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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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Company changed terms of payment-refusing to return engine -would insurance pay out


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Hi, I sent my car engine to a company who made out they could repair my damaged engine. This was all agreed over emails and no terms and conditions were sent, until the engine was ready to be paid for. The company agreed we could pay via Credit Card how ever they now will only accept Cash or Bank Transfer. This has left us is a dispute which we are confident in winning going to small claims. This is a long processes and in the mean time we have a car without a engine. We do still have the shell of the car. Does anyone know if the motor insurance company would pay out if we put a claim in? Any help would be great.

 

Regards

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Why not cash on collection? Some companies do not have the facility, or could have lost the facility to accept card payments.

I assume they will give you a full invoice even of paying cash?

 

Why do you say stolen?

 

I would be wary of saying stolen as the insurance company may consider that fraud if you say its stolen when its not actually stolen.

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Hi, I sent my car engine to a company who made out they could repair my damaged engine. This was all agreed over emails and no terms and conditions were sent, until the engine was ready to be paid for. The company agreed we could pay via Credit Card how ever they now will only accept Cash or Bank Transfer. This has left us is a dispute which we are confident in winning going to small claims. This is a long processes and in the mean time we have a car without a engine. We do still have the shell of the car. Does anyone know if the motor insurance company would pay out if we put a claim in? Any help would be great.

 

Regards

 

You say your engine was stolen.

The repair company would no doubt say that:

A) This is a civil dispute over payment for the service they have provided.

B) they don't "intend to permanently deprive you" of the engine, so it isn't theft.

 

If it isn't theft, the engine hasn't been stolen, and your insurers don't have to pay out for "theft".

You are also unlikely to get a crime reference number from the police if you give them the whole story, and to give them only part of the story would be unwise.....

 

I think the site team may also wish to amend the thread title away from "stolen", as I think that is an allegation you can't support, based on what you have posted.

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Why not cash on collection? Some companies do not have the facility, or could have lost the facility to accept card payments.

I assume they will give you a full invoice even of paying cash?

 

Why do you say stolen?

 

I would be wary of saying stolen as the insurance company may consider that fraud if you say its stolen when its not actually stolen.

 

We were going to pay via bank transfer at first. But when they gave us the details it was for a different company, which was proposed to strike off companies house. Thats why we wanted to pay by credit card to safe guard ourselfs.

Now they are refusing to give our engine back.

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We were going to pay via bank transfer at first. But when they gave us the details it was for a different company, which was proposed to strike off companies house. Thats why we wanted to pay by credit card to safe guard ourselfs.

Now they are refusing to give our engine back.

 

Would they accept £100.01 by credit card (so you still get the S75 protection for the whole sum), and the rest by transfer?

 

I've read in the past that the CCard payment doesn't have to be over £100 (just the total sum for the goods / service), but if you pay £100.01 you won't later have to argue with anyone from the card company over that aspect ......

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Be very careful. This sounds like the way a rip off company who have been taking money for years, for reconditioning engines. Do some research online and if needed with trading standards where this company is based.

 

A previous company was taking on work, not always repairing engines, asking for cash when credit card payment was offered previously and when engines were repaired, it was done using parts retrieved from scrapped engines. Often engines were just kept, even when work was paid for. CCJ's were never paid. Police got involved when customers were threatened with violence and customers refused their engines back.

 

It is not an Insurance issue, but one where you are going to have to proceed with caution.

We could do with some help from you.

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Why not cash on collection? Some companies do not have the facility, or could have lost the facility to accept card payments.

 

I assume they will give you a full invoice even of paying cash?

 

 

 

Why do you say stolen?

 

 

 

I would be wary of saying stolen as the insurance company may consider that fraud if you say its stolen when its not actually stolen.

 

 

 

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Hi, I sent my car engine to a company who made out they could repair my damaged engine. This was all agreed over emails and no terms and conditions were sent, until the engine was ready to be paid for. The company agreed we could pay via Credit Card how ever they now will only accept Cash or Bank Transfer. This has left us is a dispute which we are confident in winning going to small claims. This is a long processes and in the mean time we have a car without a engine. We do still have the shell of the car. Does anyone know if the motor insurance company would pay out if we put a claim in? Any help would be great.

 

 

 

Regards

 

 

 

 

If they agreed acceptance of payment by credit card, they are bound by those terms. Proving it may be difficult?

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Why not cash on collection? Some companies do not have the facility, or could have lost the facility to accept card payments.

 

I assume they will give you a full invoice even of paying cash?

 

 

 

Why do you say stolen?

 

 

 

I would be wary of saying stolen as the insurance company may consider that fraud if you say its stolen when its not actually stolen.

 

 

 

 

Not that I could see that the OP mentioned the word "stolen" so I assume the original post was edited? Anywho, it's a bit of a stretch to say that citing the engine is stolen is "fraud". There's a bit more to it than that and I'll leave it at that for now.

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Not that I could see that the OP mentioned the word "stolen" so I assume the original post was edited? Anywho, it's a bit of a stretch to say that citing the engine is stolen is "fraud". There's a bit more to it than that and I'll leave it at that for now.

 

The thread title had been changed to remove the word "stolen"

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We were going to pay via bank transfer at first. But when they gave us the details it was for a different company, which was proposed to strike off companies house. Thats why we wanted to pay by credit card to safe guard ourselfs.

 

Now they are refusing to give our engine back.

 

 

 

 

"Suspected" as stolen sounds reasonable, with a touch of "suspected fraud" and perhaps replacing "intention to permenantly deprive" with "assuming the rights of the owner"? Would that appease the objectors?

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Hi, this sounds like a thread we already have going.

 

Wouldn't happen to be these would it?

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?446924-Engine-First-Ltd-From-First-Choice.Co.UK&p=4744845&viewfull=1#post4744845

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Hi, this sounds like a thread we already have going.

 

Wouldn't happen to be these would it?

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?446924-Engine-First-Ltd-From-First-Choice.Co.UK&p=4744845&viewfull=1#post4744845

 

There is a network of engine replacement/reconditioning companies that are linked in some way. This has been subject to investigations previously, with many online blogs about people experiences. It has also featured in numerous TV consumer programmes.

 

Which ever company is involved, the OP, should make enquiries. On another forum, when the company was named threats were made. It turned into a long thread, which had to be closed.

We could do with some help from you.

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 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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There is a network of engine replacement/reconditioning companies that are linked in some way. This has been subject to investigations previously, with many online blogs about people experiences. It has also featured in numerous TV consumer programmes.

 

Which ever company is involved, the OP, should make enquiries. On another forum, when the company was named threats were made. It turned into a long thread, which had to be closed.

 

 

Company not named here so no problem while this is the case.

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