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    • go do a Direct Debit Guarantee Clawback to your bank if you've now got control of his bank account finny.
    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
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Hi

 

I've been accepted for a job, but have to fill in an online form with bank details etc.

 

The problem is they want to know if I have a UK Passport - I am British but don't have a passport. I tick yes, it asks for the number, I tick no, it asks me to upload a number of other things, either which I don't have as they are for non British people, things I don't have full stop, or things I don't have on my PC.

 

What can I do? It won't let me skip to the next page :-( I may not be able to have the job as soon as I have been offered it.

 

Thanks

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Hello there.

 

If you've been offered a job, do you have a letter with someone's name and contact details on it? I would be inclined to ring them and explain the problem and see if they can suggest a way around the problem.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Can you write to their HR department?

 

And just in case it is a [problem] to get your details - you have met them in person?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Thanks for the replies.

 

I went to the store today and handed in my CV and he offered me the job there and then.

 

He said I should go back tomorrow with Birth Certificate and NI proof tomorrow.

 

What I have done is upload a note saying I am a British citizen and will take proof to store tomorrow as requested by the store manager.

 

Hopefully that will be enough.

 

Sorry, really stressed as don't want to lose the job as soon as I got it.

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If you have NI card, a full birth certificate, and a proof of address that should be plenty :) A photo ID would be the icing on the cake. (like a drivers licence?)

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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The problem is, I don't have a birth certificate. My mother passed away and I never got it from her and in any case, i've changed my name since, but I do have my deed poll.

 

I don't have a drivers licence, as I don't drive, but I do have photo ID, but it's ID from other jobs I have done. I have NI proof. I guess I just take as much as possible.

 

Ironically, the store deputy manager who gave me the job, knew me from another job 12 years ago - and I sound as British as they come.

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you can order a birth certificate online here

 

http://www.gro.gov.uk/gro/content/certificates/default.asp

 

and the documents that are acceptable here

 

http://www.thanet.gov.uk/jobs__careers/proof_of_eligibility_to_work.aspx

 

I expect if he knows you he will be ok to wait until the new certificate comes through

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Thank you, I may have to do that...and if/when I start the job, get a passport regardless of if I am going abroad!

 

I hope head office are willing to wait. He's fine, they may not be.

 

Thanks for your help, the joy of a new job wetted by the realisation that it may not be that easy.

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If you live locally to where you were born you may even be able to pop down to the registry office tomorrow and get it sorted.

 

Fingers crossed, please keep us updated!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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You can still get a copy of your birth certificate from the local registry office - the fact that it isn't an original shouldn't matter.

 

Is it also worth applying for your provisional driving licence? Even if you don't want to drive, it's handy for formal ID purposes. No idea how much it costs, though!

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Thanks everyone.

 

I don't live locally to where I was born - about 100 miles. Plus It's complicated. I've had about 4 surnames in my life.

 

I can get a provisional and not have to at least try to drive? I think if I get this sorted, I'll go for a passport to avoidthese issues again.

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Thanks everyone.

 

I don't live locally to where I was born - about 100 miles. Plus It's complicated. I've had about 4 surnames in my life.

 

I can get a provisional and not have to at least try to drive? I think if I get this sorted, I'll go for a passport to avoidthese issues again.

 

Yep, they don't make you drive :)

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Ok. I went to the registry office today, just to get some advice.

 

They say, back in 1982 when my name was changed, it may be the case that it wasn't officially changed, as back in those days it wasn't required that you go through official channels, so basically I could be screwed as there may be no evidence. I have to phone another county as my local office is not where I was born.

 

The Employer is holding the position for me, until Wednesday. I have until then to provide evidence. The store are happy for me to start, their head office want the info.

 

My Job Centre are not understanding why they can't let me be employed with the evidence I do have. I have a P45 and other documents. They have phoned the employer but they will not budge.

 

Really disappointed. After 7 years of illness and being a carer, this was my first paid job since. (I just missed out on a managerial job 2 weeks ago, but was delighted at how I performed at interview and my feedback I received)

 

I now feel flat. I want to work, now feel able too, but I may not legally have existed for 20 years and it is now stopping me getting my job!

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Hello there.

 

This may be a bit off the wall, but genealogy is a hobby of mine. Could you join a site like Ancestry with a free trial for a week or two and find evidence of your birth etc that you need?

 

You would also need to cancel the membership after the trial period if you don't need it.

 

I have to say that I don't quite understand about unofficial name changes as recently as 1982, I thought it was some time before that.

 

 

My best, HB

Illegitimi non carborundum

 

 

 

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but your deed poll evidences your change of name?

 

 

It has been changed 3 times.....Mum was serial wedder.

 

Missing the deed poll from 82-02 and registrar says if it wasn't officially done, then their will be naturally no evidence.

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Hello there.

 

This may be a bit off the wall, but genealogy is a hobby of mine. Could you join a site like Ancestry with a free trial for a week or two and find evidence of your birth etc that you need?

 

You would also need to cancel the membership after the trial period if you don't need it.

 

I have to say that I don't quite understand about unofficial name changes as recently as 1982, I thought it was some time before that.

 

 

My best, HB

 

I could....are they easy to cancel?

 

I was born 1976 and my name changed in 1977, 1982 and 2002 (when Mum died, I changed name) It's the 1982 one that I have never seen any evidence of.

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Another thought for you, it might be worth a phone call.

 

A friend of mine altered his name to sound more English and when he needed to prove his name for insurance purposes, I think he swore a statutory declaration in front of a commissioner for oaths, if that's the right name, a local solicitor.

 

As I said, worth a quick phone call, and I'm sorry if I've remembered this wrong.

 

HB

Illegitimi non carborundum

 

 

 

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If HR are being difficult a letter of explanation would go a long way, particularly if it was countersigned as a Statutory Declaration. Ive seen this done quite a bit.

 

A passport is valid for 10 years and is useful even if you don't travel. I had to get mine renewed recently very quickly but was able to go to the office in Victoria, London without too much trouble.

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Problem is that when you apply for a Passport or a Driving License for the first time you still need to provide a Birth Certificate as proof of identity.

 

The employer will need to see EITHER a Passport OR a Birth Certificate with supporting documents, so the OP needs to get a BC one way or the other, and will at this stage need to pay for speedy delivery to have it by Wednesday. Bear in mind also that this must be the FULL certificate, not the short form.

 

I fail to understand why the Job Centre are 'surprised' that the prospective employer needs to see proper proof of eligibility - the requirement has been there for several years now and anybody applying for a job needs to make sure that they have either a Passport or BC as for 99% of employers these are needed before en employee starts work.

 

Are there family members who might be able to help you unravel names or places in order to help get the certificate? The employer is certainly within their rights to withdraw the offer if you can't provide the documents so you need to make this a priority.

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Ok....thank you for all of your responses, comments and offers.....the last 3 days have been eye opening!

 

My name change in the early 1980's was never official. It was a simple case of starting to use a new name. Apparently my brother had the same issue 4 years ago.....what a shame he never mentioned it to me!

 

So, the easiest way of doing this is to change my name that I had from 1977-1982/3 to what it is today. It sounds simple enough but it's going to take a few days and the employer won't wait that long.

 

Disappointing, but at least I will be able to sort this mess out so it doesn't happen again next time!

 

Thanks again for all of your help and advice.

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