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    • It's better to keep advice on the open forum for everyone's benefit. Maybe you could post up the correspondence in a single pdf document and cover up your personal details, reference numbers and so on? HB
    • Hi on the notice of disqualification it lists the 2 speed offences and marks offence withdrawn? This is for both offences and then the other 2 is the MS90s which I’m fined for and the additional costs. R
    • Hi,    It has taken a while, but I have received an email from Auxillis -  hello, we are not dealing with this claim all we do is log accident for you isnurance - the claim has been passed to your underwriter markerstudy 0344 873 8183 as they are deal with fault cliams ion behalf of adrian flux. thankyou auxillis   I have made repeated attempts to phone Markerstudy in between working from home, struggling for energy and trying to find a cheap car so that I can keep my job (community support worker). Thankfully I have a supportive team and I am being given phone calls to make but it cant last too long. I had a severe migraine over the weekend and also have quite bad whiplash in my neck and back.    I found this in my insurance policy booklet -    Protection and Recovery If the insured vehicle cannot be driven following an incident leading to a valid claim under this section, we will pay: • the cost of its protection and removal to the nearest approved repairer, competent repairer or nearest place of safety; and • the cost of re-delivery after repairs to your home address; and • the cost of storage of the insured vehicle incurred with our written consent. If the insured vehicle is damaged beyond economical repair we will arrange for it to be stored safely at premises of our choosing. You should remove your personal belongings from the insured vehicle before it is collected from you. In the event of a claim being made under the policy we have the right to remove the insured vehicle to an alternative repairer, place of safety or make our own arrangments for re-delivery at any time in order to keep the cost of the claim to a minimum     I do about 20-25000 miles a year with the work I do, I have been getting quotes and putting that I have now have one accident and no no claims bonus and the cheap quotes from similar companies to markerstudy are more than double what i paid last year at 8-900 and aviva is offering 2600 which is simply out of my price range and more than the car i am looking at.  I am starting to wonder if it is even worth going ahead with the claim as i have no one to claim from. I have had no information from any of the enquiries I have made.  I have a full tank of vpower diesel in the car in the impound, i can strip it for parts and probably make what I will be offered by the insurance payout and get the money quicker.  As I have made contact and started the process can I back out, still keep my NCB and a claim free history? Also what happens with my injuries? I don't think there is any permanent damage but my dr refused to see me and just gave me a boat load of naproxen and codeine. What happens in the future if things don't get better and I cancelled this claim? Can you claim injuries off your own insurance because the other guy ran and you cant find him? I have tried to ask these questions off markerstudy but they keep me waiting for nearly an hour then end the call.    Thank you for your time and help.  It is really appreciated.  I am quite honestly on the floor, I have been really ill, in hospital, had nearly 6 months off work and only been back full time a few weeks and now this.  The fact the company you pay large sums of money to look after you in a time of need is also behaving criminally just makes you want to give up.    
    • Thanks for the response. Am I able to send you the documents I’ve received or can you message via instant message and I’ll send these? Reece
    • Regretfully it does. Have you actually seen any papers which show what you were charged with (rather than what you were convicted of)? It is unusual not to be “dual charged” but if you were not charged with both, you are where you are. If you had been charged with both offences and providing you were the driver at the time, you could, after performing your SD, have asked the prosecutor to drop the “Fail to Provide” (FtP) charges in exchange for a guilty plea to the speeding charges (you cannot be convicted of speeding unless you plead guilty as they have no evidence you were driving). You will have difficulty defending the FtP charges. In fact, it’s worse than that – you have no chance of successfully defending them at all because the reason you did not respond to the requests is because you did not receive them and that’s entirely your fault. No it’s not correct. Six months from 18/11/23 was 18/5/24 so, unless they were originally charged, the speeding offences are now “timed out.” There is one avenue left open to you. If you perform your SD you must serve it on the court which convicted you. You will then receive a date for a hearing to have the matters heard again. Your only chance of having the matters revert to speeding (and this is only providing you were the driver at the time of those offences) is to plead Not Guilty, attend court. When you get there you can ask the prosecutor (very nicely, explaining what a pillock you know you were for failing to update your  V5C) if (s)he is prepared to raise “out of time” speeding charges, to which you will offer to plead guilty if the FtP charges are dropped.   This is strictly speaking not lawful. Charges have to be raised within six months. Some prosecutors are willing to do it, others are not. But frankly it’s the only avenue open to you. There is a risk with this. I imagine you have been fined £660 (plus surcharge and costs) for each offence. The offence attracts a fine of 1.5 week’s net income and where the court has no information about the defendant’s means a default figure of £440pw is used.  If the prosecutor is not prepared to play ball you can revise your pleas to guilty. A sympathetic court should give you the full discount (one third) for your guilty pleas in these circumstances but they may reduce the discount somewhat. The prosecution may also ask for increased costs (£90 or thereabouts is the figure for a guilty plea). So it may cost you more if you have a decent income (I’ll let you do the sums). But MS90 is an endorsement code which gives insurers a fit of the vapours. One such endorsement will see your premiums double. Two of them will see many insurers refuse to quote you at all meaning you will have to approach "specialist" (aka extortionate) brokers. So you really want to exhaust every possibility of avoiding MS90s if you can. One warning: do not pay solicitors silly money to defend you. Making an SD before a solicitor should attract just a nominal sum (perhaps a tenner). That’s all you should pay for. You have no viable defence against the FtP charges and any solicitor suggesting you have is telling you porkies. The offer to do the deal is easily done by yourself and you can save the solicitor’s fees to put towards a few taxis and increased insurance premiums if you are unsuccessful. In the happy event you find out you were "dual charged", let me know and I'll tell you how to proceed. (Seems a bit odd hoping you were charged with four driving offences rather than two, but it's a funny old world!).    
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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1st Credit debt collectors re old Visa Associates loan, now Citi-financial


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can we see the 1st credit letter please.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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What reason did they give for it not being SB they are very good at producing screen prints that show a card payment mysteriously appearing.

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all they have said is in the letter I recieved theis morning. I 've posted both the letter I sent in 2010 which they attached and the letter they sent this morning.

 

sorry should have posted them both in the same reply.

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What was your letter exactly please the phraseology is very important here.?

 

The OFT Guidance states the an acknowledgment must be inequivical and explicit.

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letter pdf is ok brig.

 

IMHO with the added additional loan, which was obviously taken out without the OP's permission & probably over the phone anyway

 

i'd let 1st crapit play their games,

 

a CCA might head them off at the pass

 

an SAR to citi might be an idea too.

 

PPI from that era will be worth £1000's now in reclaiming.

 

you mention the last payment was april 2005,

is there proof of this tha 1st credit have?

 

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Agree with DX.

 

1) CCA req to 1st Crud

2) SAR to Citi

3) In the SAR request to Citi, also specifically ask about any payments for PPI, as you need this information to pursue a claim.

 

I don't think your letter in Dec 10 resets the SB clock. It clearly says that you are in dispute and that you feel that you don't owe anything. But there is no point in just arguing about that. Make the CCA request and see if they can provide it.

We could do with some help from you.

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I'm afraid 1st Credit are right there is a clear admission that the debt subsists although disputed, I could put a letter together later in an attempt to bolw this out,

I can see a few eays to be as twisted in outlook as they are so just let me know if you want the letter.

Meanwhile do exactly what dx has suggested.

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In what way does the letter reset the SB clock ?

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As I see it there are 3 approaches to this and agree with the posters above on the first 2.

 

1. CCA 1st Credit. This is unlikely to get you a compliant agreement, as discussed above. Account in dispute argument is then black and white if they fail. Inform them that all recovery activity must cease while the dispute exists.

 

2. SAR Citi. The 2005 payments are of interest here. If they can be shown to be internal (e.g. payment of the balance of the old loan by the new one) then a period of 6 years of no payments by Ed AT ANY TIME means the debt is SB and was when that letter was written.

 

3. Complain to 1st Credit that they are misrepresenting their legal position by saying the letter acknowledged the debt. Your strategy is to exhaust their procedures and elevate the complaint to the FOS. I suspect FOS would view that it didn't - no offer was made to pay, the debt was disputed and it stated that no money was owed.

 

Start all letters I DO NOT ACKNOWLEDGE ANY DEBT TO YOU

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Just my 2p worth here, 1st credits recent letter states that the last payment was made to the original creditor back in 2005, yet they also claim that a payment was made in 2009. To me that is them giving you prove they lied.

 

The payment in 2005 is genuine I have it shown on a bank statement, the 2009 payment is a lie which I have proved, I have an email from call credits complaints department stating they have never received any from me.

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Thanks everyone for the help.

 

Brig, I would like that letter please yes, anything to try and make them go away.

 

Bandit, uncle and dx, I will do as you recommend, cca sar etc. I trust the templates are on here in the library.

 

Bandit, all lett I sent to them since the 2010 letter have been headed that way, shame I didn't look on here first before I shot from the hip. Back then I was under the impression I was dealing with intelligent and reasonable people that would like to try and help me. Instead what I found was that these people are vile pond life so low down the food chain it's amazing they can even go outside in sun light.

 

Thanks again everyone.

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Will start the letter later today and will include demand fror proof of 2009 alleged payment.

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thanks Brig

 

They cant prove the 2009 payment. my last letter to them was asking for proof of the payment, they sent a reply saying they had passed my letter to the appropriate department and 1 month later i recevied the letter enclosing my 2010 prose.

 

include a request for proof of this 2009 payment atleast it will give them something else to occupy thier tiny minds.

 

should i head the cca and sar requests with do not acknowledge statement??

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Appendix B OFT GUIDANCE ON DEBT COLLECTION

B.7. A relevant acknowledgment will normally be made by performance of the

debtor (or his represenatative). For example by making payments, OR by making an unequivocal written

admission clearly acknowledging that the obligation subsists.

 

Although the letter implies acknowledgment, there is a sense that disputing the validity of the debt is not an

unequivocal admission.

 

I shall get an opinion from one more learned than I about 1300 today the will draft the letter.

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they both posted on here as attachements. i'll attach them again in this reply.

 

Letter to the Compliance Manager 1ST Credit.

 

Ref: xxxxxxxxxxxxxxxxxxx

 

 

Dear Sir or Madam,

 

I refer to your letter dated xx xx xxxx in which you atempt to refeute my claim that the alleged debt for £xxxx is statute barred because you received a letter from me dated xx xx xxxx, I do not acknowledge any debt to 1ST Credit as my letter was sent only in regard to a DISPUTE on the alleged debt which had NOT been rectified by the original creditor.

 

I therefore contend that my letter does no constitute an admission of liability as laid down in the OFT Guidance on Debt Collection 2003/2011 Appendix B,

at B7. The Guidance states: A relevant acknowledgment will normally be made by performance of the debtor (or his representative). For example making payments,or by making An unequivocal written admission that the obligation still subsisie.

 

This quite obviously is not the case here.

 

You also allege that a payment was made by me on xx xx xxxxx to a third party namely xxxxxxxxxxxxx, I categorically deny that I made any such payment thence your claim is refuted.

 

1ST Credit must produce irrefutable proof that any such payment was made, as I have no knowledge of the company you claim the payment was allegedly made to.

 

If a cared payment was made you must supply the following details:

1. The name on the face of the card.

2. The name of the card issuer.

3. The 16 digit card number and the 3 digit security code.

4 The expiry date of the card.

5. The date (exact) of the alleged payment.

6.The amount of the alleged payment.

If a cheque payment was made:

1. The name of the bank the cheque was drawn on.

2. The Cheque number and account number shown on the face of the cheque.

3. The name of thr drawer.

4. the date on the face of the cheque

5. The amount allegedly pai.

For all other payment types the details as laid out must be provided.

 

Unless this information is provided I cannot enter into any further correspondence on this matter, having

now researched 1ST Credit quite throughly given the unenviable reputation if find for your company I must

insist on the proofs laid out above.

 

For clarification I have not admitted any liability for the alleged debt and I have not at anytime made any payment

to any other debt collection agency.

 

I expect your reply within 7 days.

 

Send recorded delivery to The Compliance Manager ( marked CONFIDENTIAL).

 

Good Luck.

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