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    • is the home in joint names but this is solely your debt? need far more history to be able to comment if it's paid off and was not just written of by one partly on their books and sold to anther, thus the cra file says £0. dx
    • So, Sunak has managed to get someone to 'volunteer to go to Rwanda hasn't he? .. for just £3000 payment to the person plus 5 years free board and lodging isnt it? - cost to UK taxpayer over £300M+ (300 million quid+) isnt it? - Bargain says Rwanda, especially with all the profit we made privately selling those luxury chalets Bravermann advertised for us   I wonder how many brits would jump at that offer? Thousands? Hundreds of thousands? Lets see, up to 5 years free board and lodging and £3k in my pocket .. I'd go - and like that person - just come back if/when I get bored. First job - off to Botswana for a week to see the elephants.   Of course the paid volunteers going to Botswana are meaningless - Rwanda have REPEATEDLY said they wont take any forcibly trafficked people in breach of international law eh? Have the poops actually got any civil servants to agree to go yet - probably end up as more massive payments to VIPal contractors to go and sit there doing nowt shortly eh?    
    • Hi Wondered if I could get a little advise please. I entered into a commercial lease (3 years) and within a few months I had to leave as the business I was trading with collapsed. I returned the keys to the landlord and explained the situation and no money, also likely to go on benefits but the landlord stuck to their guns. They have now instructed solicitors to send letter before action claiming just over £4000. The lease was mine and so the debt. I know this. I have emailed the solicitors twice to explain I am out of work and that with help from family I could offer a full and final settlement figure of £1500 or £10pw. This was countered by them with an offer to reduce the debt by £400, or pay off the amount over 12 months. I went back with an improved full and final offer of £2500 or £20pw. This has been rejected with the comment 'papers ready to go to court'. I have no hope of paying the £4000 and so it will have to go to court. Pity as I have no debts otherwise but not working is a killer. I wondered if they take me to court, could I ask for mediation? I also think that taking me to court will result in a pretty much nothing per week payment from my benefits. Are companies just pushing ahead with action even if a better offer is on the table? Thanks for your help.
    • Hi all, Many thanks for the advice! Unfortunately, the reply to the email was as expected…   Starbucks UK Customer Care <[email protected]> Hi xxxxxx, We are sorry to read you received a parking charge after using our Stansted Airport - A120 DT store. Unfortunately, the car park here is managed by MET parking. Both Starbucks and EuroGarages who own and operate this site are not able to help and have no authority to overturn any parking charges received. If you have followed the below terms then you would need to send all correspondence to [email protected], who will be able to assist you further. Several signs around the car park clarify the below terms and conditions: • Maximum stay 60 minutes, whilst the store is open. If the store is closed, pay to park applies. • The car park is for Starbucks customers only who make a purchase in our store, a charge will be issued if you left the site. • If you had made a purchase and required additional time, you must have inputted your registration number into the in store iPad which would have extended your stay up to 3 hours • To park in a disabled bay, you must have displayed a valid disabled badge. • If Starbucks was closed, you must have paid for parking as charges still apply, following signage located on site. • If you didn’t use the store, you must have paid for parking, following signage located on site Please ensure all further correspondence is directed to MET parking at the above email address, and accept our apologies that we cannot help you further on this matter.  Kind Regards,  Lora K  Customer Care Team Leader Starbucks Coffee Company, Building 4 Chiswick Park, London, W4 5YE
    • Thanks HB edited and re-uploaded. Thanks for the heads up 👍
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housing and council tax


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problems with local authority

 

got married march 31th this year informed dwp as i was receiving esa

 

wife got job for min wage for 21 hrs

 

my esa stopped may only give ni credits

 

2 apps to la they climed theyd lost (on line)

 

sept 28 still not sorted after 2 vists to la in last 10 days

given bank s/ments and all they had asked for, got recepits]

 

after 1st visit got letter saying we had to attend an interview under cation as they believed a fraud had been committed

 

got that sorted over phone in 3 days it was the previous occupant of the house

 

yesterday revisited la to find out what was happening as hadf been told i had to make a new claim.

wrong again i didnt however had to give another s/ment more or less the same as last one of 10 days prior, this time they said they wanted my wifes trading accounts. (allready filled in and returned statement of self employment) further they wanted sight of our daughters (step) daughters bank account to peove that she had not been working since exam finish and uni start, further they wanted details of her student loan and her maintenance grant.

bomb shell dropped when they said that as she was at uni they if they made an award would make a reduction in tax payable

any body got a clue as how to proceed

Edited by 23sopwith
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Your daughter being at University and any loans/grants she receives has no effect whatsoever on housing benefit entitlement. Not sure about council tax reduction as each authority has made up their own rules - which authority are you dealing with?

 

Phone and ask to speak to the person dealing with your claim (they will probably call you back), ask them exactly what further info is needed to process the claim, and when you should expect a decision. Get a name, if they continue being difficult, put in a written complaint about the person.

 

Just to mention though, with any LA, you should expect it to take up to 4 weeks to deal with your claim.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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thanks for the reply

im dealing with durham county council

ive had 2 face to face meetings in the last 10 days took a load of info in ie. bank s/ments statement of self employement and a notice to have the claim back dated.

this has been going on for 6 months now

they now want full accounts for my wife who works 21 hrs per week at min wage

im not sure weather to make a formal complaint or not but this matter is now driving me round the bens

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I checked the Durham CC council tax reduction scheme and no non dependant deduction is made in respect of full time students.

 

Six months is far too long, yes, make a formal complaint.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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  • 2 weeks later...

spoken to them this morning they say that because my daughter left full time education in june 2013 and did not start university until 22 September 2013 we are not entitled to either council tax reduction or housing benefit reduction for this period. This is despite the fact that she was not employment for any of this time , nor was she allowed to sign on for job seekers, or any kind of benefit. They also informed us that when she is home at the end of term ie Christmas, easter and summer holidays our housing benefit/council tax will be reduced as she is a non dependent. Is this correct?

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spoken to them this morning they say that because my daughter left full time education in june 2013 and did not start university until 22 September 2013 we are not entitled to either council tax reduction or housing benefit reduction for this period. This is despite the fact that she was not employment for any of this time , nor was she allowed to sign on for job seekers, or any kind of benefit. They also informed us that when she is home at the end of term ie Christmas, easter and summer holidays our housing benefit/council tax will be reduced as she is a non dependent. Is this correct?

 

When did your child benefit for her finish?

 

And no, NO NON DEPENDANT DEDUCTIONS FOR FULL TIME STUDENTS (unless they work full time during summer holidays, and only for the period they're working). If they can't get their heads round this then appeal.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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her c/b finished the friday after she took her last a level ie mid june although she wasnt 18 till 31/08.2013

ive looked at the dates for when c/b should finish (they have a term for it) hers shouldnt have stopped till august although they say not.

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My understanding is that your child benefit payments should have continued until 31st August 2013. You can appeal their decision to stop payment - the terminal date of child benefit for education for a 17 year old finishing in June is 31st August.

 

You cannot be charged a non dependant deduction for your child before they are 18, so you need to appeal this on the grounds that your daughter was 17 and therefore a non dependant deduction does not apply until 31st August. They can charge a deduction up until and including the day before the start of her university course - so 31st August 2013 till 21st September 2013 (but only at the lowest level as she wasn't working).

 

From the 21st September 2013 till the end of her full time course, they can only charge a non dependant deduction if the student works in the summer break - so if this happens you would need to inform them and your daughter would contribute the amount of the deduction from her wages.

 

In the meantime you need to appeal the decisions in writing.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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  • 2 months later...

well its now jan still waiting for an answer from complaints, have had 3 bills in last 6 weeks all factually wrong ie.contain somes of money we do not receive for instance they claim my wife receives carers allowance, not had that for 4 years also they say we receive child maintenance we don't durham are a shambles

got court summons or as the court said a rubber stamp summons indeed they said that the council told them how many liability orders they were going to apply for and they were rubber stamped, im going to court with all the paperwork to object.

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have had problems with la over wrong ct bills

received mag court summons

they have charged £50 court fee plus they are going to ask for liability order

my problem is outstanding ct is £110 which is still going through an official complaint

i know that the papers have not been to court yet the la are still going to charge £50 is this lawfull or are l/a allowed to just rubber stamp applications

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had a quick word with courts and tribs service they say this practise is ok,

yesterday lo and behold bill from local authority

it had a payment plan attached however court charges and cost of liability order was included, now that tells me that irrespective of my going to court or not liability order would be made, that cant be right,

i winder how much l/a and mag courts are making out of this method

80 cases are going through the "system" on the same date as mine thats a great profit off one phone call

letter to clerk of the justices is due, and also a foi request to local authority are in order

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80 cases is relatively low, often this number is several thousand in respect of just one bogus court hearing. These typically happen every month.

 

If you are interested in FOI requests on these matters there is currently an appeal to the Tribunal in regards a "Decision Notice" made by the Information Commissioner:

 

Grounds of Appeal

 

The Decision Notice to which the appeal relates is here:

 

FS50505226

 

P.S. You could complain to the Local Government Ombudsman despite it being lawful for the council to take court action whilst a dispute is ongoing. It has already determined that it is bad practice to do so in previous investigations.

 

However, you would normally have to exhaust the local authority's formal complaints procedure first.

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thanks for the reply but how can the council send out a letter before the hearing dtailing the original debt + court fees+ the cost of the liability order and a repayment plan and notice that if i do not adhere to the plan recovery action will be taken without further recourse

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If the Liability Order court case has not yet been heard, the summons costs is merely the amount which the council will ask for at the Magistrates' court. Nevertheless, the court will just rubber stamp the costs without assessing whether they have been incurred, but that doesn't alter the fact that before the court hearing, the costs have not been awarded and cannot be added to your bill at this time.

 

When is the Liability Order court hearing?

 

Can you find out if the summons costs have been added to your bill, perhaps check your account on the Council's website. If added already (before the court hearing) then I'd say this would be unlawful.

Edited by outlawla
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Local authorities vary a lot. My LA will drop all costs/charges if the outstanding amount is paid in full before the Hearing - even an hour before. They'll also drop them if you agree to set up a DD for monthly payments.

 

What we get, and you may have the same, is a Summons that is clearly typed up on a form and sent out by the local authority. It's not as though they have actually incurred any County Court charges to issue it.

 

As they have not resolved your complaint I would phone them and insist on speaking to a manager and ask them to stay the proceedings until the complaint has been dealt with. If they won't help, speak to the legal department who may be more helpful.

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yes the court costs for issue of the"summons" have allready been added to the bill ie.£50 i have this in b/w

the summons was issued by the l/a between 03/10 jan on their own letterhead, it had never been to the court as i ranf the court to ask for an adjourment to be told that they didnt deal with the issue it was done by l/a over the phone,however it was signed by the clerk to justices,i should clarify that by saying it was clearly a pre signed squiggle (photo copied)

the case is not till 28th inst.

the clerks office told me how they did it and was told if i wanted an adjourment to contact l/a

i offer this up for thought the ctj nowadays is normally a solicitor ie. an "officer of the court" not allowed to committ or allow to be committed, is it not the case if as the summons states information has been laid before me today if this is untrue is it not an offence

ie. attempt to gain a pecuniary advantage by deception i think off the top of my head is sec 15 of theft act

even though it is accepted practise is it equitable

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....i offer this up for thought the ctj nowadays is normally a solicitor ie. an "officer of the court" not allowed to committ or allow to be committed, is it not the case if as the summons states information has been laid before me today if this is untrue is it not an offence

ie. attempt to gain a pecuniary advantage by deception i think off the top of my head is sec 15 of theft act

even though it is accepted practise is it equitable

 

You might be interested in reading this article:

 

The Off-White Though Still Very Sharp Teeth of the British State, particularly noting the reference to case law between R. v. Brentford Justices ex parte Catlin.

 

 

"
....They are actually being computer-generated. You might think that reasonable given that thousands of such letters do go out. But magistrates’ summons are meant to be judicial and not administrative processes. Looking at case law, a court case from 1975 relating to such summons was
R. v. Brentford Justices ex parte Catlin
, where Lord Chief Justice Widgery stated “a decision by magistrates whether to issue a summons pursuant to information laid involves the exercise of a judicial function, and is not merely administrative.” See All England Law Reports [1975] 2 All ER QBD p206-207 (I am attaching a word document with scan-in of those pages from the law reports for you to read)......

 

The liability order court case referred to in the article relates to this particular hearing (ref North East Lincolnshire council).

 

 

R. v. Brentford Justices ex parte Catlin

 

...before a summons or warrant is issued the information must be laid before a magistrate and he must go through the judicial exercise of deciding whether a summons or warrant ought to be issued or not. If a magistrate authorises the issue of a summons without having applied his mind to the information then he is guilty of dereliction of duty and if in any particular justices’ clerk’s office a practice goes on of summonses being issued without information being laid before the magistrate at all, then a very serious instance of maladministration arises which should have the attention of the authorities without delay.

 

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yes the court costs for issue of the"summons" have allready been added to the bill ie.£50 i have this in b/w...

 

Are you sure that this sum (£50 summons) is not just an amount stated on the summons, i.e., warning you of the amount you need to pay to stop the court proceedings? Can you prove your outstanding council tax account balance has increased by £50? If so this must be unlawful as the court hearing is not scheduled until the 28th.

 

Some reference here to decide for yourself:

 

Case stated Draft representation, paragraph 7(a)

"
7. We were of the following opinion:-

 

a) We recognise that in all cases where costs are claimed we always have a discretion as to whether to order them, and if so, in what sum. Although the appellant admitted the matter of complaint and costs would therefore normally follow the event, the fact that the respondent asked for the normal..amount of costs in this case did not prevent us from reducing the amount or refusing to make an order for costs at all.

The Ministry of Justice:

 

"
Outside the scope of the act it may be helpful to clarify that whilst the award of costs remains a matter of judicial discretion a maximum level of costs that the local authorities may apply for has been agreed. The court cost of £125 is the maximum amount that can be asked for and does not, and cannot, fetter judicial discretion when deciding what amount to actually award.

 

Defendants are notified of the amount that will be claimed in advance of the hearing in the ‘Summons for Non-Payment of Council Tax’.

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im paying the outstanding debt am monday before court hearing, bearing in mind that the summons is unlawfull and there is no outstanding debt what is the possible outcome

 

Assuming the outstanding debt is being paid, less summons costs, the council are likely to proceed and make the application for a liability order on the day of the hearing for a sum equal to the costs under the provision of Regulation 34(8) of the Council Tax (Administration and Enforcement) Regulations 1992.

 

The order will almost certainly be granted without it even being known to the Bench that the outstanding debt, according to the local authority, is only an amount equal to the standard summons costs sought.

 

Regulation 34 provides at paragraph 8 that the court shall, subject to an application by the billing authority, grant an order for the costs alone, where payment of the council tax has been made after the issue of a summons but before the liability order has been made by the court:

(8) Where the sum payable is paid after a liability order has been applied for under paragraph (2) but before it is made, the court shall nonetheless (if so requested by the billing authority) make the order in respect of a sum of an amount equal to the costs reasonably incurred by the authority in making the application.

 

You are of course entitled to appear before the bench and present your defence which could be that the authority applied for a liability order knowing that the Council Tax was in dispute and although legally entitled this is bad practice according to the LGO (Local Government Ombudsman) and others. Or, you could just insist on witnessing proceedings without presenting any defence (you may be sceptical).

 

Additionally, the regulations state that a billing authority MAY "apply to a magistrates' court for an order against the person by whom it is payable". It was therefore open to the authority to use discretion and not bring about court proceedings under such circumstances.

 

You could also raise the fact that an amount was added to your council tax liability in respect of court costs without any being awarded the council, i.e., before the court hearing.

 

It may be however, that after going through all this bother, the bench will just ignore all your defence and side with the council and all you will have achieved is witnessing just how fair our justice system is.

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I forgot to add that the liability order which the Magistrate will rubber stamp, is likely (depending on the council) to include an amount additional to the summons (£50). Normally, the amount (if any) will be stated on the summons (standard sum), and like the summons costs, the billing authority is taking for granted that the court will award this sum.

 

It is becoming standard practice for local authorities to front load the latter charge (so called liability order costs) to the summons so that the income generated from taking residents to court is vastly increased.

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  • 2 weeks later...

loads went through "on the nod" i objected little chap from council said on this occasion we wont ask for summons costs or liability order id had a word with him before 14.00 and told him i was going to object and on what grounds

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loads went through "on the nod" i objected little chap from council said on this occasion we wont ask for summons costs or liability order id had a word with him before 14.00 and told him i was going to object and on what grounds

 

Goes to show it pays to turn up. Well done, but note your cards will be marked now.

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