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    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
    • Tagging @stu007 who's great with this. You should have at least 2 months notice with a Section 21 notice (Which Form 6A is used) For now, scan, redact and upload anything you think will be useful    
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Claim form Cabot- old cat 'debt'***Claim Discontinued***


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Thanks Brigadier. Why do they claim to have 40 days in which to do this?

Cabot have previously quoted some "industry guidance) I have not found any such document.

The Time Scale 12 + 2 Working Days is a Statutory Requirement.

Might be worth making a report to the FCA with a copy of the letter.

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cause they do.

 

whatever you do

 

do not miss filing your defence.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you both. Whereabouts in the CCA 1974 does the 12 + 2 days get stated, so I might quote this back to Cabot? The 40 days is for an SAR, nothing to do with CCA, am I right? Should I point this out to Cabot?

 

 

DX, I am still not sure what the defence wording should be. Can you point me to some template or similar case on this forum where I can get this right?

 

 

This letter from Cabot suggests to me that they clearly have many such requests and thus may also have a well- rehearsed claim that they use if, as is probably more likely than not, they have nothing to back their claim up with. I find this worrying.

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by midnight sun 7th sept

 

you have ages.

 

look at recent threads here in the financial legal forum

click the name up the very top

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Y

Thank you both. Whereabouts in the CCA 1974 does the 12 + 2 days get stated, so I might quote this back to Cabot? The 40 days is for an SAR, nothing to do with CCA, am I right? Should I point this out to Cabot?

 

 

DX, I am still not sure what the defence wording should be. Can you point me to some template or similar case on this forum where I can get this right?

 

 

This letter from Cabot suggests to me that they clearly have many such requests and thus may also have a well- rehearsed claim that they use if, as is probably more likely than not, they have nothing to back their claim up with. I find this worrying.

 

 

 

 

You don't need to quote anything to Cabot the know the stat time scale.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

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  • 2 weeks later...

Hello again.

 

 

I have today received an interesting letter from Cabot. I will quote the relevant bit:

 

 

"....The 12 day timescale is the period of time before the account becomes unenforceable. So after 12 days the debt is unenforceable until we provide you with the relevant documents.

 

 

It should be noticed however, that while your credit agreement is unenforceable, you are still obliged to repay the outstanding debt. The unenforceable status means we are not permitted to obtain a judgement or decree against you in Court" (emphasis mine)

 

 

Have they just shot themselves in the foot here or is this some clever ruse to still take it to court? Should I write requesting their withdrawal of the Court action or what should I do?

 

 

Thanks.

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Hello again.

 

 

I have today received an interesting letter from Cabot. I will quote the relevant bit:

 

 

"....The 12 day timescale is the period of time before the account becomes unenforceable. So after 12 days the debt is unenforceable until we provide you with the relevant documents.

 

 

It should be noticed however, that while your credit agreement is unenforceable, you are still obliged to repay the outstanding debt. The unenforceable status means we are not permitted to obtain a judgement or decree against you in Court" (emphasis mine)

 

 

Have they just shot themselves in the foot here or is this some clever ruse to still take it to court? Should I write requesting their withdrawal of the Court action or what should I do?

 

 

Thanks.

 

 

What Cabot has said is correct, until a compliant agreement is found the debt cannot be enforced via the courts.

 

 

However the debt still exists and can be pursued and reported to the CRAs.

 

 

The claim will be stayed and can remain so until an agreement that is compliant and enforceable is found.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Thanks for that. So should I still mount a defence or should I write and ask them to withdraw the claim?

This is from the CCA 1974, they cannot enforce via the court, but the debt remains payable and reportable to the court.

Cabot will most likely apply for the case to be stayed.

 

 

Wait and see what Cabot Does Next.

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Thanks Brigadier. If I am to defend this, I have until midnight on 7th Sept to do so, therefore I don't have much time to wait for them to do something. Any suggestions, could I email them and ask what they plan to do?

Enter your defence as planned then you're covered.

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Hello again,

 

 

I have put together a defence based on other posts I have seen here. Could anyone comment please to see if it makes sense? Many thanks.

 

Particulars of Claim

 

 

1.The Claimant claims payment of the overdue balance due from the Defendant under a contract between the Defendant and Simply Be dated on or about 21/10/2007.

 

2. And assigned to the Claimant on 13/01/2012 in the sum of £339.86

 

£339.86 + costs = £424.86

 

 

Proposed Defence

 

The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

 

1. Paragraph 1 is denied with regards to the Defendant owing any monies to the Claimant. The claimant has failed to provide any evidence of agreement/contract/breach as requested by a Section 78 request.

 

Therefore the Claimant is put to strict proof to:

 

(a) show how the Defendant has entered into an agreement/contract with the Claimant; and

(b) show how the Defendant has reached the amount claimed for; and

© show how the Claimant has the legal right, either under statute or equity to issue a claim.

 

3. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.

 

4. On the alternative, if the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the Consumer Credit Act 1974.

 

5. On the 13th August 2014 I made a legal request by way of a section 78 request to the Claimant. The Claimant has failed to comply and therefore is in default of this request and as such unable to request any relief until compliance.

 

6. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

Edited by Andyorch
Particulars added for easy reference
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Particulars added for easy reference.

 

Andy

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Look again at their points 1&2 do you think your response covers it adequately?....and you have not responded to their point 2 so that needs addressing.

 

Andy

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:thumb: Post your amended final draft

We could do with some help from you.

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Here is the main text plus an item 2 which I hope covers the fact that no notice of debt assignment has been received by me:

 

 

The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

 

1. Paragraph 1 is denied with regards to the Defendant owing any monies to the Claimant. The claimant has failed to provide any evidence of agreement/contract/breach as requested by a Section 78 request.

 

2. Paragraph 2 is denied and the Claimant is put to the strictest of proof on the same. The Defendant contends that no notice pursuant to s.136 & 196 has been served upon him by the Claimant as alleged or at all.

Therefore the Claimant is put to strict proof to:

 

(a) show how the Defendant has entered into an agreement/contract with the Claimant; and

(b) show how the Defendant has reached the amount claimed for; and

© show how the Claimant has the legal right, either under statute or equity to issue a claim.

3. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.

 

4. On the alternative, if the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the Consumer Credit Act 1974.

 

5. On the 13th August 2014 I made a legal request by way of a section 78 request to the Claimant. The Claimant has failed to comply and therefore is in default of this request and as such unable to request any relief until compliance.

 

6. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

Edited by Andyorch
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Tweaked it slightly

We could do with some help from you.

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But if the DJ asks do you owe any money to SB do you think your point 1 is sufficient?

We could do with some help from you.

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1.The Claimant claims payment of the overdue balance due from the Defendant under a contract between the Defendant and Simply Be dated on or about 21/10/2007.

 

Hows about

 

Paragraph 1 is accepted. I have in the past held accounts with Simply B however I am unaware of any outstanding balances as alleged and it is therefore denied until such time the claimant can clarify and comply with my request under section 78 of CCA1974.

We could do with some help from you.

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