Domestic an General and boiler issues!

[Feelingdownandout]

i feel like i am over a barrell? how can i have a new boiler installed and it doesnt come with a manufacturers warranty?

 

and if i dont take their cover then i am stuck?

 

not to mention that i lose the money that was offered in the first place and that i cannot offset it agaisnt the cost of the install? according to Baxi the money offered just sits there?

 

i have a rotten headache, and i just need this sorted. i simply dont have £1000+ and i cannot afford to get into more debt, just hung out to dry i feel we are

[Feelingdownandout]

Latest is that the surveyor has been out today and told me that to install a new boiler will cost £982 (but that is including VAT!! - yay...)

 

 

the boiler that we have been told that we will be getting is a Baxi Duo Tech 33 HEA - I have dome some research and it seems that this boiler is full of faults and has not had one positive review!

 

 

Help....

[Old Cogger]

worcester seems to be the one you need - I have one no problems also others I spoke to?

[Feelingdownandout]

will Baxi fit a worcester?

[unclebulgaria67]

will Baxi fit a worcester?

 

No they won't.

 

I can't see a problem with the Baxi. It should come with a warranty for a minimum of 12 months and then you can take out breakdown or further warranty, if you wish to do so. I have not see any bad reviews for the specific boiler. This should be the up to date model and not the same that had problems a few years back.

 

Personally I think if you can get a brand new boiler installed for less than £1k, it is a pretty good deal. What can you buy for £1k these days. When they install the new boiler, they will have to take out the old system, which is probably going to take a half a day. They will have to put in different pipework for the new boiler, with different controls, so I expect it could take a couple of days.

[Feelingdownandout]

I have checked the quote, and they want money upfront! not to mention this is no flush of the existing system - cant help feeling like I am being had over.

 

 

I have also been told that by agreeing to have this installation i that forgo the manf warranty whcih is 7 years parts and labour and i have to stay with D&G who I have to pay to cover the boiler?

 

please can someone tell me if i am going nuts? but i didnt think that another company can invalidate a warranty provided by a manufacturer?!

[king12345]

They're fobbing you off.

In what part of the country are you?

My friend is a gas safe engineer and he once had a brass adaptor custom built to fix an old boiler for someone with no much money.

Maybe your leaking manifold can be replaced with a custom built piece.

I'm no expert in boilers, so possibly I'm talking rubbish, but worth a try rather than dig yourself into debts.

Also, a few years ago I got a clutch extractor for my bike built by my local steel workshop.

It was an hollow big bolt with a reversed thread and made to size washers.

that's just to say that metal parts can be built, so some hope for you.

[unclebulgaria67]

I have checked the quote, and they want money upfront! not to mention this is no flush of the existing system - cant help feeling like I am being had over.

 

 

I have also been told that by agreeing to have this installation i that forgo the manf warranty whcih is 7 years parts and labour and i have to stay with D&G who I have to pay to cover the boiler?

 

please can someone tell me if i am going nuts? but i didnt think that another company can invalidate a warranty provided by a manufacturer?!

 

Phone the citizens advice trading standards helpline on 08454 040506. I am pretty sure that Baxi would have to offer a minimum of a 12 month warranty on a new boiler in this situation.

[garyfarr]

Domestic and General !!!! NO NO NO NO don't use them.

Took out a policy on a 2 year old washer..... mmm the washer door lock worked, all lights on the front worked and it drained ok, just it wouldn't spin, simple fix eh???

 

O no it's not! after 7 Engineers visits and 2 months of waiting and 10 visits the the cleaners at a cost of £13 per visit (£130) NOTHING WORKS!!.

 

I've put in high level complaint both with the Engineers and D & G.

 

D & G have now said " ok we couldn't fix it so we will right it off" I said what about compensation for all the trouble we had to go through. They said pay us £200 and we will replace the washer and that's it go away!!! But you've caused more damage to this washer. NOT OUR PROBLEM. Have a go at the Engineers...... But Mr D & G THEY WORK FOR YOU STUPID.

 

Can anyone help us?? I want to take this further.

 

Gary...