Problem with BSM Instructor

[prince5318]

Hi,

I really need a very quick response or suggestions on this post please.

 

I booked 10 hour driving lessons with BSM.

 

Initially i explained to my instructor about how i am going to use the 10classes.

8 hours for driving and last 2 hours for the Test.

 

He is happy at that time with what i said.

 

Now i finished 6 hours in 3 days.

 

Today he called me and saying that he is not going to take me to the Test coz i am not going to pass the test and he don't want to put his reputation down.

 

I don't understand how can he say like that to me now?

 

If i am not fit for the exam, he could have told me in the beginning it self.

 

He is telling me now just two days before my test.

 

How can he behave like this.

 

Could any one please let me know how to take action on this particular issue.

 

Cheers,

Prince.

[heliosuk]

Sounds like you have got a good instructor. The way you phrase your post suggest the longer he keeps you off the road the better!!!

[Nagasis]

Did you expect to pass your test with just 8 hours learning?

[crem]

It is the instructor's purogotive, and even his duty, to ensure that test candidates have reached an acceptable standard prior to taking them to test. Clearly he only had your historic self assessment to work on when first meeting you as the 10 hours appear to have been booked to all take place in the week up to test.

 

As the DSA need 3 clear days to cancel/move a test then pretty much even on the first lesson day, that would have been the final day to decide to cancel the test. Assuming you weren't a total disaster in your driving, he would have perhaps felt that provided you could listen to what you advised he would do his best to get you to the required standard. Now he has had to take the decision that, despite his best efforts, you have not, and will not with ony 1 lesson remaining before the test, have any chance of being at an acceptable standard.

 

This situation rarely occurs as the majority of pupils do not take 10 hours of lessons in the final week without having had at least some previous lessons with that same instructor. I am sure if this had been the case the instructor would have advised you to pospone your test in plenty of time to protect your lesson payments and test fee.

 

Instructors frequently have to advise on posponing tests and very rarely allow it to get so close that the test fee is lost. I think I have only ever done this once in 5 years of teaching, and it not something we would do lightly. But equally, if you think an instructor should risk a 15 to £20,000 car along with his loss of no claims on his insurance and loss of earnings whilst his car is off the road should you have an accident on test, then I think you will find it hard to find another instructor!

 

Remember, the examiner is only supposed to be there to observe your driving standard and will not necessarily intervene to assist your driving as quickly or regularly as an instructor would, so the risk of an accident if your driving is not up to the high standard required for a test is greatly increased.

 

So, in answer to your main question, I think you have no chance of any claim against the instructor as he appears to have exercised his "duty of care" responsibility to you, the examiner and the general driving public to not allow you to drive unsupervised yet.

[prince5318]

I took driving lessons before as well and i am driving automatic car at the minute. Now i am going for manual test. The classes what i took is like a mock preparation before the exam.

[crem]

The classes what i took is like a mock preparation before the exam.

 

 

,, and the results of the mock tests I presume were "fails"?

[heliosuk]

Insurance premiums up again if prince passes I fear!

[scaniaman]

The big question is WHO booked the test? At what point did the BSM know when test was? If he considers you are not up to standard then he has every right to refuse to take you to test station.

As an X driving instructor i had one pupil who booked his test then informed me when it was. I told him that in my experience he was not ready. However, against my better judgement i took him for test and----he passed!!

What happened next was a nightmare for me as he was a total menace on the roads and had several minor accidents/incidents. The worst of all was that he went around saying that we kept people from going for test at a certain time just to get more lessons out of our clients. We suggested to clients when they should apply for testing (given varying waiting times) when they reached a standard that we felt they were able to pass first time. Our reputation was based on a high%age of first time passes.

[Conniff]

It would seem that all to be said has been said.

[maroondevo52]

It would seem that all to be said has been said.

 

Do you no think he should sit the Test yet then

[Conniff]

This is the same senario my sister was in and she wondered if the instructor was just trying to make extra money, I told her unlikely as he probably has a full book and there are a que waiting to join.

She went against his advice and failed.

 

You have to trust some people some times.

[BSM Rep]

Hi,

I really need a very quick response or suggestions on this post please.

 

I booked 10 hour driving lessons with BSM.

 

Initially i explained to my instructor about how i am going to use the 10classes.

8 hours for driving and last 2 hours for the Test.

 

He is happy at that time with what i said.

 

Now i finished 6 hours in 3 days.

 

Today he called me and saying that he is not going to take me to the Test coz i am not going to pass the test and he don't want to put his reputation down.

 

I don't understand how can he say like that to me now?

 

If i am not fit for the exam, he could have told me in the beginning it self.

 

He is telling me now just two days before my test.

 

How can he behave like this.

 

Could any one please let me know how to take action on this particular issue.

 

Cheers,

Prince.

 

Hello prince5318, we would really like to look into this for you. Please email the details including reference number FOR20446, our details can be found on our profile page under 'location' We look forward to hearing from you. Regards BSM

[MARTIN3030]

Hello and thanks for taking an interest here.

We welcome company reps who are prepared to offer constructive support and help in resolving our members complaints.

Please read the forum rules.

Prince5318,keep us posted on progress in sorting this.

[*Thumper]

The silence, is deafening !!

[Kiki1]

The classes what i took ....QUOTE]

 

Is Ernie Wise still with us ?

[roythegrass]

The classes what i took ....QUOTE]

 

Is Ernie Wise still with us ?

Nice one KiKi ! Only those of a certain age will understand.