please have a look.

 

Many thanks

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Excellent make sure you keep on top of this CB...dont let them off the hook.

 

Andy

We could do with some help from you.

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Thanks Andy

 

I am still waiting to hear from Creation. In the meantime I thought I would write to Drydens to get all the monies paid towards the account as I have found some discrepancies in the statements.

 

I would appreciate it if you could please have a look at the letter and see if it is ok.

 

ADDRESS - DRYDENS

 

Dear Sir/ Madam

 

Account No. XXXXXXXXXXXXXX Creations Financial Services –

 

I noticed that there are few discrepancies in the account and would appreciate it if you could please send me a breakdown of all monies paid to Drydens on the above account.

 

Many thanks

 

Yours faithfully

PS sorry just to make it clear it should read..

..all the monies paid to Creation via Drydens......

 

 

xxxxxxxxx

Edited by CuriousBee
clarify - all the monies paid to Creation via Drydens
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Some update from Creation

 

- they sent me a letter saying that they cannot find the details and asked for additional information which I sent via recorded delivery.

 

As I moved houses I guess they cannot find the details,

but they still had the old address which I put in the letter and could have checked from that.

 

I hope they will write to me soon.

 

Once I have all the documents then I will take further action.

Should be interesting.

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UPDATE**

- I have received the overpayment of £306 today from Creation.

 

 

my question is how and why I got the CCJ if I was in credit?

 

I am still waiting for the SAR documents to arrive so I can see through the statements.

 

 

I did a check on bank statements and I could see that I have paid by DD some months and automatic Debit card payments etc

 

 

I presume over the years I paid too much and no one actually said that I had paid too much.

 

Iin April my CCJ will come off the CR file. Not sure what I can do.

 

Any thoughts on this please?

 

Many thanks

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Just because its going from your credit file is not enough, although it would require the courts permission, it is still enforceable as a ccj does not become statute barred.

 

I would want it expunged from ever existing.

 

Has any credit you have used in the last six yrs been at a higher rate than it would have been had you not had a ccj?

 

If you have paid more back for credit than you should then there is a case fir a claim of any excessive interest paid and compensation for the inconvenience and distress.

 

You need to know why there was a ccj if the account was in credit. Maybe there will be info in the SAR when it comes back.

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