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    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
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i have been a tenant for 30 years (protected) i now have a new landlord and owner of the property

i have used an upstairs patio area for my washing since i have lived here. i got a letter saying that they had a report that i was hanging out my washing and this is a breach of the lease and to stop or they wil take further action

now i dont have any new tenacy agreement with my new landlord so how can i be doing anything wrong?

also the new owner has asked the tenants next door to keep a dosier on my family to inform them if i do anything wrong, they are trying to get me out but i have not done anything wrong they want to sell the property

could any body help with what i should do

thanks

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You do not need to have signed a lease with the new owner, everything in your original lease still applies, but with the new owners name in place of your original landlord.

 

If it was 30 years ago, do you still have the original agreement? Check what the terms and conditions say about laundry - or anything that might be construed similar. I would write a polite and professional letter to the landlord saying that you want to make sure that you do not breach any more of the lease conditions and ask for a copy of the lease. That way, you have a copy if anything does kick off. If the landlord fails to supply a copy (he doesn't have to) then ask the local councils 'Tenancy Relations Officer' or 'Private Rentals Officer' (or similar) for help - the landlord may be more forthcoming to someone in authority.

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thankyou for your reply

i only have a written letter confirming that i can use the area for washing from my prevoius landlord,

it does not say on my agreement anything about washing.

surely though if i still follow the original rent agreement under a proted tenacy then the new land lord cannot give me a new agreement with different terms applied

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I agree that he new landlord can not impose new terms.

 

I am not sure if the 'letter' from your ex-landlord counts as contract, or whether it can be withdrawn by the landlord.

 

However, I stand by my suggestion that you write to the new landlord asking for a copy of the (original) contract - because this will make him realise that whatever lease he is refering to, is not yours!

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i have been a tenant for 30 years (protected) i now have a new landlord and owner of the property

i have used an upstairs patio area for my washing since i have lived here. i got a letter saying that they had a report that i was hanging out my washing and this is a breach of the lease and to stop or they wil take further action

now i dont have any new tenacy agreement with my new landlord so how can i be doing anything wrong?

also the new owner has asked the tenants next door to keep a dosier on my family to inform them if i do anything wrong, they are trying to get me out but i have not done anything wrong they want to sell the property

could any body help with what i should do

thanks

 

Hello spacemarine

 

Do you mean you have a Regulated tenancy,under 1977 Rent act ? if yes there may be a copy of

the original rent agreement held by The rent service/voa office,if your rent is registered as a fair rent.

 

https://ebusiness.voa.gov.uk/err/SearchRegisterForm.aspx

 

The new LL cannot impose or force a new tenancy agreement on you,it would be against the law to impose a new tenancy agreement on a existing regulated tenant or lease holder.

 

Can i ask just out of interest are any of existing tenants,regulated tenants or long lease holders like yourself.

Edited by 45002

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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If you have been hanging the washing out for 30 years I do not see how the landlord can stop you now.

 

Agreed, the rule lof Estoppel may well apply, which basically says youve been doing something for so long its a bit late now to suddenly complain about it.

 

Now Im not sure about rented properties but in leasehold properties, if the tenant pays and the landlord accepts ground rent each year, this is taken as an admission that all is well and he has accepted any alleged breaches.

 

My knowledge is based on leasehold properties, where someone has bought a property but doesnt own the land so has to pay a freeholder, normally ground rent and service charges, but the obligations within the lease are roughly the same, and yes, hanging out washing is often in there, my lease says something about that.

 

Andy

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The thing about the neighbours keeping tabs on you is wrong! Have you considered going to the CAB?

 

Not sure what you mean by 'wrong', the landlord is perfectly entitled to ask this, although most people with any sense would say no, if they were to get too closely involved in their 'spying' they lay themselves open to claims of harrasment and this could be taken against the landlord too.I still believe the Estoppel element may be the strongest defence.. See here > http://en.wikipedia.org/wiki/EstoppelAndy

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Hi

 

Wouldnt what the landlord has done by involving the neighbours be

 

1. Invasion of Privacy.

2. Harrassment.

3. A Breach of the Data Protection Act as he has no right discussing your problem with said neighbours.

 

Yous should seek advice from CAB

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Stu,

does membership of HomeWatch or FarmWatch make us all guilty of what you suggest or Police Informers (unpaid)?

I would need strong arguments for your 3 points.

 

I see no suggestion new LL is trying to add a new condition to the Lease only enforce a pre-existing one. Copy of orig Lease would confirm. Previous LL letter may be regarded as a 'waiver'.

Who else (other Ts) have right of access to patio area. New LL may have had a complaint from another recent T.

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Hi

 

Wouldnt what the landlord has done by involving the neighbours be

 

1. Invasion of Privacy.

2. Harrassment.

3. A Breach of the Data Protection Act as he has no right discussing your problem with said neighbours.

 

Yous should seek advice from CAB

 

1. No such law (in uk)

 

2. Yes, although from what the landlord has done so far unlikely to amount to this.

 

3. Prob would depend on whether this was a company that had applied for permission to hold data, although maybe similar to Debt Collectors who sometimnes used to call on neighbours but this action whilst not illegal is certainly frowned upon.

 

There is also the 'right to quiet enjoyment', this is a standard clause in most (long if not short) leases and basically is similar to harrasment.

 

We appear to be going a bit of track here though, the original question is about hanging out washing, it is true that many leases do not allow this and in theory a landlord can take a tenant to court and even force forfeiture of their home in extreme examples, again, my knowledge is about LONG leasehold properties but I believe the same applies to short term rents/leases.

 

See here for a list of Court (LVT) decisions regarding breach of (long) leases > http://www.lease-advice.org/lvtdecisions/tables.asp?table=6

 

You will find there are many realkting to wasahing and also lamintae flooring, making noise, subletting,owning pets , etc

 

Andy

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many thanks for your replys

the situation i find myself in is quite complicated my flat is in one building and is owned by my landlord but the freehold is owned by the person next door as well asthe house next to mine, when both properties where sold i was in their way as i could not be moved out as im a protected tenant, so im sitting on their profit cause they cant sell the flat for the true market value so the owners are trying to make our lives a misery they complained to my landlord about the washing and they are keeping a dossier on my family. the owner said if i ddid one thing wrong then the landlord would have me out in a flash ( iwish i had that on tape) I find that I am now living with this costant fear of my family making too much noise or if we are doing something wrong, it has ruined my wifes health as she has had a suspected heart attack due to all the stress, we are just a normal family we dont have raves in the middle of the night. i have asked for leagle advice and they told me to get a copy of the new lease

so things are going forward.

thank you every body who has helped

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many thanks for your replys

the situation i find myself in is quite complicated my flat is in one building and is owned by my landlord but the freehold is owned by the person next door as well asthe house next to mine, when both properties where sold i was in their way as i could not be moved out as im a protected tenant, so im sitting on their profit cause they cant sell the flat for the true market value so the owners are trying to make our lives a misery they complained to my landlord about the washing and they are keeping a dossier on my family. the owner said if i ddid one thing wrong then the landlord would have me out in a flash ( iwish i had that on tape) I find that I am now living with this costant fear of my family making too much noise or if we are doing something wrong, it has ruined my wifes health as she has had a suspected heart attack due to all the stress, we are just a normal family we dont have raves in the middle of the night. i have asked for leagle advice and they told me to get a copy of the new lease

so things are going forward.

thank you every body who has helped

 

Hi...So your situation is that the owner ofthe flat is your landlord.There is a seperate person who owns the freehold (who is in effect your landlords landlord).Who is putting the pressure on you ?Andy

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yes thats the bottom line, a rather nasty little woman who is a justice of the peace believe it or not

she wants us out so that she can sell the flat

i have been a tenant for 30 years (protected) i now have a new landlord and owner of the property

i have used an upstairs patio area for my washing since i have lived here. i got a letter saying that they had a report that i was hanging out my washing and this is a breach of the lease and to stop or they wil take further action

now i dont have any new tenacy agreement with my new landlord so how can i be doing anything wrong?

also the new owner has asked the tenants next door to keep a dosier on my family to inform them if i do anything wrong, they are trying to get me out but i have not done anything wrong they want to sell the property

could any body help with what i should do

thanks

 

 

 

Hello spacemarine

 

Do you mean you have a Regulated tenancy under 1977 rent act ? and is your rent registered as a fair rent under the same act ?

 

Does your rent register show up when you enter your full post code in the below link ?

 

https://ebusiness.voa.gov.uk/err/Sea...isterForm.aspx

 

Can i ask just out of interest do you know if any of existing tenants in the same block/house as you, have a Regulated tenancy or are long leaseholders ?

Edited by 45002

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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question 1 yes

question 2 yes

question 3 im the only tenant in the building the flat downstairs is up for sale and empty the existing tenants next door are not protected tenants

 

my tenacy began before 1989

 

Thanks for the reply

 

As you have a Regulated tenancy same as me,i can see why your new LL wants you out,to up the rent with new T.

 

Your new LL will never be able to get full market rent for your flat,due to the Rent act and will never be able to evict you due to you having a Protected Tenancy.

 

If there was a tenancy agreement when you 1st moved in 30 years ago,that would still be valid and your new LL is stuck with it,dont sign any think your new LL gives to you.

 

If your new LL start to harass you,keep a diary of goes on,pictures,videos of any damages caused by the LL,even voicing recording if you have a Dictaphone of any verbal threat.

 

In the case of harassment by a LL,you would need to contact your local council housing dept,private tenancy enforcement unit,they are the people who can take actions against a LL for harassment or illegal evictions..

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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today i sent my landlord a letter asking how puzzled i am that after putting the washing out in the same place for 30 years, that i have in some way contravened my tenacy agreement, I have also asked to see a sighned copy of my tenacy and to please highlight the section that forbids me to hang out my washing

contravening the tenacy.

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today i sent my landlord a letter asking how puzzled i am that after putting the washing out in the same place for 30 years, that i have in some way contravened my tenacy agreement, I have also asked to see a sighned copy of my tenacy and to please highlight the section that forbids me to hang out my washing

contravening the tenacy.

 

Well..if it were me I wouldnt of written that letter because you are admitted a breach, would of been best to say nothing and let them prove it, should it ever get that far.You may find the lease prohibits hanging out washing (just had a look at mine and it has same clause), althought whether a tenancy agreement does is another matter but It may say you have to abide by terms of lease.Andy

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As the OP has a Regulated tenancy and if there was a tenancy agreement,only that TA would be binding on the RT.

 

If the was a original tenancy agreement,The Rent service/voa may hold a copy.

 

Any lease holder agreement is the LL problem,not the RT !

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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  • 4 weeks later...
well they ignored my letter and have now given me 7 days to stop hanging out my washing or they will take legal action

 

saturday night drive are you posting as spacemarine

http://www.consumeractiongroup.co.uk/forum/member.php?86623-spacemarine

 

 

or saturday night drive ?

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?279321-fair-rent-increase&p=3152564#post3152564

 

Having 2 accounts is very confusing !

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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