Jump to content


  • Tweets

  • Posts

    • Parents and teens alike are trading in their smartphones for "dumber" models to help stay offline.View the full article
    • The coffee giant is suffering as customers "lose it" over price hikes and other controversies.View the full article
    • Victims as far afield as Singapore, Peru and the United Arab Emirates fell prey to their online scams.View the full article
    • Rights groups warn of state paranoia as experts on hypersonics, the science behind ultrafast missiles, have been jailed.View the full article
    • The Contract itself The airport is actually owned by the Ontario Teachers Pension Plan. There should be an authority from them for Bristol airport group  to sign on their behalf. Without it the contract is invalid. The contract has so many  clauses redacted that it is questionable as to its fairness with regard to the Defendants ability to receive a fair trial. In the case of WH Holding Ltd, West Ham United Football Club Ltd -v- E20 Stadium LLP [2018],  In reaching its decision, the Court gave a clear warning to parties involved in litigation: ‘given the difficulties and suspicions to which extensive redaction inevitably gives rise, parties who decide to adopt such an appropriate in disclosure must take enhanced care to ensure that such redactions are accurately made, and must be prepared to suffer costs consequences if they are not’. The contract is also invalid as the signatories are required to have their signatures co-signed by independent witnesses. There is obviously a question of the date of the signatures not being signed until 16 days after the start of the contract. There is a question too about the photographs. They are supposed to be contemporaneous not taken several months before when the signage may have been different or have moved or damaged since then. The Defendant respectfully asks the Court therefore to treat the contract as invalid or void. With no contract there can be no breach. Indeed even were the contract regarded as valid there would be no breach It is hard to understand why this case was brought to Court as there appears to be no reasonable cause to apply to the DVLA.............
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Old HSBC Debt that we have been paying off monthly


Never trust banks again
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3123 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Everyone

 

My wife and I hit difficult times in 2008 like most people and we eventually faced the Grimm truth that we could not afford our debts in 2009.

 

Two of these debts were with HSBC, credit cards, that we agreed a zero percent interest rate and a fixed monthly fee to pay them off.

Our combined debt equated to nearly £14k.

 

In 2010 we signed with Payment services Bureau so that we could avoid paying interest.

We signed standing order mandates to 2018 for my wife and 2020 for me.

 

Over the last few years we have never missed a payment

and the standing orders continue to go out of our bank account every month without fail.

 

I have never received any official letters from HSBC stating any re-assignment

and the fact that the standing orders keep going out have made me suspicious of recent claims by Cabot that they can hassle me for the balance.

 

Tonight I have returned home to see two letters from Reston Solicitors stating that they have been instructed to seek immediate payment of the outstanding monies.

They have given me two weeks from the date of the letter to settle - is this legal??

 

First of all I've never signed anything with them.

 

Second, I have never had a re-assignment letter on official HSBC paper.

 

Third, I received the letter today (November 16th),

how can they demand a response in just over a week?

 

Fourth, the balance they have demanded between us is just under £6,500

so why the high pressure when we've already paid off over half the outstanding amount from 5 years ago?

 

I am working away for a few days and this really limits my capacity to research these parasites.

Could somebody help me please?

 

I have attached the three letters

- HSBC to confirm deal and freezing of interest

 

Payment Bureau to agree repayment schedule and Reston threatening us

 

We have almost two sets of identical documents, the names, dates and values are the only differences.

 

Can somebody help me with the next steps I must take please?

Link to post
Share on other sites

Yes its legal to sell the debt, but it must have been sold to a DCA nonetheless.

You are paying what yuou can afford i suppose? The arrangement you had MUST remain.

 

If this did go to court, then they would have quite a few problems anyhow!

Have you been paying to HSBC over the last year? If so this is why MArlins have got Restons involved.

 

LEt the site team advise... Could be an interesting one...

 

FYI, they have offered a settlement figure... They wouldnt do that if they knew they could go for the full amount. Have you ever sent a CCA request?

Link to post
Share on other sites

Responding to reported post.

 

If I may ask how much are you already paying them monthly ?

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Hi. We've been paying just under £125 per month between us.

 

They haven't offered us a settlement figure but have included this - "Furthermore,, our client has asked us to draw to your attention an opportunity for you to clear the account at a specially discounted settlement figure, if you are interested you should call the number above."

 

I've just written the 2 CCA's.

 

As Restons have asked for all comms to go to them, am I correct in writing the following at the top of the CCA Request:

 

"In accordance with your letter dated 12 November 2015 and received 16 November 2015 re the above reference, I comply with your request to send all communication to the above address."

Link to post
Share on other sites

Okay thanks...well reading between the lines it looks like Pestons are not aware of your payment plan...or Marlin either...I assume you are still making payment to HSBC?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Oh yes, regular as clockwork and I have the bank records to prove it.

 

Does this mean that if I keep up the payment agreement I had then they cannot touch me?

 

Should I refute their claim and tell them I'm still paying HSBC

- surely it's none of their business as I've never had a reassignment letter from HSBC

- I had a dodgy photocopied letter some time ago but no way was it a genuine HSBC letter!

Link to post
Share on other sites

Nothing to refute yet ...until they issue a court claim.....So you have had a Notice of Assignment...don't worry all NoA are dodgy and I fully understand you disregarding it and continuing your payments to the Original Creditor.

 

I bet you didn't get a letter from HSBC refusing and returning your payments and have happily accepted them even though this debt was sold in 2014 ?

 

This is what I would do...CCA to Marlin......DSAR to HSBC...phone call to Pestons advising them same and that HSBC are currently accepting monthly payment plan which exceeds their offer of monthly payment...that you would gladly except their much reduced monthly payment once their Client has responded to your section 77/78 requests (CCA).

 

Once you get your data back on the DSAR check where all your payments are going...if they are not reflected in the statement ..cease payment immediately.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

CCA request

SAR

 

 

read the full threads first.

 

 

FWIW: Payment servs are metropolitan cols servs which are HSBC's own internal DCA.

 

 

I would very much guess a lot of these debts are mainly PENALTY fees and PPI.

all reclaimable too.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

see post 8

 

 

regards

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I would just respond by advising Restons that there is an agreement in place with HSBC (or whomever), in writing for you to pay the amount you are already paying. That your circumstances do not permit you to increase your payment.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

So I sent off the four letters to the appropriate companies.

 

Within 24 hours Restons have written back saying they had:

 

"received a draft letter which purports to come from you but is unsigned. You will appreciate that we must ensure we are corresponding with the correct person and that anyone requesting information is entitled to receive it. Please ensure that all documentation is signed failing which we will not acknowledge receipt nor provide any response."

 

Funny they didn't return the exact same letter send in my wife's name.....?

 

I also tried to call them to say I had an existing agreement in place which I had fully honoured and was concerned they were chasing me for a payment but it seems that when you call the solicitors office, they are merely interested in receiving payments as they would not take calls for speaking with 'Account Managers'. Luckily have it all recorded.

 

I propose writing back to them but do I sign a letter stating that letters do not need to be signed for any legal reasons or do I just sign it and be done?

Link to post
Share on other sites

no ofcourse not

they know full well they don't need to be signed

 

 

they prob don't even know what your sig looks like anyway

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Why did you write to Pestons?...a phone call would have sufficed...you wont get any sense out of them ..that's why I didn't advise that.

 

The only English they understand is.......C H A R G I N G O R D E R S :-)

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Hi Andy

 

The letter said all correspondence was to go through them and I didn't want them to take it any further as I have never communicated with Marlin.

 

I tried calling Restons and recorded the conversation but you cannot get through to anyone unless you want to pay

 

- so I left a message and am in the process of sending a follow up letter

 

. I have sent the letter back to Restons with the attached info

 

What do you recommend I do?

 

I can stop the letter as it is being sent tomorrow morning.

 

I have been working away all week and was only home on Monday evening and this afternoon so I've had virtually no time to do anything.

 

NTBA

Link to post
Share on other sites

CCA goes to Marlin ...not the Solicitor...DSAR to HSBC...with regards the letter its pointless and they will file it it in the bin ..I can assure you.The debt has been assigned now to Marlin you will have to accept that and decide if you wish to to transfer your payment to them...once you resolve what HSBC are doing with your current payments...I assume they are transferring thm to Marlin ...but that's what the DSAR is for ....to clarify.

 

Ignore Pestons for now ..you don't require anything from them...and the only thing they want from you is your money.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Cheers Andy

 

I sent the DSAR's to HSBC last week and I will write to Marlin today.

 

Why would they only return my letter and not the one for my wife? Her agreement ends 2 years earlier in 2018 - would that make a difference?

 

Where do we stand if we had an agreement with HSBC to pay back the debt over a fixed period of time at zero percent interest and then they sold the debt, without consultation, to a 3rd party?

 

Are we liable for interest even though our original agreement negated any further interest and we didn't break the contract?

 

Can they foreclose on the debt for immediate full payment when the agreement was for repayment plan over a number of years?

 

We didn't sign up to either of the two conditions above - so what are our rights? Some of the stuff I've read on here in other threads is totally logical but some of it just doesn't make any sense whatsoever.

 

Thank you to those who have assisted thus far.

Link to post
Share on other sites

"Where do we stand if we had an agreement with HSBC to pay back the debt over a fixed period of time at zero percent interest and then they sold the debt, without consultation, to a 3rd party? "

 

The agreement continues and passes to the assignee...if interest was frozen then also stands...In reality unless you have it all in writing as an agreement...once a debt is assigned the new owner can basically do as they wish...but the account is terminated so there should be no charges or interest added...but they should still preserve the amended agreement to T&Cs.

 

They shouldn't foreclose as you are making payments ( unless Marlin are not aware but that's were the DSAR will come in and were your payments are going)

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...