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    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Suspended from work today :( ***Resolved***


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I have worked for my company 11 years.

 

A year ago I took a promotion at a factory and

 

it's a very stressful job and very demanding.

 

I have made a number of mistakes that I have gotten away with in this past year.

I think this mistake is the final straw.

 

I was suspended today and I have a hearing on Monday with hr and the managers.

I have figured this job is not for me and if I get to keep my job I want to be demoted and just be a normal worker like before.

 

In all my 11 years I have never had all these workplace discussions and telling offs in the office untill this past year with this new job.

 

The mistake that I made on the 15/8/14 I did not do on purpose.

I felt under pressure and was doing two jobs at once.

I was packing and then stacking.

 

Each hour me and Another collegue was taking it in turns packing and then stacking.

I was packing on the line as the next hour hit

The other collegue told me its now my turn to stack.

As I left packing for stacking the labels for the packets ran out.

 

I rushed straight to the cage for the reel but the line was still running

so all the packets were getting pushed off to the side

then The other collegue was boxing the product off with no labels and

the cases on the other end of athe line was stacking up on the line from the otherside.

 

I quickly went into the cage and rushed getting the reel as there was pressure to keep the line running.

The reel was the front one in the cage and visually looked exactly the same as the one which product we was using

and it was on the same shelf as the reel that we should have been using in spec.

 

I quickly rushed and took it over to the machine

i rushed that much that i forgot to check the code inside of the reel.

 

I felt like i was doing two jobs at the same time.

 

At one point we use to have a machine minder whos sole job was to watch the machine

and do all the reel changes and fix the problems because in rte packout the label machine goes wrong quite alot.

But now they are on the line packing and stacking and there is nobody to take care and watch the machines so

i would say there is no efficient care with the machines anymore.

 

When something goes wrong the person who knows how to sort out the machine has to leave the line

and there is nobody packing or stacking and the packets and boxes build up so you feel under pressure

and rush the job, when there should be time taken to make sure everything is done correctly

like making sure the reel is correct and checking the code.

 

I am not in the union but

 

I spoke to a guy from work that is I said if I join the union would he help me?

 

My hearing is at 2 and I'm meeting the union guy at 1 and we will go over everything .

I am no good at remembering things so

 

I have written down kind of a letter with all my thoughts and opinions about what happend

and what might have caused it.

 

I deffinatelly didn't do an act of gross misconduct

they are always cutting back on staff

and it was an accident waiting to happen.

 

I was signed off about the procedure of the reels

but it didn't mention about doing 2 different jobs at the same time.

 

Where do you think I stand?

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Hello and welcome to CAG. I'm sorry to hear about your problems.

 

In case it helps the guys to advise you, when were you notified of the meeting on Monday please? Because from what you say above the mistake was today.

 

I expect the forum guys will be along later or tomorrow, please bear with us until they're able to get here. :)

 

My best, HB

Illegitimi non carborundum

 

 

 

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It's good the union are prepared to help - please pay your subs next time!

 

A defence of "you cut the staff and it's not my fault" won't get you anywhere. "I'm sorry, I am not sure this is the best job for me and I'd like a demotion" may get you further.

 

Is Monday a hearing, or an investigation interview?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Yes Monday is the investigation interview. So you recommend me not to talk about the staff shortages? But the mistake I made use to be somebody's full time job. Maybe your right I am not there to talk about staff shortages but I have never made any mistakes in 11 years with the company untill I took the promotion and now I have a record of them. I have not had any warnings but have had a handful of work place discussions. I told the union rep I will join them when I go in on Monday luckily he's going to be kind enough to help me.

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Saying "I screwed up and it's your fault" has never, to my knowledge, led to a good result!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Saying "I screwed up and it's your fault" has never, to my knowledge, led to a good result!

My case that I will argue is I felt like I was rushed and under pressure doing 2 jobs at the same time which led to my unfortunate mistake. Maybe this is the best way to argue my case?

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How about training.

You could say that you feel that there is a history since taking promotion that of making mistakes and that you want as much as they do to reduceor cease making the mistakes. Maybe worth asking for extra training?

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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How about training.

You could say that you feel that there is a history since taking promotion that of making mistakes and that you want as much as they do to reduceor cease making the mistakes. Maybe worth asking for extra training?

I need more advice than ever now I have two work colleagues that said they would back me up in the office they say they are 140% you won't get sacked because a number of people on the factory floor have all had warnings before you, they said behind closed doors and I didn't hear this from anybody I am I liabilty and they are waiting for me to make a mistake but I feel I have been mistreated and bullied compared to the other member of staff that don't seem to be treat this way they have told me they feel I am a week link compared to the other staff on my level and they have been waiting for a mistake to get me demoted. The main thing is I was not doing my job role when I made this mistake that I did not mention to hr when I was talking to them. I got the wrong labels out pit them on the table and another guy put them on. This other guy even said he will admit it there is nothing they can do to him he's a normal worker
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I got the wrong labels out and left them on the table but another factory worker with no responsibility put them in the machine

 

"It was someone else's fault too."

 

Can you not hear how that sounds?

 

"I am sorry, I will try and make sure it won't happen again." You need to accept responsibility!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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they have been waiting for a mistake to get me demoted.

 

Earlier, you said you wanted to be demoted. What's the issue?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I don't think that's always a bad thing, if you own up to something, it show's honesty and integrety, management might look upon it in a good light. Especially as your in a position of responsibility. When people make mistakes, it's human nature to blame others, taking ownership of the mistake should give you some credit, although pevious mistakes is a negative, they might see a trend forming, mistakes cost time and money.

 

What you need to suggest is they actually need to nominate specific people to carry out specific tasks, there is a bit of 'hit and hope', anybody from the production line should suddenly stop and carry out a different another task.

 

Ask the union person, about raising a formal greivance. It sounds like your under a lot of stress and the company aren't helping you, if the company offered help maybe the mistakes wouldn't happen.

 

Saying "I screwed up and it's your fault" has never, to my knowledge, led to a good result!
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Well I had my hearing today The union guy thinks it will be a warning but depending on what the warning is we will appeal. With it being the first one he does not think it will be a big one but from the sound of it the job is making me I'll and he recommends me to step down he said you will lose a few quid but what's more important that or your health. I think I'm going to step down but I'm going to wait untill the verdit before I do. They asked if I've mentioned health issues to any manager before I said yes they took a big note of that. They basically said to me even though you was not doing that job role at the time with you being on there it's still your responsibility and you should have stopped the production that is entirely in your rights and I wouldn't have minded you doing that. If you did that we wouldn't be sat here now. He said he has noticed over the past couple of weeks little mistakes that was nothing that built into this big mistake. He questioned if I was happy doing my current job role I said I will tell you more after the verdit (the reason why I said that the union told me not to say my feelings on my job untill after the verdit) he said you should still be paid on full pay as he doesn't think the mistake is that serious because the mistake got picked up where as before the mistakes have not been picked up on and the orders have gone to supermarkets and they didn't pay as punishment.

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Well I went for another hearing today they told my they have statements from the other people there at the time. They said if it was them they would have checked for the code but what they did say was how busy and rushed it was etc. I then told the company I wanted to step down from my current job role as I think it's affecting me health wise and I have been going to the doctors and the doctor asked if I was stressed and anxious and I think it could be work related with the intense responsibility and pressure and for this reason it is not the job for me. My union representative said they cannot sack you ... You don't have to worry about that as other people have been suspended and given warnings for the same mistake but theirs went out to the supermarkets mine was picked up. They took the notes down and said I would be in again on Thursday when the main manager will be there and they have taken on board everything I have said. Tommorow I will be getting the statements from the other staff hand delivered.

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Well today was the verdict and I got a final written warning the union guy thinks it's not worth appealing I stepped down from my current job role and he said now it's virtually impossible you can do anything to affect that. The main high up manager liked and appreciated I out my hand up and said it's not the job for me. He said a lot if people don't admit to that and it took guts to say that. The result is I keep my job will be awkward the first couple of days back but now I have no responsibilty I should feel better in myself and keep my head down at work

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Well Done Matt, Good Luck.:-)

 

It's a good idea to keep a diary at home, update the diary on daily events that effect your job.

the job role was making me ill. I said everything to try and back myself up they said I'd signed the document and no matter the circumstances you failed to peform the correct procedure and said it was gross misconduct they was not interested in what else I had to say. At the end of the day I'm happy to still have my job I may lose a bit if money in wages but I will live a stress free life now and it's highly unlikely I candi anything to harm this final warning as I have no responsibilty and it lasts for 12 months.
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Well done. Glad it all got resolved for you

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