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    • hi dx, thanks for helping just re-reading everything this morning and I must have missed this one from uncle in his thread "What you should not do, is not contact the Banks and simply default on payments. "  are you in disagreement with this based on your last sentence?
    • Thanks for the reply and clarification, that might just explain why in my case contact has pretty much ceased. Though with such companies it doesn't mean they won't ever threaten to return to court as a tool to force one's hand if they feel they are not self informed on their chances etc.  But concerning how last year they tried to use the CCJ to get a charging order and the court granted an intirum order on our mortgage using the CCJ that would have been a good 2-3 months beyond the 6 years, should the court not have checked the age of the CCJ in the first case or would they always grant an interim order simply off the back of a CCJ being produced without even checking the age of it?.  Had I not defended that action at the time they may well have got a default using a CCJ older than 6 years which could be a concern going forwards. At the time when I contacted the court to question the paperwork for a final order application the clerk suggested people don't get informed when companies apply for interim charging orders, they are automatic if a claimant has a CCJ and people only get contacted once a date for a final order application goes through. kind of begs the question if such companies can continue a seemingly backdoor method to attempt default action if un-defended if the initial application doesn't need to check the age of a CCJ?.
    • Hello!  Wondering if someone can help with this.  I suspect not but worth a go.  I appreciate the "contract is with the seller" line, which is what Evri has fed me but wanted to see if someone with experience in these things could suggest anything else I could do here.  I appreciate there are many topics about lost parcels - My parcels weren't lost, until the driver walked up to my door with them and then decided to make them lost/stolen... I'll summarise what has happened.  Wednesday of last week - Evri delivery driver stole / walked off with 3 of my parcels.  -  Arrived outside my properly, took photos (3 separate photos as its 3 separate deliveries) of the tops of the parcels (pointlessly zoomed in on just the labels, couldn't see anything else, other than a small piece of the pavement and a little weed, which doubly confirms it was outside my door as I can see the same plant), marked the order as delivered and walked off with them.  He's marked on the Evri GPS marked that he was outside.   -  3 different deliveries, from the same company (same boxes etc.), but 3 separate tracking numbers. -  Went through the Evri bot which opened a case on each tracking number.  I then phoned them and left a voicemail explaining what had happened. -  24 hours later had a canned response asking me if the packages had turned up and to check around etc..  I responded explaining again what happened and that they've definitely been taken. -  4 days later,  this morning, I get a response telling me to ask the merchant to refund me. I've responded to this message with a long email, repeating what I said, that I believe the driver has stolen these packages and that he took those suspicious top down shots of the packages, marked them as delivered without ringing or knocking etc.  I've said that I expect them to investigate further, but I gather they won't. In my several messages to them initially and later, I told them I don't care about a refund and wanted the parcels.  They contain some sentimental stuff, nothing of high monetary value, hence me going to this trouble.  I only paid £25 for the contents. I did contact the merchant when this first happened and they asked me to wait a few days.  They ended up refunding me despite me asking them not to and that I wanted them to escalate it with Evri because this appears to be a case of theft.  They didn't seem bothered - Refunded me and told me to go back to Evri and escalate it with them? So - Is there any way to compel Evri to conduct a proper investigation with this driver?  Search for my parcels? I have quite a lot of deliveries handled by Evri (not out of choice) - They used to have a fantastic chap and I rarely had any issues.  He has been replaced by a new guy and I believe the route is handled by this same guy who I believe has taken my packages.  Naturally, I fear this is going to happen again in the future if no investigation occurs. Appreciate any assistance - Thanks for reading. Al.  
    • its not a good thing or a bad thing its ongoing. mines gone the same route. these new notifications are equally meaningless.
    • Shein has been linked to unethical business practices, including forced labour allegations.View the full article
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Housing Benefit - under 35 but exempt


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I sent an email with a scan of the rent increase, and suggested exactly that, Brig! I praised today's clerk and HO, and told them last week's fiasco caused me unneccessary stress and ill-health.

 

Well done,may be worth a short e-mail to the CEO praise for today, complaint for last week, I know he does act.

I've got an elderly couple with health problems nearly £60 a week on DHB, by going to the top.

 

Have a great Christmas sezzy.

 

Brig.

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I just thought I should let you know that I have just spoken to CBC (I noticed they'd made an error with my postcode, for some strange reason!), and I thought I would ask if their stance was still the same regarding the shared/single room rate. They have admitted they made an error and the housing officer (a different one from last week's, who also happened to work for the DWP previous) is going to sort it this afternoon. I even had an apology for all the stress it caused me which subsequently made me very ill over the weekend, and for the treatment I got from the other clerks and housing officer.

 

Thank you SO much all!

 

Excellent, this is good news - I would be inclined to do as Brig says and follow up with a letter to the CEO confirming that whilst now resolved, this situation has caused no end of grief for you.

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Yes I will definitely follow up with a letter to the CEO. The lady today suggested, even though I have the HB reinstated as before, that I apply for Discretionary HB as well because I still have a considerable short fall. I shall mention this to the CEO too, especially after what Brig has said about that.

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  • 1 month later...

I am having exactly the same problem with Slough Borough Council. I am under 35 in private rent one bed. I receive middle rate care DLA, no one receives carers allowance for me, which should make me exempt, but they are still adamant on paying single room rate. I have Bi-polar 2 and have already been hospitalised over the stress this is causing me. I have been fighting for months to stay where I am, but now I have 4 weeks before I am to be evicted. Someone please help!!

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I am having exactly the same problem with Slough Borough Council. I am under 35 in private rent one bed. I receive middle rate care DLA, no one receives carers allowance for me, which should make me exempt, but they are still adamant on paying single room rate. I have Bi-polar 2 and have already been hospitalised over the stress this is causing me. I have been fighting for months to stay where I am, but now I have 4 weeks before I am to be evicted. Someone please help!!

 

Have you got in touch with someone like Mind?

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http://www.dwp.gov.uk/docs/lha-guidance-manual.pdf

 

Page 27

Severe Disability Premium included in benefit assessment

2.080 Under 25 year olds, single customers over 25 or couples who have no dependent children and who have the Severe Disability Premium included in their benefit assessment, will have their benefit allowance based on the one bedroom LHA rate whether or not they share accommodation and regardless of its size.

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sonnyboypride, try using the following as a letter

Dear Sirs

I refer to my Housing Benefit in respect of:

Address

I would like to request that the applicable local Housing Allowance rate be revised to the one bedroom self-contained rate on the basis that I am entitled to a Severe Disability Premium and am therefore exempt from the shared accommodation rate.

Details of the pre January 2012 SDP exemption can be found on page 27 of the DWP LHA guidance manual http://www.dwp.gov.uk/docs/lha-guidance-manual.pdf I note that this makes reference to under 25s.

In January 2012, the DWP extended the shared accommodation rate to most 25 to 34 year olds, however those entitled to SDP were excluded from this change. See page 3 of the DWP communication on this change http://www.dwp.gov.uk/docs/sar1.pdf

I would therefore request that you immediately revise my award to the one bedroom self-contained rate.

If you are unable to do so, please: -

 

  1. provide a full written explanation of such refusal, including the specific regulation/legislation
  2. treat this letter as a request that the matter be referred to Her Majesty’s Courts and Tribunals Service for an appeal hearing
  3. treat this letter as an official complaint for maladministration in that the Council is failing to apply the relevant legislation correctly
  4. treat this letter as a request for a discretionary housing payment

Please also acknowledge receipt of this letter within 5 working days of receipt.

Yours faithfully

Edited by id6052

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Also copy letter to the Council's

 

  1. Chief Executive
  2. Housing Benefit Manager
  3. Complaints Manager

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Why are you not receiving a Severe Disability Premium?

 

What incomes/benefits do you receive?

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Sonnyboypride

 

You should be receiving a Severe Disability Premium, as part of your ESA and/or HB, as long as:

 

  1. you are in receipt of DLA(care) at middle or higher rate
  2. you live on your own
  3. nobody is claiming Carers Allowance for looking after you

If you are receiving income related ESA, then your ESA should include your Severe Disability Premium - paragraph 6, Schedule 4, ESA Regs

 

If you are receiving contribution based ESA, then your HB should include your Severe Disability Premium - paragraph 14, Schedule 3, HB Regs

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£99.15 is the amount payable for ESA for person aged over 25 in the Work Related Activity Group.

 

However based upon the information you have provided, you should also be entitled to a Severe Disability Premium, which would increase your ESA to £157.35 per week.

 

You need to apply to DWP for a revision under paragraph 6, Schedule 4, ESA Regs.

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