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    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Pension Credit £212 overpayment?


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Our circumstances have not changed yet we are having a large lump sum for PC paid into our account. Recently we had a visit to our home from the Pension Credit people and they went through a few things with us. I am on Pension Credit and State Pension plus I receive DLA and wife gets PIP plus her state pension.

I phoned to query the rather large amount and was told that this was due to an underpayment for the past 24 weeks however this works out to an underpayment of about £120 a week? By my reckoning it should be about £30 a week or a £120 a month. I am wondering if they took the monthly figure and then times it by the 24 weeks?

I asked the lady again to give us a breakdown on how this figure was deduced and she repeated what she had said earlier and assured me that it was correct.

I asked her to place a note on the file relating to the conversation and she refused stating it would take up too much room. I then asked for a note to be made that I had phoned in and queried the amount and again she refused!

She said for us to go ahead and enjoy the windfall however I am not so sure and have concerns. Should we take her advice and enjoy it or write a letter requesting a breakdown of the amount to cover ourselves? Thanks.

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Hello there.

 

If it were me, I would write to to query the figure, or at least to confirm your conversation and your interpretation of the figures. That way you should cover your back, and if it turns out to be a windfall you can enjoy it.

 

HB

Illegitimi non carborundum

 

 

 

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are you on middle or high rate care of dla, and does your wife get care element of pip? If so you may not have been being paid the double sdp element you would be entitled to which is around £120 a week.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Yes, you're entitled to it, so enjoy the windfall - your pension credit should now be £120 ish a week more, also.

 

Do either of you get state pension of more than £62.10 a week?

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Yes, you're entitled to it, so enjoy the windfall - your pension credit should now be £120 ish a week more, also.

 

Do either of you get state pension of more than £62.10 a week?

my wife gets normal state pension and mine is topped up with pension credit.

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But is either of them more than £62.10? If either of you does have state pension more than £62.10 you can claim carer's allowance for the other (if you don't already claim it), you then get underlying entitlement to ca (no actual carer's allowance) and an additional sum of pension credit of just over £30 a week for each carer's allowance. don't claim if state pension is under £62.10 as you would then lose the severe disability premium you've just received.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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We only claim carers allowance for myself. When the lady from the pension credit offcie called around she did speak to us about claiming carers allowance for both of us, but I told her I felt uncomfortable about it as it did not feel right and would feel as if we were money grabbers and exploiting the state. I know it is just me and that we are entitled to it. Both state pensions are in excess of £62.10. We both have problems but are not on the higher rate of care at the moment which is why we were surprised when we were labelled as being entitled to the severe disability premium. To us severe disability is confinement to a wheelchair or bed.

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sdp is badly named really, as it is actually a payment taking into account that life is more difficult to manage being a disabled person living alone or two disabled people living together. Not sure what a good alternative name would be though.

 

If your wife claims carer's allowance she wouldn't actually be paid any, so you wouldn't have to worry about exploiting. All that happens is that she gets awarded 'underlying entitlement' and you get an additional amount of pension credit of £34.60 a week.

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We hang the petty thieves and appoint the great ones to public office ~ Aesop

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sdp is badly named really, as it is actually a payment taking into account that life is more difficult to manage being a disabled person living alone or two disabled people living together. Not sure what a good alternative name would be though.

 

If your wife claims carer's allowance she wouldn't actually be paid any, so you wouldn't have to worry about exploiting. All that happens is that she gets awarded 'underlying entitlement' and you get an additional amount of pension credit of £34.60 a week.

Thanks Estellyn for putting our minds at ease.

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  • 2 years later...

In March 2017 we got a letter from the Pension Protection Fund's Assistance Scheme telling us that they would pay my wife £5.15 every month less £1 tax. We had no idea why we were being paid but yesterday found out it was because a pension scheme into which my wife paid had gone into administration.

For some reason I overlooked or forgot to declare this income as I am on pension credit and as a result we have been overpaid about £25.75 for the past 6 months. I never picked it up in my bank statement as it was such a small amount and I never use that account for purchases etc. This was brought to my attention a letter from a compliance officer asking us to pay them a visit.

As it was a genuine mistake I am not too concerned about the visit, but rather than them take £1.18 off every week for the next 6 months, can we ask them to take it in one lump sum or simply just pay it back the 325.75 with a debit card?

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In my limited experience of alleged overpayments, the debt recovery team will demand payment in full. If an offer of a lump sum repayment is accepted during the compliance visit, ask for it to be put in writing.

 

The DWP may decide to impose an administrative penalty. If they do, insist on a mandatory reconsideration of the charge and try to get it annulled.

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I have no doubt it was my fault either overlooking it, forgetting about it or simply assuming that it was of not of interest to us as previous to this and since we have had no other communication from the Assistance Scheme. As we already get a payment from the same people, I may have assumed that they were adjusting the amount and then forgot about it. I do not have an issue refunding the £25.75 over payment however never took into consideration that there may be a penalty. We have always been careful about updating the DWP even if it was not necessary.

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In my limited experience of alleged overpayments, the debt recovery team will demand payment in full. If an offer of a lump sum repayment is accepted during the compliance visit, ask for it to be put in writing.

 

The DWP may decide to impose an administrative penalty. If they do, insist on a mandatory reconsideration of the charge and try to get it annulled.

 

Compliance officers can't offer administration penalties, you may get a civil penalty though, but unlikely.

 

All they are looking at doing is putting the claim right and finding out what happened.

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