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westendwendy

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About westendwendy

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  1. To be honest I get really bamboozled with all of the figures and haven't even attempted to work out how much I should have been repaid. I just wrote to the HO of the Bank after making three requests for a copy of the original loan (which I never received).I really didn't think it was going anywhere and was amazed to receive their offer letter today.
  2. To be honest I get really bamboozled with all of the figures and haven't even attempted to work out how much I should have been repaid. I just wrote to the HO of the Bank after making three requests for a copy of the original loan (which I never received).I really didn't think it was going anywhere and was amazed to receive their offer letter today.
  3. I am thrilled to tell you that I have just received an offer from HSBC for £8490.00!! I wrote to them with a feint heart thinking that I could never be that lucky but I have it now in black and white,needless to say that I'm ecstatic. The personal loan finished in September last year so I did think I was pushing my luck but thanks to your advice I thought that I'd try anyway. Many,many thanks for your help and advice and I would urge anyone who felt like me to just write that letter,there was no fuss or arguement, just my money WOO WOO!!! http://www.consumeractiongroup.co.u
  4. Neither do I. The reason I am following this up with British Gas is the fact that a British Gas engineer condemned this boiler but a few days later a registered Corgi engineer who holds a Gas Safe register ID can overrule the original engineer.At the third attempt a senior inspector from British Gas condemned it again. I have already dealt with this part of it by sending all of the details to British Gas and am awaiting their response. This is a completely seperate matter from the lack of repair and not to be confused with same,namely the lack of repair for over a month when the pr
  5. Could someone give me a bit of advice on what recourse I have in the following situation,it's a bit long so please bear with me. My Grandaughter had an assured shorthold tenancy that expired in March 2011,no new agreement was signed so I understand that it would become a periodic tenancy, giving a landlord the right of repossession with two months notice. At the beginning of June her boiler broke down (This is where it gets a bit complex).She informed the Letting Agent and they sent a gas engineer to the property who condemned the boiler so the Letting Agent informed the Landlord th
  6. My Daughter's cat was taken to the vet over a week ago when he seemed to have trouble breathing and he was found to have blood stained fluid in his chest cavity,as I have had cats for years and have seen the condition before I believed it to be a tumour. The vet did blood tests for FeLV and FIV which were negative,the chest was drained and the pleural fluid was sent to a lab for testing during which time she advised my Daughter that the cat would need to be hospitalised.They then did three xrays and administered Dimazon,Metacam and Synulox daily for six days.The vet made a diagnosis of FI
  7. Thanks for your replies,I am feeling very pleased with myself and even more so with my local councillor. My councillor did comment on the abrupt way that even she was dealt with by the benefits advisor,it was only when she phoned the CEO that the attitude seemed to change,it was quite funny actually,watching her cringe as the CEO appeared. Seriously though,I would advise anyone with a problem with Rundles to seek out your local councillor to tackle the council,mine certainly made them sit up and listen.
  8. True to her word my local councillor turned up today and tooke her turn in the queue to speak to an advisor who insisted that My Grandaughter would sill have to deal with the bailiff. At this my councillor, bless her, took the phone on the advisor's desk and called the CEO who came down immediately. When we showed her the documents and explained the situation she was furious at the way my Grandaughter had been treated and within a matter of minutes she had arranged for the debt to be recalled from the bailiff and,exactly as I had been advised on this site,she said that she would apply for
  9. Sorry night-watchman,I was only joking about my Daughter,she can be very firm but not abusive. I actually took the very good advice of ploddertom - I emailed my local councillor yesterday outlining the whole story from when my Grandaughter split with her partner. She emailed me back this morning and was very sympathetic,she has arranged to meet my Grandaughter at the council offices tom orrow and speak to them on her behalf.She has also forwarded my email to the Chief Executive of the council so hopefully this will be resolved tomorrow. Thank you ploddertom,this definitely seems th
  10. Luckily her Mum lives two minutes away and will be there like a shot if anyone does turn up,she won't take any nonsense from anyone. Let's hope he gets the message before too long.
  11. Thank you for your advice,I am just typing an email to my local councillor outlining the events of the last year and asking for her intervention. I will contact the council again and have told my Grandaughter not to answer the door to anyone she doesn't know.I'll let you know how I get on,thank again for your help.
  12. I don't believe she applied for the 25% discount but to be honest with all of the upheavel during the Summer It wasn't even thought about. The Council said that the amount owed was up to September,when she left the property. I've just spoken to her and she has found yet more paperwork so now I have the breakdown of most of the money. Council tax owed from 01/4/10 to 11/4/10 is £29.62 9(first property) From 14/4/10 to 14/9/10 (second property) £486.94 plus costs of £90.00 (I assume that this is court costs) £0.01 housing benefit = £606.57. I can see that she should have claimed
  13. I still don't know the amounts that the bailiff is asking for,the letter he put through the door didn't state anything except that the debt was for arrears. I have a tax statement for the period April 1st 2010 to April 11th with net council tax of £29.62 (first property) - April 12th 2010 to March31st 2011 with net council tax of £1112.10(second property) The couple moved to their second property on On April 12th 2010 and the expartner was removed on June 30th 2010,my Grandaughter remained there until September 14th. As yet the council haven't given me any breakdown of how the
  14. Is it ok to put specific figures and dates on here ? I'll be honest I've no idea how they work it out.
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