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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Shop Direct - help with Extra Care 500 & Extra Care Advantage reclaiming POC


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Ok, I am happy with the POC.

 

Just need advice with the Claim form... In the value section... Am I on the right track here?

 

Payment Protection Insurance premiums paid £186.47.

Compound Interest £68.84.

Interest under s69 of the county court Act 1984 of £78.41 and also interest at the same rate up to the date of judgment/settlement at a daily rate of £0.05. TOTAL £306.64

Thanks

 

(fiquires are examples, ignore calcs)

Edited by TheDude1
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Have sent an S.O.S. for more opinions for you.

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

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3: Feel Bullied by Creditors or Debt Collectors? Read Here

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thanks citizenB.

 

Basically I need confirmation on the following:

 

For example,

First PPI payment on the 01/01/2006.

Account was closed 30/06/2008.

 

Claim total premiums back

Claim compound interest (at lenders rate) from 01/01/2006 to 30/06/2008.

Claim 8% S69 from 31/06/2008 to date of issue.

 

Cheers

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Claim 8% S69 from 31/06/2008 to date of issue.

 

Should be to judgment

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Claim 8% S69 from 31/06/2008 to date of issue.

 

Should be to judgment

 

Thanks, I have worded it like this...seems to be correct!

 

"Interest under s69 of the county court Act 1984 of £69.78 and also interest at the same rate up to the date of judgment/settlement at a daily rate of £0.05"

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yes better.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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OK so if you have done the LBA, how long did you give them to respond because you said that you sent it last week?

 

Hi ims, sorry letter was sent on the 26/06, signed for on the 28/06 - Sorry I got my dates wrong. Yes, I give them 7 days before court action, so basically a week today I am free to issue :-)

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Thanks ims, yes they are quite ignorant!

 

The claim is on behalf of my 85yr old gran !! I'm not sure which way to proceed now.

I know there is PPI premiums paid, and I also know it was mis-sold to an 80 year old.

 

I'm thinking perhaps it would be best to go the FOS route on this one? Then again, I know FOS is slow and would prefer court route, but only if I could represent my gran then I'll be up for it !!!

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I think that you could attend with her but you wouldn't be allowed to act for her.

 

To avoid the stress to your gran then fos might be a better route for you.

 

It may be that due to her age and the stress this is causing her they may look at it quicker than normal for you. Worth a try.

 

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Hang on a mo.

 

You haven't yet put in a claim for PPI with the lender from what I can see.

 

That would be your first step for the PPI claim but at the moment you can't quantify the amount because the SAR has not been complied with. So complete the questionnaire and send it to the lender and they will have 8 weeks before you can pass it to fos.

 

Now with the non compliance with the SAR, it is the Information Commissioner's Office that you lodge a complaint with. Again tell them of your gran's circumstances and that you cannot move forward with your problem until the lender complies with the DPA and you would request their assistance in forcing compliance.

 

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Thanks ims!

 

Your are correct - No claim for ppi has ever been sent to the lender.

 

You are correct with the SAR also, I do not have individual amounts, only 'total paid to date' amount.

 

When you say complete questionaire....Ambrose Wilson have never sent my gran a questionaire. In fact, in one of their letters they deny insurance was ever applied to the account! (Which is a lie).

 

So I have no questionaire to complete, should I just proceed with the ICO complaint?

Thanks

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Sorry...we are confused.

 

On the fos website there is a consumer ppi questionnaire....its on this page

 

http://www.financial-ombudsman.org.uk/publications/technical_notes/ppi.html

 

download it and complete it and then send it to the catalogue company with a brief covering letter saying here's my complaint documents, give me my money back. Make sure you keep copies for yourself.

 

The ICO is the one for the non compliance of SAR complaint.

 

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Sorry, I confused it all and myself :-)

 

Ok, I will do that ppi questionaire and send to lender! (I was just unaware the same questionaire can be used to send to lender, thats what confused me!)

 

I know the ICO is mainly for DPA problems. And I assume the ICO will not be required at all now due to it either being settled by lender or by FOS?

 

Thanks again mate :tea:

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The fos questionnaire always goes to the lender first. If you get a negative response then copies of what has gone to the lender go to fos. You only need to complete it once :-)

 

I would still lodge a formal complaint with the ICO to get them to force the release of SAR data.

 

Don't forget, the PPI claim and the SAR disclosure are two separate things.

 

Don't worry...we'll get there

 

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  • 1 month later...

TheDude1 ... any updates re this?

Current Debt : Approx £LOTS :-( ........................................................................Estimated Debt Free : Nov 2014 :-D

 

Barclaycard (wife) £1,080.43 Refunded

Barclaycard (me) SAR in progress

Shop Direct (x3 accounts) SAR completed. Claiming £3389.37 charges and £3,500 PPI

MBNA ..........SAR in progress. Charges & PPI from 1996 - present!

 

Your next ----> Lloyds Mastercard x2 - OPUS - Coop Visa - Monument Visa - RBS Visa - Cap One Visa x2 - Redcats x2

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TheDude1 ... any updates re this?

 

Hi mate,

prelim & lba were sent a few weeks ago, they are looking into it and have stated to give them 8 weeks, which will be roughly end of august.

 

But I don't hold much hope of them 'sorting it' and giving me a refund... To which I will issue a claim!

 

:-)

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  • 3 months later...

Hi

Just an update!

 

I sent the FOS questionnaire to Ambrose Wilson about 2 months ago.

This week my gran received the cheque!

 

However, it appears they have only refunded the premiums paid and not included any interest. I'll see my gran soon to get the actual figures to confirm this.

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