Jump to content


  • Tweets

  • Posts

    • Thanks for all the suggestions so far I will amend original WS and send again for review.  While looking at my post at very beginning when I submitted photos of signs around the car park I noticed that it says 5 hours maximum stay while the signage sent by solicitor shows 4 hours maximum stay but mine is related to electric bay abuse not sure if this can be of any use in WS.
    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
    • urm......exactly what you filed .....read it carefully... it puts them to strict proof to prove the debt is enforceable, so thus 'holds' their claim till they coughup or not and discontinue. you need to get readingthose threads i posted so you understand. then you'll know whats maybe next how to react or not and whats after that. 5-10 threads a day INHO. dont ever do anything without checking here 1st.
    • I've done a new version including LFI's suggestions.  I've also change the order to put your strongest arguments first.  Where possible the changes are in red.  The numbering is obviously knackered.  Methinks stuff about the consideration period could be added but I'm too tired now.  See what you think. Background  1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of November 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.  Unfair PCN  4.1  On XXXXX the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) the solicitors helpfully sent photos of 46 signs in their evidence all  clearly showing a £60.00 parking charge notice (which will  be reduced to £30 if paid within 14 days of issue).  There can be no room for doubt here - there are 46 signs produced in the Claimant's own evidence. 4.2  Yet the PCN affixed to the vehicle was for a £100.00 parking charge notice (reduced to £60 if paid promptly).  The reminder letters from the Claimant again all demanded £100. 4.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.   4.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim. No Locus Standi 2.1  I do not believe a contract exists with the landowner that gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-  (a) the owner or occupier of the land; or  (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44  For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.  2.2  The Defendant requested to see such a contract in the CPR request.  The contract produced was largely illegible and heavily redacted, and the fact that it contained no witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “No Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract. Illegal Conduct – No Contract Formed  3.1 At the time of writing, the Claimant has failed to provide proof of planning permission granted for signage etc under the Town and Country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.  3.4        I also do not believe the claimant possesses this document.  No Keeper Liability  5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.  5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.    5.3        The claimant did not mention the parking period instead only mentioned time 20:25 which is not sufficient to qualify as a parking period.   Protection of Freedoms Act 2012  The notice must -  (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; 22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim. 5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.   Interest 6.2  It is unreasonable for the Claimant to delay litigation for four years in order to add excessive interest. Double Recovery  7.1  The claim is littered with made-up charges. 7.2  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100. 7.3  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims. 29. Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practise continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.” 30. In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverable under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...'' 31. In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case. 7.7        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.  7.8        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).  In Conclusion  8.1        I invite the court to dismiss the claim. Statement of Truth I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. 
    • Scottish time bar: Scottish appeal court re-affirms the “harsh” rule (cms-lawnow.com)  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Extremely Rude GP - How to complain?


aDvicePls
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3933 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Okay, this is what happened -

Apologies if it's a bit long!

 

I phoned my GP Surgery to see about getting a prescription renewed and the Nurse said she would 'squash me in' to see a certain GP - ''....but he won't be pleased at having an extra one....'' (her words).

 

So, the minute I walked through his door, I sensed he wasn't in a good mood (at having an extra patient maybe?)

Boy was I right!

 

I quickly spoke about my repeat prescription review - I didn't want to take up too much of his time and then when he said '' is there anything else...''

I mentioned that I might come to see him 'another time' to discuss HRT! as I believed the menopause might be making my existing problem worse.

 

As soon as I mentioned the word 'HRT' it was like a Red Rag to a bull. It was at this point that his whole demeanor changed. He started reeling off all the Evils of HRT and how he has seen people DIE From It.

He ranted on for a fair bit, as if he was trying to make me feel guilty for even talking about it.

 

At this point, I 'politely' stated that I had done some research and was aware of the risks -

 

Well, at this point he kept interrupting and became completely rude and said to me:

'There is no point in discussing this matter with you - I can see you have a Closed Mind''.

I then said - ''Excuse me??? (did he actually just say what I think he said to me?) - What's wrong with a patient having an opinion?'' to which he then repeated :

''I see you have a closed mind!''...... Which is an insulting thing to say to anybody, let alone a patient! His whole attitude was very strange.

 

I then just happened to mention that:- ''.....its a shame that so many women have to suffer something when there's help available'' not expecting him to prescribe anything for me - I was just stating calmly and politely MY thoughts..... '

(The previous GP at this practice used to encourage discussion/debate...)

 

My Mistake!

 

He seemed to take what I'd said personally.!!!...

He THEN accused me of being SEXIST:shock:!

His words :- ''I'm offended that you think that I don't understand women's problems - and I'm making a note of it!''

 

I sat there in a complete daze for a few seconds, (thinking -''what the heck is going on here?).....

Then I mumbled (think I was in shock) - ''well I can't think what I've said, but I'm sorry ........''

Him: ''Yes, I'm making a note of it.....''

 

At this point, I decided to leave.

I 'shakily' stood up and, as I was walking towards the door - He said to me in a loud voice -

 

''I tell you what - Why don't I just write out a prescription for HRT - Would you like that? Would that make you happy?' Would it?''

''I can do that you know - Do you want me to?'' This was said in a really aggressive and sarcastic tone!

 

Well, at this point I'd had enough and I just stumbled (fled?) out the door.

 

I got to my car and I was so angry and upset that I sat there for about 10 minutes, trying hard not to cry and trying to work out how a visit for a mere prescription review had turned out so badly!

 

Once I'd calmed down, I thought - this isn't right, I'm going to make a complaint - so I went back and asked the receptionist how I go about making a complaint.

She said to write a letter to the Practice.

 

Okay, here is my dilemma.....

 

I have just discovered that this GP is ALSO the Practice Manager!

So, How is a patient supposed to complain about a GP if he's also the practice Manager?

 

I'm also upset that he may have put a black mark/comments against my patient notes. Which if he has, I feel is grossly unfair.

 

I feel as if I have now been labelled a 'problem patient'. When anybody who knows me, knows that I'm a very polite, caring, quiet person!

 

I'm mainly concerned with getting rid of any derogatory comments in my notes.

 

As for making a formal complaint about him - from his whole attitude towards me, I get the impression he could get quite nasty and it could make things worse...and he could write even more rubbish!:x

 

So I might :-

 

a) Either stick with the surgery and just try and avoid him at all costs - there are other (hopefully more sane) gp's there, or

b) Change to another surgery (but hopefully without horrible comments in my notes).

 

Any advice would be greatly appreciated.

Thanks!

Edited by aDvicePls
Link to post
Share on other sites

He isnt allowed to put any derogatory comments on your notes. The notes must be factual and about your health. Not whatever ramblings he has going through his head at the time. I would first put a formal complaint to the practice manager, and depending on the outcome of that, the local health board.

 

I know he may be the practice manager, but you need to follow procedure. Also, a GP should NOT be the practice manager. It is a conflict of interests.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Dont worry about it. If he breaks the law or doesnt follow set procedure, he could find himself in serious trouble. Since you know he;s the practice manager, contact the local health board. From your info, it may be worthwhile transferring to a new doctors too. If he puts any bad notes against your record, you have the right to see them and also question them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

I looked up the Reviews for the surgery I attend, and whereever somebody has complained about the surgery, this GP/Practice Manager has responded/replied by criticizing the previous Doctors that used to be there before he arrived! (a very unprofessional thing to do. imo).

Link to post
Share on other sites

The sad thing is, I have heard of other women that have been treated VERY badly for so much as inquiring about HRT!

This GP kept spouting about Guidelines. ''Guidelines tell us to say this'' and ''Guidelines tell us that we mustn't prescribe it because it will do that''.....................

 

So, in other words - Government/Health Guidelines are advising GP'S to avoid prescribing HRT at all costs!! and, like sheep - some of these GP'S are blindly following it. They can't seem to think for themselves.

 

Anyway, Government Guidelines aren't always right.

 

These are the same Guidelines that tell us to:

 

Eat 5 fruit and veg a day (since when? - why not 4 or 6 or 7)

or Drink 8 glasses of water a day (right, says who)

None of it based on scientific proof. Marketing - yes.

 

Give me a GP that works 'within guidelines' but, at the same time is capable of using his (or her - don't want to be sexist here:|) own brain and judgement......and that is what I call a good GP.

 

Unfortunately, this type of GP is a dying breed - they have all been pushed out.

Edited by aDvicePls
Link to post
Share on other sites

what frustrates me is they are allowed to get away with it.

 

They arent allowed. Complain loudly enough and to the right people and that doctor will soon stop.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

They arent allowed. Complain loudly enough and to the right people and that doctor will soon stop.

I think most of us worry too much about 'making a fuss'. (I know I do).

 

This is how they manage to get away with appalling behavior.

 

I've just been reading some consumers (patients) experience with Specialists -

 

Its disgusting. You wait months to see a specialist, and when you do eventually get to see one, most (not all- I'm sure there are some good ones), but a lot:

can barely spare you 10 minutes of their precious time!

And when they do, they can hardly bring themselves to look at you, and you feel as it you are wasting their time!

And then, to add insult to injury - if their diagnosis is wrong - you are then

SPAT out of the system

and have to go through the whole rigmarole again.

 

Most of them are on really good salaries as well - its disgusting.

These people are being paid good money. They should be giving a good (adequate at the least) service.

This isn't happening 99% of the time so, - There is something wrong with the whole system.

Why isn't it working?

Link to post
Share on other sites

Well held, adv.

 

Indeed, GPs are NOT entitled to be rude and aggressive like that; I hope you keep your cool so far as possible, on top of this, and pursue a formal complaint.

 

You have given a very clear account here. I would now compile an even fuller written statement recording every word you can remember, and enclose it with your written complaint requiring a full acknowledgment of the facts as stated and an unreserved apology.

 

However, you should, most regrettably, take on board the fact that an arrogant little twit of a GP who has behaved as he, will refuse to be truthful or contrite, and the matter will probably have to be submitted to the Health and Parliamentary Ombudsman ( in 6 to 12 months time) – and that's, at best, a lottery.

 

But if determined and capable people don't stand their ground, unpleasant medics will just go on behaving as they do. A rude doctor is a clinically incompetent doctor.

 

Here' s link to the GMC's latest "Good Medical Practice" rules (contravention of which can get doctor struck off in some circumstances). It's worth a read. You can "tick" a number of paragraphs where the GP has 'crossed the line" in your case.

 

http://www.gmc-uk.org/static/documents/content/GMP_2013.pdf_51447599.pdf

Link to post
Share on other sites

As advised put your complaint in writing to the Practice Manager of the GP Practice and ask to be sent a copy of the Complaints Procedure (bear in mind as the complaint is actually about them they should not be involved in the investigation into the complaint as it would be a Conflict of Interests) and wait and see what response you get and lets us know the response you get to advise further.

 

No doctor should be treating any patient in this manner and remember you are allowed to have input into your treatment/care by any GP/NHS so you did nothing wrong at all during your consultation with your GP by asking a simple question but got abuse back.

 

Please keep us updated on this.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

This is what bothers me.

I am a fairly shy, quiet person. And I just get the feeling that, if I don't go about it in exactly the right way, somebody like him could make mincemeat of me if he wants to!

I've read his replies (on reviews of his Health Centre), slagging off the previous Doctors that used to work at the practice and I think that making a formal complaint could open a whole can of worms!

(or maybe I'm being a wuss?)

Link to post
Share on other sites

As advised put your complaint in writing to the Practice Manager of the GP Practice and ask to be sent a copy of the Complaints Procedure (bear in mind as the complaint is actually about them they should not be involved in the investigation into the complaint as it would be a Conflict of Interests) and wait and see what response you get and lets us know the response you get to advise further.

 

No doctor should be treating any patient in this manner and remember you are allowed to have input into your treatment/care by any GP/NHS so you did nothing wrong at all during your consultation with your GP by asking a simple question but got abuse back.

 

Please keep us updated on this.

Stu, he IS the Practice Manager.

Don't ask me how a GP can be the Practice Manager as well - but he is!

Link to post
Share on other sites

Thanks everybody for your advice!

I feel a whole lot better already, (even just for sharing).

I felt pretty c..p yesterday, (well you would wouldn't you).

I know, to some people this probably seems really trivial. But it wasn't/isn't to me.

The support I've received so far is amazing.

Thanks!:-)

Link to post
Share on other sites

Complain to your local health board for now. They can advise what to do since he is practice manager. A role he should NOT be holding.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Yes I am aware that the GP is also the Practice Manager (very strange setup and unusual but not unheard of) that is why I pointed out that as the complaint is about them they should have no part in investigating that complaint as it would be a conflict of interest.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

Yes I am aware that the GP is also the Practice Manager (very strange setup and unusual but not unheard of) that is why I pointed out that as the complaint is about them they should have no part in investigating that complaint as it would be a conflict of interest.

Hmmm. Will maybe go down this route. thanks!

 

 

(although I am wary that the whole thing will backfire on me - somehow!)

 

I think, unfortunately, we are encouraged from a very early age to 'respect/revere/accept without question' Doctors and other authority figures..............:!:

so, it does makes it difficult, when the time comes - to question their judgement/authority

Edited by aDvicePls
Link to post
Share on other sites

I can fully appreciate what you are saying now another avenue to approach this then is does the Practice have a Head GP of the Practice?

 

If so why not make an appointment with them and explain to them what has happened and that you would have made a complaint as per the complaints procedure but as it states to direct complaints via the Practice Manager who is GP xxx xxx I felt unable to as the complaint is about them.

 

Just a different way of approaching this.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

I can fully appreciate what you are saying now another avenue to approach this then is does the Practice have a Head GP of the Practice?

 

If so why not make an appointment with them and explain to them what has happened and that you would have made a complaint as per the complaints procedure but as it states to direct complaints via the Practice Manager who is GP xxx xxx I felt unable to as the complaint is about them.

 

Just a different way of approaching this.

 

Ditto. This guy, I think, is the Head GP of the Practice.

He calls the shots!

(I really know how to pick em:oops:)

 

If I were to complain, I think I would have to go outside of this place altogether.

 

(although, I could phone up (to make sure), and ask who is Head of Practice - But, I'm almost sure its this person I saw!

Link to post
Share on other sites

If you can, I would sign up with another surgery. It may well be that they ask you to leave the surgery anyway. I was requested to leave a former surgery because I complained about my doctor. Their response was that if I ever happened to see this particular doctor within the surgery it may cause embarrassment for either one of us. I asked what would happen if I refused to leave, they said that they would take me off their books, me leaving would cause less embarrassment on my side.

 

I complained again to PALS who responded that it would be best for all parties if I left.

 

Its awful the way some doctors treat you, I was a patient at that surgery longer than the doctor who I complained about had been.

I complained on the basis that he kept making mistakes with my medication and that he refused to see me on a home visit ( I was too ill to go to the surgery) I ended up in hospital a few hours later.

 

Us mere mortals are defenseless against GP's who think they are Gods. Sometimes its just better to leave the surgery and find another practice when you are not happy with the way your GP acts towards you.

 

By all means complain, just be aware of the consequences that may follow.

Link to post
Share on other sites

If you can, I would sign up with another surgery. It may well be that they ask you to leave the surgery anyway. I was requested to leave a former surgery because I complained about my doctor. Their response was that if I ever happened to see this particular doctor within the surgery it may cause embarrassment for either one of us. I asked what would happen if I refused to leave, they said that they would take me off their books, me leaving would cause less embarrassment on my side.

 

I complained again to PALS who responded that it would be best for all parties if I left.

 

Its awful the way some doctors treat you, I was a patient at that surgery longer than the doctor who I complained about had been.

I complained on the basis that he kept making mistakes with my medication and that he refused to see me on a home visit ( I was too ill to go to the surgery) I ended up in hospital a few hours later.

 

Us mere mortals are defenseless against GP's who think they are Gods. Sometimes its just better to leave the surgery and find another practice when you are not happy with the way your GP acts towards you.

 

By all means complain, just be aware of the consequences that may follow.

I think I may leave. Things would just b too awkward if I stayed.

Although, the way things are going - I would be surprised if this place still exists in a few years time.

Thanks for the advice -

Now its a matter of finding another place.....

Link to post
Share on other sites

Hi this NHS link of finding a GP in your area may be of help (just enter your postcode):

 

http://www.nhs.uk/Service-Search/GP/LocationSearch/4

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

A complaint should go to the Clinical Director of the Primary Care Trust for the area.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...