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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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Solicitor negligence on my car insurance claim


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Dear all,

 

I was involved in a car insurance claim and had been told to discontinue my claim by the solicitor. From the letter solicitor sent me, I found few points of my solicitor's statement are wrong. For example, (1) they claimed I did not go to GP but I went, I took the Gp record and sent to solicitor,(2) the specialist who examined me recommended physiotherapy for me but the solicitor did not follow and did not refer me to physiotherapy, and the other party picked on this (3) car repair invoice is £700 but they put £850, although I had 2 quotations I went for the cheaper one which include parts (expensive quotation includes no part). The Solicitor by mistake claims for the higher quote not the cheaper as I sent the invoice to him.The other party is now picking on it. the solicitor do not admit they had made mistake. They just said the other party picking on why one quote has part and one no part. my argument is that I dont know why one use parts and one did not require, my decision was I had to repair as cheap as possible.

 

All these false statement effects my claim and now the other side claiming this is fraud.

 

The solicitor had told me I have less than 50% chance of winning and it's better to drop the case. They required me to give them a quick decision.

 

The court hearing date is soon and I am not in a good position. I want to complaint about them before the hearing day.

 

Can I complaint negligent on the solicitors? What is the best way forward for me?

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Dear all,

 

I was involved in a car insurance claim and had been told to discontinue my claim by the solicitor. From the letter solicitor sent me, I found few points of my solicitor's statement are wrong. For example, (1) they claimed I did not go to GP but I went, I took the Gp record and sent to solicitor,(2) the specialist who examined me recommended physiotherapy for me but the solicitor did not follow and did not refer me to physiotherapy, and the other party picked on this (3) car repair invoice is £700 but they put £850, although I had 2 quotations I went for the cheaper one which include parts (expensive quotation includes no part). The Solicitor by mistake claims for the higher quote not the cheaper as I sent the invoice to him.The other party is now picking on it. the solicitor do not admit they had made mistake. They just said the other party picking on why one quote has part and one no part. my argument is that I dont know why one use parts and one did not require, my decision was I had to repair as cheap as possible.

 

All these false statement effects my claim and now the other side claiming this is fraud.

 

The solicitor had told me I have less than 50% chance of winning and it's better to drop the case. They required me to give them a quick decision.

 

The court hearing date is soon and I am not in a good position. I want to complaint about them before the hearing day.

 

Can I complaint negligent on the solicitors? What is the best way forward for me?

 

You don't need a Solicitor. You can represent yourself by getting all of the information together for your claim and submitting it with a note of explanation to the third party. In the note of explanation, you can answer all points made and invite them to ask you any questions which they need more information about. Advise them that the person previously representing you appears to have provided information which was incorrect.

 

As for the Solicitor representing you, are they really a Solicitor or just someone who administers accident claims ? You need to make a formal complaint about their services and advise that you will now deal with the third party directly. If you have signed any agreement with these accident Solicitors, you will need to be careful, as they may request fees for their services. You must ensure that you enter into a formal complaint with them and detail the mistakes they have made, which you believe break the contract entered into. i.e the services they promised failed to be delivered to the standards expected.

We could do with some help from you.

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Is this accident claim disputed by the third party or have they admitted the accident was their fault ?.

 

Can you advise more about the accident and what injury claims are being made ? Is it just you that was injured ? Is the third party also trying to claim against you ?

We could do with some help from you.

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It doesn't look great on your solicitors firm on the face face of it.

 

When you went to see the medical expert did you telling him/her you had attended your GP after the accident? Why didn't you pick up on this mistake back before the medical report was disclosed to the other side?

 

Who obtained the two quotes? It does seem odd that they are different. Either the part needs replacing or not.

 

As for physiotherapy, were you still suffering from pain at the time of your medical appointment? How ababout now?

 

There are some minor inconsistencies but from the limited information nowhere near enough to prove fraud.

 

There's more to this story I think. Can you tell us more about the accident and position on liability etc?

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The other party said they touched my bumper only. Also disputing the point I mentioned on my first post.

This is how accident happened and how the other side tried to rewrite the event:

I was in stationary behind traffic light when the other side hit my car from behind and made a run. Luckily I stopped him on the red traffic light then I called the police, police did not attend and just gave crime reference number. it was a pedestrian who gave his details at the time as a witness but now he doesn't want to get involved.

I had injured my neck and lower back and I was the only person in the car,

they are not claiming against me. They said if I discontinue the case, they will also drop it. But they said if I carry on, they do indemnity and want their cost, and saying this is fraud.

 

Now the other side is claiming the accident is minor and not as I claimed to be. He says I should not even felt the accident and he was the one checking whether I was OK he just touched my bumper,

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Thanks for all reply,

yes when I went to see the medical expert I told him I went to walk-in clinic following day of my accident.

I did not notice as I was sure I attended walk in clinic for my accident.

I did obtain the 2 quotes, I had to get 2 quotes and go with the cheaper quote.

I still have pain from time to time.

yes they arguing from start

court hearing is in 9 days

 

my argument is the solicitor is the one who is expert and should not make such mistakes and should have picked on this before send the claim.

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Is this Solicitor a no win no fee accident claim company that you contacted or did your Insurers arrange this for you ?

 

Do your Insurers actually know about this accident or are you just claiming directly against the third party ?

 

Do you have copies of all the paperwork for your claim, including the medical expert report and a note from the walk-in clinic you attended ? If not, you should get hold of copies. Be ready to represent yourself, if needed.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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If this court claim is in 9 days and there is not enough time for you to prepare or get a new Solicitor involved, you could see if the other party and the court will allow the hearing to be postponed until another date.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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