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    • Please bear with me here i shall try and make this short but with all the detail, but i need help ASAP as there is limited time allowed for this process. I have been with my company 4 years and have advanced through the technical ranks to my current position,  we have an annual report which goes from 0-4 and for three years i have never scored lower than a 3. I was promoted to the role i am in now as an area quality assurance lead and the location was for the NE ( i live in the NW) eventually a similar role became available for another role in the NW. I asked my line manager if he minded me applying for it and he had no issues, i applied sat the multi stage interview and was given the role. My role is now classed as "at risk" of redundancy as we are moving from 4 regions to two which means they are also moving from 4 roles to two roles in my position. Two people are considered safe and myself and another at risk, my question is what is the criteria to separate safe from at risk . In the documentation received from my company it is below, i have zero issues and i know cv against cv mine wins, i was even selected by the company as a company mentor because of my experience in engineering and leadership. This is a closed group of maybe ten people and i am the only non senior executive included.    ·         Performance and Behaviour : I have zero behaviour issues, no issues with performance from my current line manager.  ·         Performance Improvement/ Disciplinary Records   : Zero disciplinary's and no performance issues, in fact my line manager on record has said I'm forthcoming ·         End Of Year Rating : Issues explained below Now my line manager was leaving the company and he did tell me "there was some politics involved with you getting that role, the city build manager and head of area build had promised it to their lead engineer (something they had no right to promise as it has to go though the process ) anyway from day 1 it became very clear that i would not be accepted for this reason within their community although i did just try to help them achieve quality and specification as that was my role. After a few weeks it became very apparent as to why the role had been promised to their man, i found issues where properties had been signed off as ready to accept subscribers when they were not ready (for bonus and stat reasons) and several quality issues i discovered which we could remedy and improve our productivity (unfortunately this would highlight that these issues had been there and not dealt with) My new head of area build (part of this trilogy of him, city build manager and lead engineer)  clearly did not want me there (for the reasons stated) but paid lip service, i had highlighted that i needed to walk off some structured with our canter of excellence counterparts ( as this was part of my role to link in with them for national issues) and he responded by saying i am not to walk them off, and that we have sufficient engineers to do that task (by saying this he could make sure that the engineers would take them round to structures that are A not the ones i have highlighted, and B would have very minor issues) This battle went back and forth over the months where i tried my best to build up the relationship with  them, my attitude was ok you have made some mistakes here, but we are all a team and even though you have hidden issues i can help you remedy them and hopefully we can do so and keep them off the radar,  but they just never did, So moving forward to October last year (2023) this is getting near to annual review time, now i had helped the company out massively by working a substantial amount of weekends and nights to fix issues, and i said i would take most of the time as TOIL ( as agreed with by my previous head of area build) this was 30 days. My current head of area build said i needed to put my leave in as it had been flagged as having a large amount. When i did input the leave (it would result in me taking all of December off) he was unhappy with me and was extremely curt in his responses as he could find nothing on the system for my TOIL , i explained the situation, my line manager would ask if i could work the hours, i would, and when i wanted leave he would authorise (we had an good working relationship, he was an excellent manager) he ended up going to HR to ask their advice and a teams call was set up with myself, head of area build and HR, it was confirmed by HR that it was a company error, when you want to input TOIL there should be a dropdown option in the leave menu and one of the options would be TOIL, this had not been setup on mine. So the company authorised the leave explaining that this should have been done and hadn't, i did say that this is the way it had always been and pretty much everyone on my team then operated this way, TOIL had never been discussed and none of had this option available. So i entered my leave from 4th December - 2nd January,  My line manager was an outside contractor and was leaving the company on the 15th December. On my return i found that we had a new head of area build, it would be a temporary position as they were not going to fill the position permanently and he would be covering his role (Scotland) and this role (NW). I contacted him to say that i had not received my end of year report yet and when would this happen as i had not sat with my line manager tor mine. A little over a week later my HoAB and i had a teams call, it was a introduction meeting and end of year report, he said that he had received feedback from the outgoing manager and he had given me a 2 (i have as explained before never scored lower than a 3) he asked hoe long i had been in the current role (just over a year) as this grade can mean you are new to the role and need a little supervision, haven't built up relationships with stakeholders etc. So he explained what my grade and bonus would be and if i had any feedback, i explained that this was unfair, i had proof that i had not met my targets (i say targets as there were never really any set, but going from emails and conversation we have had, and the job description) i had even created Powerpoint presentations which were very complex into how our network works from beginning to end  as there was distinct lack of knowledge here and i am a lead trainer / assessor (this btw he was extremely impressed with) He did say he had spoken to people in the centre of excellence which o believe was the head of operations, and he did look confused as to the disparity in feedback from them and the original manager that wrote my report. I contacted HR to raising my concerns that i had not sat with my line manager to go through my report,  had i had the chance to do so, i could have rebutted anything said as i had proof of my achievements even though he had set no defined targets, i could prove that i had been extremely active in identifying and remedying issues, HR did come back to me and these are their comments  1) "Your rating was submitted by your manager at the time xxx xxxxxx and he should have carried out an EOY review with you. The rating would not have been provided in this review but feedback should have been shared" [this never happened] 2)  Initial ratings where then discussed and reviewed during a calibration process (for your team) this will have included HOABs and RDs. During this session ratings can be challenged and changed. I can confirm that your rating was not changed as a result of this session and it remained at the rating that xxx submitted. 3) xxx did provide thorough feedback to xxx xxx in a handover so if not already done so it may be worth speaking with him to understand that feedback further.   4) In terms of reputation and the concern you share – ratings are not made public and are private to each individual. 5) And this first line obviously is incorrect " As far as i can see this would be the only separator they could have measured me on to separate safe from not safe, and if so the company did not follow its own procedure. My current line manager said " an error had occurred as you had not received the option to  sir with your manager for your review, and the company needs to make sure this error does not happen again) Well then they are admitting there was an issue and it needs remedying not sweeping under the carpet. All of this is documented. To remind the rating of a 2 is not a concerning grade. Please see descriptor below Generally, needs little supervision but does on occasion require direction/supervision. Does not always anticipate changes to the work environment and could adapt more quickly. May be seen as a strong performer in certain situations or by some audiences but may not perform at that level in all situations. May need some development or guidance to carry out some elements of role. May not consistently demonstrate the right behaviours. May have been on Performance Improvement during the year but has since shown strong improvement        
    • Also, what is the value of the dress and have you refunded the purchaser?
    • Simon Case was at the Covid inquiry yesterday. Finally. ‘Eat out to help out’ launched without telling official in charge, Covid inquiry hears | Covid inquiry | The Guardian WWW.THEGUARDIAN.COM Simon Case, who was responsible for Covid policy at time, calls Boris Johnson’s Downing Street the ‘worst governing ever seen’  
    • I think for the moment you will have to wait for the return of the dress to you And then take some decent photographs which will show the damage very clearly. You will have to provide these to parcel to go but also you will need them as evidence for the court if that's the way this matter goes . Let us know when you get the dress and you have the photographs. It would be helpful to see the photographs here. In the meantime I suggest that you start reading as many of the stories on the subforum as you can manage in 2 or 3 days and that means quite a lot. In particular read the pinned posts at the top of the subforum which will explain the principles involved which you will probably have to use if you bring the matter to court. When you have done the reading, when you have received the dress and when you have the photographs then come back here and we can go to the next step      
    • Solid blocks of text are very difficult for people to follow and especially when they are using small screens such as telephones. This discourages people from giving you the kind of help that you need. Please will you make sure that your posts are properly spaced and punctuated in future.  I have done this one for you on this occasion
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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UK debt living abroad after 10 years. Feeling wretched.


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Haven't heard anything at my address here…but even after sending them my letter with my new address & my relative telling them on the phone that I don't live there,they are still sending letters to her address. She's just sent a couple back in the last week marked "not at this address". I don't know what was in them as she just sent them back unopened…

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Ok. Now we know they are simply fishing for info, or the hopes someone will bite and start paying.

 

If she gets anymore letters like that, simply write a full complaint headed to the company and advise them in no uncertain terms that the addressee does not reside there, and should any communication arrive, then legal action for harassment/stress will be considered. Thats usually enough to make them think twice. If they fail to understand that, get a complaint into the OFT, and perhaps issue them a lba, (Although i think the threat letter will do the trick well enough).

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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To be honest it's making me mad. They have my address now,they can't keep posting stuff there for me expecting her to fork out for the postage every time to send every single letter on to me. If they have something to say they have my address here & they've sent absolutely nothing here so far (unless it got lost in the post!) I think I’m going to send them a letter again tomorrow. Any idea what to put & what not to put in it would be most welcome.

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TBH I would just ignore them but if your mother wants she could make a complaint to her local Trading Standards office & you to the ICO https://www.ico.gov.uk/Global/contact_us.aspx They are required to ensure that the data they are processing is correct which includes peoples addresses.

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Thats what DCA's do. They wear you down until you give in, as must people don't complain or know who to complain to.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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To be honest it's making me mad. They have my address now,they can't keep posting stuff there for me expecting her to fork out for the postage every time to send every single letter on to me. If they have something to say they have my address here & they've sent absolutely nothing here so far (unless it got lost in the post!) I think I’m going to send them a letter again tomorrow. Any idea what to put & what not to put in it would be most welcome.

 

Don't bother. They have your address abroad and like I said before they won't bother to write to you to confirm this. They won't note your credit record that you are gone away either.

 

You are misunderstanding how these debt companies operate. They just receive lists containing thousands of debts, which are loaded onto their systems. Using the information they then generate letters and phone calls for a period to see if they can collect any money. If they get anything back i.e information from phone calls or letters, they may or may not note this. Most old debts will not generate any money, so they sell these on after a few months. If any information would make it difficult selling on the debt, then I doubt that they would note it. So I expect your letter has just been filed away somewhere or bined.

 

Just get your relative to put any letters back in the post marked ' return to sender, addressee does not live at the address'. Any phone calls to tell the caller that the person they are phoning does not and has never lived at the address. You relative may be bothered for a couple of months and then it will go quiet.

 

If you send them another letter, you probably won't get a reply again. You will just feel more frustrated. The other possibility is that they now know you relative has passed on the letters, so they think you are worried or embarrassed about your relative receiving post. They may think that they have you hooked and if they continue sending letters to your relatives address while ignoring you, they may break you, causing you to make a payment. Don't fall for this. Just ignore them and ask your relative to do the same. They cannot do anything and will give up.

We could do with some help from you.

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Useful info unclebulgaria,thanks. Yes,they know she sent on the first letter of course because after I received that I replied to them from my current address. In the meantime while I was waiting for that first letter she received another which she sent back plus they phoned her and she told them I lived overseas & had done for the past 10 years. The most recent 2 letters came in the period after they received my reply with my new address. I just wish they'd stop sending letters to me at her address as it's a big stress not only for me but for her. I’m not there,I don't have any assets in the UK (not much here either!)& I can't pay them anyway:-(

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Ok. i think its time we gave you acute advice, as it seems you are still thinking they are within their rights to do what they are doing.

 

 

From this second onwards, should ANY mail come from them to your relatives house, get your relative to place a label over the address and mark it return to sender : Not known at this address. It may take a month or so for them to get the message, but they'll stop.

 

The reason they are still sending out letters is because they were fishing originally and by you or your relative replying, they think they have a bite. If you stop corresponding with them and just send the letters back, then theyll soon realise that you are the fish that got away, and theyll move on to another "fish". If they fail to do this, after a month or so, your relative then has just cause to start official complaints and possibly legal action against them.

 

Remember, most DCA's do not care about the law. They just want money.

 

Stop worrying, stop panicking. They cannot do ANYTHING to you at all, and its your relative that must follow the instructions given to be rid of them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Ok. i think its time we gave you acute advice, as it seems you are still thinking they are within their rights to do what they are doing.

 

 

From this second onwards, should ANY mail come from them to your relatives house, get your relative to place a label over the address and mark it return to sender : Not known at this address. It may take a month or so for them to get the message, but they'll stop.

 

The reason they are still sending out letters is because they were fishing originally and by you or your relative replying, they think they have a bite. If you stop corresponding with them and just send the letters back, then theyll soon realise that you are the fish that got away, and theyll move on to another "fish". If they fail to do this, after a month or so, your relative then has just cause to start official complaints and possibly legal action against them.

 

Remember, most DCA's do not care about the law. They just want money.

 

Stop worrying, stop panicking. They cannot do ANYTHING to you at all, and its your relative that must follow the instructions given to be rid of them.

 

Exactly.

 

The letters they are sending, just automatically print off their system. They send them for a couple of months and then give up.

 

I speak out of experience. I have had the same for a relative moved abroad. I was your relative. It is a hassle for them, but if they are just told to return the letters marked return to sender, it is not much hassle. If they catch the postmen, they may take the letters back, saving a trip to the postbox.

We could do with some help from you.

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Thanks. I suppose it's the not knowing what to expect next that is making things worse for me. I really am trying to stay as calm as possible and your advice is helping me out but it's like every day I expect the worst. I don't know why I bothered to tell them my new address at all sometimes,I honestly thought that was the least I could do as it's my mess.

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You do know what to expect though. You know to expect that they cant and wont do anything. They have no legal remit to do so. We keep telling you this but for some reason you are still worrying. From now on, just ignore everything they send. Tell your relative to mark any post, return to sender. In a few weeks to a month or so, theyll give up. The reason they are still contacting you is because they think they are on to a cash cow, so theyre not going to give up. If you stop all contact, theyll send a couple of stronger worded threats and then move on to someone else.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Oh,believe me I am following your advice & just getting everything sent back marked not at this address etc. I’ ve just been feeling so sick recently & all this isn't helping me to get better. It's been about a month now since the first letter arrived. I know you say they can't do anything but my worst fear is that it did go to court at some point in the past (I haven't been able to check that out yet,I wish I just had a card to take care of checking that myself ) & they could send people round to my relative’s address. I really don't want that to happen.They don't seem to believe anything they're being told about me being out of the country which is worrying to me.

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They wont send anyone around. You dont live there, so ANY and ALL court action would be rendered void, as they filed a claim against a non UK resident. Court rules state specifically that claims can only be made against a resident of England or Wales.

 

Again, you are worrying too much. You are thinking about "what ifs" and not what is actually happening right now.

 

If you are concerned about CCJ's etc, then go to http://www.trustonline.org.uk/ and check. If its not there, then theres NOTHING that can happen. If something is there and its close to or more than 6 years ago, then NOTHING can happen.

 

Also, why worry about what the DCA thinks. They have NO legal powers at all, and couldnt do anything, even if they did have. You are falling into their trap by believing what they are saying and doing, instead of actual law and regulation.

 

 

Don't take this the wrong way, but theres only so many ways we can actually tell you all this. I think it's time i dropped out of the thread now, as theres really nothing else i or anyone else can tell you.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Sorry renegadeimp,no offence taken. Thanks for all your advice up until now and again my apologies for being a pain. I am listening to you. It's just that this is all very new to me & being on the other side of the world trying to deal with this is really proving difficult for me.

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Just ignore them. Your a/c will be one of many thousands that they are dealing with from a portfolio of debts they will have bought for next to nothing compared to it's face value. They will soon move on to their next victim when they realise that they are not getting any interaction from you.

 

They will not waste their time, money and energy pursuing this once their automated cycle of threat-o-grams have been exhausted. ;)

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Found this quite interesting (funnyish) article on Japanese life.

 

http://thisjapaneselife.org/2012/05/09/on-drinking-too-much-in-japan/

 

Perhaps there is a cultural dimension to this ? I know in Japan debt/failure is looked at in a totally different way to western countries. In the US they view debt as essential to life and there is often no embarrassment to not being able to pay it back. In the UK most people of an older generation view debt in a different way to younger people. I think younger people in the UK, now have similar views to US citizens.

 

Going back to the thread. I can see little pointing sitting in Japan worrying about it. It is not as if you have any option, other than to follow the advice given. Worrying won't change the situation.

We could do with some help from you.

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Sorry renegadeimp,no offence taken. Thanks for all your advice up until now and again my apologies for being a pain. I am listening to you. It's just that this is all very new to me & being on the other side of the world trying to deal with this is really proving difficult for me.

 

Please take a deep breath and forget all about any past debts and get on with YOUR LIFE.

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I have one piece of good news at least,just checked trust online & nothing registered so am I right in assuming nothing was raised or there was something & it already expired?

 

Exactly. If there was a live valid court judgement it would be on trust online. So they have never applied to court or it has expired.

 

For most debts, actually the original creditors and/or debt collector never go to court. The reason being is that they will handle thousands of debts every month, year after year. If there was court action for even a fifth of the debts, they would be in court every day and it would be very expensive. Then having paid the court fees, there would be no guarantee they would get the money back.

 

You can apply to the Credit Reference Agencies for a copy of your UK credit report. If you are that worried about this, you may want to get hold of your credit report, although you do need some documents to be able to do so. This is taken from the Experian site. ( http://www.experian.co.uk/consumer/faq/GR1.html#q558

-----------------------------------------------------------------------------------------------------------

I don't reside in the UK. Can I still apply for a copy of my credit report?

top_page.gif

 

 

You can apply for a copy of your credit report if you live outside the UK, providing you are asking about a previous UK address.

  1. Print a copy of our application form. You need Adobe® Reader® to open the printable form.
  2. Complete the application, including your full name, present address, and any other addresses you lived at in the UK during the last six years.
  3. Enclose a cheque or postal order for £2.00 made payable to Experian Ltd.
  4. Send the application and payment to Experian Ltd, Consumer Help Service, PO Box 8000, Nottingham, NG80 7WF.

As you are currently living overseas you should send original documentation connecting you to your present address and previous UK address (eg, bank statement, tenancy agreement, solicitor's letter, or recent utility bill in your name), as well as a copy of your birth certificate, passport, or driving licence.

 

We advise you to also contact the other two UK credit reference agencies for a copy of the information they hold, as it is not necessarily the same. Click here for contact information for other credit reference agencies.

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We could do with some help from you.

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Never knew I could do that UB ,thanks. Only problem is I don't have anything connecting me to my last address anymore,it’s been so long & don't really want to get in touch with my last landlord as I’m pretty sure he doesn't like me much what with all the collection letters they probably got for me there :sad: Anyway I’m guessing that it's shot to ribbons so…hmm. I am feeling a bit better about this & next week I plan to get in a complaint to the ICO at least like Cerberus said I could do a while back. Just trying to stand a bit firmer than I have been doing of late if poss. This has all been a bit of a weird learning experience for me.

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Personally I would not bother with a complaint to the ICO. They won't take any complaint seriously. I suspect that they would just say that the debt company had written to an address that was linked to the person in question, as well as making a few phone calls. They will say that there is no evidence supplied that there have been any breaches of Data Protection. I doubt they will write to the debt company, warning them about writing to an address they now know you don't reside.

We could do with some help from you.

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Aagh,gotcha. Wasn't sure if it might be worth a shot. So it's pretty much a question of just waiting things out then? Grr. Looks like there's not much option :|

 

Sit and do nothing. Forget about it. You have told them you don't live in the UK, so have done as much as you can.

 

Why worry, when you have been out of the country for 10 years !

We could do with some help from you.

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Sit and do nothing. Forget about it. You have told them you don't live in the UK, so have done as much as you can.

 

Why worry, when you have been out of the country for 10 years !

 

 

Well yeah…actually I’ve been the far east’s most antisocial wotsit for the past month since this came up & tonight the very kind friend who helped me out with the online payment to trust online is taking me out for a few beers. When that " nothing registered " came up I burst into tears …you have no idea,he was really worried about me I think :oops:

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