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    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
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Welcome/IND took me to court - ID Fraud - knew i was not the debtor - compo?-


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Fine, then. You are in an excellent position.

 

Can you respond to the rest of the points or questions I have asked my post.

 

Also, have you any ideas or clues as the money they were claiming or why it should be linked to you?

 

By the way, you sill need to move quickly to implement the initial preparations I have suggested.

Also, it might be useful if you were to email you contact details to us on our admin email address. Please include a landline phone number. I can tell you now that the email service you use will receive our emails directly into your spam folder so you will need to check it regularly or else get a gmail address which tens to be more reliable.

 

I would also write a letter to APR

 

Refer to the reference number on the card.

 

Tell them that they recently posted a card though your door which gave no details of the sender other than a relatively unknown name. No details of their business activity and no indication as to the purpose of the card other than to indicate that they had a parcel for you.

Tell them that you now understand the nature of their business, that the card was misleading and in breach of FCA regulations - in particular the rules contained in the FCA Consumer Credit Sourcebook relating to contact with alleged debtors - particular the rules contained in CONC 7.9.

 

Tell them that the entire issue is now subject to litigation and that you are proposing to join them as part 20 co-defendants and that furthermore you are proposing to report their unlawful activity to the FCA.

 

Ask them if they want to give any explanation or to make any sensible proposal, that there will be a preliminary hearing at Chelmsford County Court on 20th June - case no. XXXXXXXXXX at which the issue of joing them as co-defendants will be discussed with the judge and after which, in the absence of any interesting response from them, they will be joined to the action.

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I do actually still have the claims relating to the case as they were provided by IND back in April 2012.

 

There's four pages worth of transactions between January 2008 and April 2012.

IND also provided a copy of the credit agreement that has been signed by someone who shares my name.

 

I shall now follow your advice and start doing some serious letter writing, thanks again for all your help

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I suggest that you complete a form N244

 

In the part which asks for the order you are seeking, you should say that in addition to the setaside order and leave to defend that you are already requesting, you wish to file a counterclaim relating to the unlawful processing of your personal data contrary to the Data Protection Act and also in relation to breaches of statutory duty - namely the FCA rules relating to the Conduct of Business and also those contained in the FCA Consumer Credit Sourcebook.

Furthermore you wish to add two part 20 defendants to the action as defendants to your counterclaim - namely, IND XXfullname addressXX and APS XXXfullname addressXXX who have been complicit in the above breaches.

You propose to file and serve your defence and counterclaim within 14 days, the defendant and part 20 codefendants to file and serve their defences within 14 days.

 

In the part that asks why you are seeking these orders, repeat the above breaches. Additionally refer to the fact that IND, acting for Welcome became aware of their error in Data processing over a year ago but despite the fact that they admitted their error in writing dated XXdateXX, they proceeded to issue a claim against you, to obtain judgment and then to pursue you by the use of enforcement agents to enforce the judgment.

APR as their appointed agents used unnlawful means to entrap you - specifically, using unfair unclear and misleading methods of communication contrary to FCA rules and also an improper use of your personal data.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Also, you should ask IND of they are prepared to agree to a setaside. If they are then you want an written confirmation from them which you should provide to the court by advance copy.

 

Follow the link above at the word "setaside" to see the steps to take

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Just so you’re sure what you’re dealing with, look up all the other threads relating to IND on CAG. You will notice that they can be particularly aggressive and underhand in their dealings. Follow BankFodder’s plan to the letter.

 

Their language in their grovelling apology to you demonstrates this – judgments are never entered ‘inadvertently’. This is pure hypocritical cant. They would have actively requested a default judgment – the court does not simply grant them without request (following no defence being entered).

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Thanks DonkeyB.

 

I have dealt with IND before in 2012 when this case was meant to have been shut down after they acknowledged then that I didn't owe anything.

 

I have to say at the time I felt they were unnecessarily aggressive compared to other companies I've dealt with and ended up contacting my MP.

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To understand the significance of the misleading card produced by APS, have a look at this dubious practice we uncovered on CAG a while back, concerning Silverpoint deliveries – a totally non-legitimate ‘delivery company’ that was a front for HFO.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?278901-Silverpoint-delivery-service-card-in-your-door-HFO-Services

 

Please do not confuse this ‘APS’ with the very proper and legitimate logistics company of the same name, or any other reputable company of the same name (as they say on Watchdog). This appears to be a one-man Brummie band, simply pretending to be a courier service in order to serve papers... or perhaps a local bod for a larger organisation?

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Claimant

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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Depends who they really are... that card gives no info that’s really useful. Hard to identify the company. Please, caggers, be careful when trying to identify – there’s an awful lot of people operating as APS.

 

If it is a process server, they are in breach of CPUTR, misleading practice, as already mentioned, as they are purporting to be a delivery company.

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Looking forward to seeing this progress. IND are without doubt one of the nastiest DCAs around. Litigate at the earliest opportunity - details are an irrelevance - and they go for the jugular every time. No negotiation, judgment with a simultaneous attachment order or worse and with no regard for the consequences.

 

I wish you every success!

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By the way - you need to gen up on the various rules you are relying upon.

 

 

Don't forget that although we are very pleased to help you, at the end of the day it is your case and it is you who will be there on your own. You need to make your own judgments and to be sure of your own ground

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Does anyone know if you can get a direct line to county court offices? I need some documents from Chelmsford which never reached me and the only office I can get through to is based in Norwich and unfortunately they are unable to answer my queries.

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Thanks Mike.

 

I've tried the first of those numbers and thats the court office situated in Norwich that handles a load of courts in the Eastern area and who could not get me the information I needed.

 

I will try the other numbers but suspect that I'm going to get the same reply.

 

I can understand why they might not wnat a direct line to individual courts but it is frustrating.

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just return to the APS card

 

its PROTEUS INVESTIGATION

 

http://whocallsme.com/Phone-Number.aspx/02030120022

 

thanks to dogpile search engine

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks dx110uk, I

notice from the thread though that there's reference to Advanced Payment Solutions Limited who are based in London tho' I don't think it doesn't sound like their line of work).

 

I also notice DonkeyB's words about not confusing this ‘APS’ with the very proper and legitimate logistics company of the same name. I do want to make sure I get the address for the right APS

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Indeed – that APS has a different logo.

 

Need to demand the info from IND or the claimant, as technically the claimant is ultimately responsible for the actions of its agents.

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It seems to me that there is an attempt to deceive people into believing that they are http://www.apsltd.com/

 

They are very very naughty

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