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    • Will do  I know I still have the debts to tackle but now that marker is off I can breathe and focus on getting a plan in place and being debt free in a few years (with the help from this group of course) 
    • Also remember to do a DSAR with CIFAS to confirm it has been removed
    • You dont use the n244 to request permission to appeal its an appellant's notice N164. You must attach your grounds of appeal to the Appellant’s notice before you can start (issue) your appeal at court.
    • Hi everyone, I have had a Final Response from MCB:   Hi Michelle, Thanks for waiting while we looked into your complaint. We’ve now completed our review and this is our Final Response. Your complaint · You’re unhappy we have lodged a CIFAS marker against your name for "evasion of payment", which has resulted in you having to change banks, which has been an extremely difficult process because of the CIFAS marker. · You do not feel we have been fair or given us the opportunity to fully explain your situation to us before we lodged the marker against your name. ·You cannot stress enough how much this has affected your mental health. You are having trouble sleeping and your existing health condition has been exacerbated by all of this. Our review We’ve looked into your complaint and agree that we could have supported you better. We’re sorry that we did not provide the level of service that we should have. Our final response: we’re upholding your complaint. To put things right, we’d like to offer you a payment of £100.00. We’ve also: · Removed the CIFAS marker that was applied If you’d like to accept this offer, which is made in full and final settlement of your complaint, please let us know within the next 10 working days. You can call us on 020 3375 0221 or email us at [email protected]. We’re open Monday to Friday, 8am to 6pm (excluding bank holidays). We’ll need your bank details to make the payment. As you have shared with us that this has affected your mental health we would also like to make you aware of the following organisation which offers support - Mind (Mind.org.uk) on 0300 123 3393 9am-6pm Mon-Fri.   I have, of course, accepted their decision and have asked if they can put it in writing to me with the date the marker has been or is being removed.
    • actually my bad EPC's NTK's serve as the PCN ...in red at top. dx  
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online shopping, Royal Mail delivered my post to someone else who fake my print name as signature


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I placed an order from gorgeousshop online (around 100 pound), and after few days since I received the dispatching email, i wondered where is my post, so i check the tracing history. I was shocked when i saw the tracing history and the proof of delivery on the Royal Mail website. Because it showed that the item has been delivered to my address at 7:52 am in the morning, and I was even shocked that the proof of delivery showed a signature which looks like the initial of my print name.

 

The point is I never sign anything in print name, simply because im Chinese and i sign in Chinese characters not English letter. And they said they delivered in 7:52am in the morning when im definitely at home.

 

There are two things are certain that my delivery address is 100% correct and I didn't get the delivery.

 

I'm truly angry that how come the Royal Mail delivery guy let people fake my signature which should be illegal i supposed.

 

So I called Royal Mail after I found out the fake signature and miss delivery, they told me anyone has the rights to sign the post for me which is normal :mad2::mad2::mad2:. And when i mentioned the fake signature, they said they can do nothing, but only do investigation if they get complain from the supplier (the website where i placed my order).

So I contacted the website, they said they will call Royal Mail and stuff, and I never heard from them again.

 

What can I do?

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Hi S_H

 

Welcome to CAG

 

How did you pay for the product? If you paid by Credit Card/Visa Debit, contact your Card Provider, ask to do a Chargeback.

 

http://www.which.co.uk/consumer-rights/sale-of-goods/your-rights-when-paying-by-credit-card/chargeback-on-credit-and-debit-cards/

 

Also read number 11 in my signature.

 

Please let us know how your problem has been resolved, it could help fellow Caggers.

 

Thread has been moved to the correct forum.

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How long ago did this happen ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi S_H

 

Welcome to CAG

 

How did you pay for the product? If you paid by Credit Card/Visa Debit, contact your Card Provider, ask to do a Chargeback.

 

 

 

Also read number 11 in my signature.

 

Please let us know how your problem has been resolved, it could help fellow Caggers.

 

Thread has been moved to the correct forum.

 

 

 

I paid by Paypal...

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If you didnt get the goods then its between you and the supplier.

From what we know,as far as the supplier will be concerned the goods were delivered since there is a signed for delivery proof which says it was.

There has obviously been a failure by the Post Office,who it does not look like execised due care.

I think that you need to be putting something in writing to the supplier to see where they are up to in respect of the investigation or any claim they may have going on.

It is strange that you have heard nothing.

I think that you should make a complaint to Paypal as suggested,but that their own investigation will very likely be involving the supplier,and you will need to be showing that you have made some attempts to sort things out with them.

Therefore you do need to be contacting gorgeousshop onlineand demanding a response to see what they are doing.

gorgeousshop online have had their money.Royal Mail have had theirs,and so have Paypal-it is you that are left with no goods that you have paid for.

If you need help with a letter just ask.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

section 75 of the CCA doesnt apply if paypal are involved though, be very aware of that ... with ebay items, i now opt to call and pay by card over the phone where possible if its over £100, as then section 75 will apply.

 

but chargeback isnt easy... but will work (i had to argue with my CC company for a chargeback at first, I got the amount back, but had to pay £20 to auto electrician to do some tests, and show the product was "not as described" and "unfit for purpose"

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The point is I never sign anything in print name, simply because im Chinese and i sign in Chinese characters not English letter. And they said they delivered in 7:52am in the morning when im definitely at home. ?

 

i too am in the same situation as you are here...

 

and obviously, since its signed, the seller is saying their not liable...

 

amazon gave me a "goodwill giftcard" but the seller is in dispute with amazon as they are still attemping refund with him...

- i feel for the guy, as its not his fault, he posted, royal mail messed up... who looses?...

 

and royal mail are an absolute joke also...

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