JSA transferred to another borough, payment not received

[AnnaR.]

I have searched for this but have not found anything in the forum, I hope someone can help.

 

While on jobseekers allowance I have had to move from one borough to another. I went to do my first interview and signing on date last week at my new jobcentre.

 

Everything seemed to be in order, but the thing is I have waited more than a week and my JSA payment has not arrived yet. I am wondering if maybe the transfer of the claim has prompted what looks like a delay in my payment?

 

Should I call my jobcentre or the phone number in Glasgow? Or should I wait some more?

 

I would appreciate any feedback, thanks.

[flumps1976]

Sometimes the transferring of claims can delay your payments, I would contact the new processing office to request an update.

[speedfreek]

Edit do as Flumps says, they might be able to do a same day payment or if they're saying there's problems etc you could

 

Request an INTERIM PAYMENT of JSA due to processing delays.

 

Do a google search OP and this doc comes top which has a bit of legislation to quote you could amend for your needs.

 

http://www.carerscentre.com/wordpress/wp-content/uploads/2009/07/IS-or-JSA-Interim-payment-request.doc

 

There's a few discussions on here and rightsnet on the matter worth reading as they tend to claim they can't do that.

[AnnaR.]

Thank you both, very appreciated. I will ring or go to my jobcentre today to find out. I will also take the advice about the interim payment into account, in case my payment is going to be delayed much more. .

[antone]

For a payment issue, call Glasgow rather than the local JCP office. They're the ones that actually send out the money. Takes me back - that office is where I used to work.

[AnnaR.]

This morning I was finally able to speak to someone at Glasgow (I rang at 8.05 am and didn't have to wait at all), and I have just received a callback where I've been told I will be having the money in my bank account this afternoon.

 

Thanks to all of you who replied to my worried post.

[michaelhuk82]

hello could you please send me the number for glasgow as i have the same problem myself. cant find the number......