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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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VCS tries to 'fine' woman £18.5k for private parking invoices


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Driver fined £18,500 for ignoring daily parking tickets outside her home for a YEAR

 

Carly Mackie, 26, ignored fines for parking in front of her family garage in Dundee almost every day, claiming it's her right to park in front of her own property

 

 

 

A driver from Dundee has been fined a whopping £18,500 after throwing away parking tickets on her car for over a year.

 

Carly Mackie, 26, ignored fines for parking in front of her family garage almost every day, claiming it's her right to park in front of her own property.

 

She was handed a formal letter by the Vehicle Control Services Limited demanding she cough up the £18,500 to cover the cost of all of the tickets she has not paid.

 

Carly, who lives with her parents, has been parking her Mini on cobbles in front of her garage in Dundee for more than a year.

 

 

https://uk.news.yahoo.com/driver-fined-£18-500-for-ignoring-daily-parking-tickets-for-over-a-year-112110470.html#01m5y48

 

 

comments are good too below it

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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She shouldn't have ignored. This kind of money will make it worth their wile to go after it.

 

If those are pictures of the real tickets then they are misleading as per Parking Eye and also they are contrary to the BPA code - except that VCS is now IPC

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18.5k over a year and they havent done court action? Even to the uninformed, VCS should have tried court by now if they thought they could get that money.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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The fine is so high because the company incurred costs obtaining Carly's details to pursue the numerous outstanding notices.

It costs £3.50 to get details from the DVLA so multiply that by 365 it equals £182, so where is the other £18,318 come from.

I can't see this being won in court.

 

 

And I agree with the 'yellow stickers' comment, she should take these as part of her defence, copied to make it look like official notices.

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It costs £3.50 to get details from the DVLA so multiply that by 365 it equals £182, so where is the other £18,318 come from.

I can't see this being won in court.

 

 

And I agree with the 'yellow stickers' comment, she should take these as part of her defence, copied to make it look like official notices.

 

 

The fine is so high because the company incurred costs obtaining Carly's details to pursue the numerous outstanding notices.

 

Absolute rubbish, they would only have had to do it the once, so agree, how are they justifying the rest of the claim.

 

Interesting that they haven't taken legal action already !

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Absolute rubbish, they would only have had to do it the once, so agree, how are they justifying the rest of the claim.

 

Interesting that they haven't taken legal action already !

 

They have to apply to the DVLA for keeper details for every individual ticket they issue via their kadoe agreement, and it costs them £2.50 a pop...

 

The car can change RK at anytime...

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They have to apply to the DVLA for keeper details for every individual ticket they issue via their kadoe agreement, and it costs them £2.50 a pop...

 

The car can change RK at anytime...

 

My apologies, I didn't realise that.

 

Did no one notice my 'deliberate error' in the sums :)

 

 

Only after you pointed it out, conniff :lol:

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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