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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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Aviva/Asprea buildings insurance claim


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Hello everyone

 

I will try and be brief. I had a water leak through my kitchen ceiling, called Aviva who said it was covered under the 'tracing' section of my policy and I am covered for anything that is involved to get to the leak, but not fix the leak itself. All seemed easy, called a plumber who took time to trace it, by lifting my Amtico floor in the bathroom and also the bedroom floor as it was right against a floor beam so couldn't bet got at via the kitchen ceiling. The ceiling was originally cut to try that way and this was all approved with Aviva.

 

Anyway, I have had the quotes in and been told they are too high. My bathroom floor, in 2002 was £370 and the quote now is £485,. I have been offered £140! To repair the kitchen ceiling, by cutting out one metre, skimming the whole ceiling, painting and painting the walls of an L shaped room, roughly 20ft long, each side of the L, removing two radiators and relevant electrics and replacing, I have been offered £268.50 and that includes materials. The flooring I have is Amtico in the bathroom and is £70 per square metre and they said it would be £20 per square metre. The glue pack alone for this is £50 and my floor was immaculate before it had to be taken up to get to the leak. I am one of those who prefers to pay a bit more so things last.

 

Does anyone know where I stand with this as I have now been waiting two months and it is just one query after another and I know, living in Surrey, nobody could paint a room, repair and plaster a ceiling for this amount.

 

Thank you all for any advice from a very stressed person.

 

Gillian:mad2:

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Guest Aviva Support
Hello everyone

 

I will try and be brief. I had a water leak through my kitchen ceiling, called Aviva who said it was covered under the 'tracing' section of my policy and I am covered for anything that is involved to get to the leak, but not fix the leak itself. All seemed easy, called a plumber who took time to trace it, by lifting my Amtico floor in the bathroom and also the bedroom floor as it was right against a floor beam so couldn't bet got at via the kitchen ceiling. The ceiling was originally cut to try that way and this was all approved with Aviva.

 

Anyway, I have had the quotes in and been told they are too high. My bathroom floor, in 2002 was £370 and the quote now is £485,. I have been offered £140! To repair the kitchen ceiling, by cutting out one metre, skimming the whole ceiling, painting and painting the walls of an L shaped room, roughly 20ft long, each side of the L, removing two radiators and relevant electrics and replacing, I have been offered £268.50 and that includes materials. The flooring I have is Amtico in the bathroom and is £70 per square metre and they said it would be £20 per square metre. The glue pack alone for this is £50 and my floor was immaculate before it had to be taken up to get to the leak. I am one of those who prefers to pay a bit more so things last.

 

Does anyone know where I stand with this as I have now been waiting two months and it is just one query after another and I know, living in Surrey, nobody could paint a room, repair and plaster a ceiling for this amount.

 

Thank you all for any advice from a very stressed person.

 

Gillian:mad2:

 

 

Hi Gillian,

 

I'm sorry to hear about the water leak.

 

I'd like to look into this for you. Please email me at [email protected] with the following information:

 

  • Your full name
  • Date of birth
  • Postcode
  • Policy or Claim reference number

 

Please also state your username on CAG. As soon as I have the details I'll liaise with our Claims team to discuss your claim.

 

Many thanks,

 

Martin Banwell

Aviva UK Social Media Support

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I didn't but I called them before commencing the work and confirmed it was ok to go ahead. I assume their calls are recorded or am I being hopefully. I have written a complaint to Aviva because they told me it was covered and I found it within my policy documents.

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UPDATE

 

I have now got two companies coming for the floor quote, having been offered £20 a sq metre from Aviva/Asprea for a floor 2.25 sq m, totalling £45 and I paid £370 in November 2002. Asprea have a copy of this too. Amtico for £20 a sq metre? I think not! My flooring online is £70 per sq m and that is just the materials, the glue kit is around £50 and then it needs a ply base, toilet and basin removed and replaced and fitting.

 

I am also getting two additional quotes for the repair to my ceiling, and plaster and redecorate the kitchen diner. £268 for this complete job is laughable when I have checked on buildingsherrif and they quote more than double this for the repair and plastering alone. The £268 includes materials and my room is pretty large so paint alone would be at least £50! I wonder what sort of contractors they use?

 

I appreciate any further help you can offer me.

 

With thanks

gedgar

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