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    • Find out how the UK general elections works, how to register to vote, and what to do on voting day.View the full article
    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
    • Seeking further advice now. The 33 days in which the defendant has to submit a defence expires at 16:00 tomorrow. The defendant has submitted an acknowledgement of service but looking to get the claim awarded by default in failure to submit the defence. This is MoneyClaim Online and can see an option to request a default judgement but believe that is for failure to acknowledge the claim within 14 days??  So being MoneyClaim Online, how do I request the claim be awarded in my favour?
    • Have to agree with the above Health and safety legislation is specific in that the service provider in so far as is reasonably practicable, the health, safety and welfare at work of all his employees and those not in the employ of the business. You claim is like saying you slipped in the swimming pool area while taking a dip. As rightly stated by by the leisure centre, a sports hall has dedicated equipment and you yourself personally have a legal obligation in mitigating danger or injury to yourself by taking account of your immediate surroundings. Where your claim will fail is if it is reasonable and proportionate to impose liability of the Leisure Centre? The answer has to be no.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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1st credit and old Northern Rock Loan & Card Sold to Co-Op - SB'd - Scotland


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But they do have a legiable compliant copy of the loan agreement which, I believe would hold up in court!!!

It would be best to scan what they have sent to you and post it on here,someone can check it for you and then at least you would be be sure if they were enforceable or not before you go any further.

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  • 7 months later...

I have several disputed alleged debts with the DCA'a; Worst Crudit, Robbers Way, Hillbillies Securities etc. I also have a couple of alleged debts in dispute with the OC (SLC, Co-op and Lloyds)

 

Yesterday I get a call from Mackenzie Hall saying they needed to discuss an outstanding financial matter. I didn't answer there security questions and told them to put it in writing. Are they known to buy debts from any particular OC or DCA?

 

Just wanting to get an F off letter ready for them ;)

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  • 8 months later...

Well have been having a battle with Worst Crudit over an alleged account since March 2008. They have sent the usual cr*p through and I have sent the account in dispute letter. End of last year Muckenzie Hall tried it on, two letters later they disappear.

 

It would appear that Worst Crudit are now using Philips to do their dirty work for them. So below is a copy of the letter I sent them which is a cut & paste job (with soem additions) from all the fantastic letters on this site. Feel free to use/cut/amend it should you get one of there drival letters.

 

Their website is Revenue Recovery and Enforcement Services: Philips Collection Services

 

I love the bit in their FAQ's

 

14. What should I do if I think the amounts Philips are attempting to recover are wrong or not owing?

We are not obliged to suspend action on an account whilst you dispute the debt, unless instructed to do so by our client. We strongly suggest you make payment to Philips to stop recovery action commencing whilst disputing the debt. If your dispute is upheld our client will arrange recompense with you if applicable.

 

Anyway letter below:

 

Philips

Telford House

18 Garden St

Darlington

DL1 1QP

Date

Dear Sir/Madam

I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY OR ANY COMPANY YOU CLAIM TO REPRESENT

THIS ACCOUNT IS CURRENTLY IN SERIOUS DISPUTE

Ref:

Thank you for your recent letter, dated XXX, the contents of which has been noted.

I write with reference to the above correspondence.

 

As you are well aware (if you have fulfilled your legal obligations by obtaining all information pertinent to this Account before embarking on intimidatory claims, contrary to Section 40 of the Administration of Justice Act 1970, the Malicious Communications Act 1988, the Protection from Harassment Act 1997, the revised July 2004 OFT Guidelines for Debt Collection and the Consumer Protection from Unfair Trading (CPUT) Regulations 2008, DCA Name is currently in SERIOUS Default (as of Date) of the Consumer Credit Act as given above, due to the fact that they have failed to provide the correct documentation within the legally binding timeframe, as stipulated within the Act.

 

Finally (in an apparent attempt to circumvent their legal obligations) they have attempted to pass the Account onto you (as referenced in your letter, dated as above).

 

In view of the above, I do not recognise any debt to your company, or any company you claim to represent, and must insist that you pass the details you hold back to DCA Name.

 

Should you attempt to continue to condone DCA Name actions by taking any action whatsoever against me, then I shall reserve the right to pursue you with the full weight of appropriate legal sanction (as stipulated elsewhere in this letter) without further reference to you.

 

Should your client now persist with threats of legal action as stated in your letter, I will welcome the opportunity for a judge to look at several offences committed by DCA Name under The Consumer Credit Act, 1974, as well as your client’s non-compliance with and total disregard for the law on this occasion.

This matter is currently being investigated by Trading Standards and the FOS and I have forwarded a copy of your letter to them for their investigation.

I will not enter into any further correspondence with you and suggest that you return this account to DCA Name. I trust this makes my position clear.

Please also note that I will invoice you for additional costs for replying to your letters, answering your phone calls or voice messages, replying to your sms messages, time during visit’s from your collectors, reading any reports or statements sent by you, administration or any other activity relating to this account whatsoever.

As this account has not been subject to legal action note that should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you.

 

There is only an implied license under Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

Finally, take note, should you try and contact me by phone, I’ll be of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Yours Faithfully,

 

Print name don’t sign

 

 

They put in very small letters on the bottom of the back page that they can add any amount for letters, texts, calls etc onto the account.

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They put in very small letters on the bottom of the back page that they can add any amount for letters, texts, calls etc onto the account.
In their dreams they can. Maybe they should read the OFT guidance on debt collecting. :rolleyes:

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

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phillips are a crafty lot

 

they are both a DCA and bailiffs and wrongly send out letters as a bailiff when they are acting as a DCA.

 

plenty of threads on them, bout time something was done about it!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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14. What should I do if I think the amounts Philips are attempting to recover are wrong or not owing?

We are not obliged to suspend action on an account whilst you dispute the debt, unless instructed to do so by our client. We strongly suggest you make payment to Philips to stop recovery action commencing whilst disputing the debt. If your dispute is upheld our client will arrange recompense with you if applicable.

----------

Priceless, wonder which idiot thought that one up,

 

O please Mr Debt collector sir, This is not my account etc but please let me pay something - Fools

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  • 3 weeks later...

I have a CC and a loan with Co-op. The CC is an old NR one so no enforcable agreement and I haven't paid anything towards for a year or so. The loan has an agreement which people on here say could be enforcable so I pay them a little bit each month.

 

I decided to offer them 20% as a F&F including removing the defaults but they say they want 50%.

 

Anyone managed to get them to accept less than 50%???

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  • 3 weeks later...

I have a loan and a C/C account with the Co-op.

 

I have CCA'd both and the loan is okish but hasn't got the T&C's although all the prescribed terms are on it. The C/C has no agreement just an application form.

 

I have been on reduced payments for over 6 years. I CCA'd them in 2008 and stopped paying anything towards the C/C account. I have been paying the same amount towards the loan as before.

 

Now after 6 odd years they have decided to default both accounts without sending any default notice. This is a bit of a bummer as I have 6 defaults that all come off this year so this means another 6 years of no mortgage.

 

I have written to them and offered 20%...refused....30% of the balances (both).....refused. They are now saying if I want them to take the offer seriously I have to provide a full I&E, 3 wage slips, a mortagge statement and a statement from every creditor. Yeah right am I going to do all that. I am tempted to write to them and explain that if they sell to a DCA they won't get anywhere near what I am offering.

 

Oh and if I carry on paying what I am paying the C/C will never be paid off and the loan will take 46 years to clear :eek:

 

So....

 

After 6 years of reduced payments can they default the accounts without notice?

Other than explaining the facts to deaf co-op workers any tips on how I can get them to accept the F&F's?

 

Any help appreciated.

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Yes the Co-operative Bank are that stupid. They will terminate the accounts without issuing a DN, then you have them for unlawful rescission of the agreement. I am afraid you will have to go to ICO to get the defaults removed and it takes forever - the ICO are dead slow and stop. I started moves to get them removed last May - you have to ask the Co-op first and of course they say "no". This is now 11 months later and the ICO are still "investigating." Yawn!:rolleyes:

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No they haven't terminated yet but eventually they will if their pattern of stupidity folllows their norm. And no - entering defaults is not unlawful rescission. Unlawful rescission is terminating an agreement without prior issue of a Default Notice or issue of a Default Notice that is unlawful.

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