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Feelunique order


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I ordered some perfume in the sale from feelunique.com.

 

 

The courier delivered it and he said 'this box feels empty'

so I laughed and took it from him.

 

 

He was right, empty box.

 

 

I contacted feelunique and they said they didn't know what had happened a

nd the perfume was out of stock but I could order the smaller bottle,

but it was more expensive.

 

I want to know if they have to honour the price I paid as it has now gone up to full price?

They have said I can have a £10 voucher but that would still leave me £22 out of pocket.

 

Thank you as it is the principle that has annoyed me, £64 full price when it was £32.

 

Thanks everyone

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You could argue that they entered into a contract by sending the empty box and taking payment.

Are they expecting any stock in soon?

 

Alternatively you could refuse their offer and demand a full refund.

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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